Question 1

Q: What kind of preparation work do Malone Painting's crews handle before the actual painting begins?

Accepted Answer

Customers consistently describe extensive prep work as a standout part of the process. Mike Dillon shared that the crew spent days pressure washing, scraping, sanding, and caulking before any paint went on his 115-year-old home. Oscar's team handled wood repairs and sealed joints on a tongue-and-groove cedar carriage house for John Berglund. The emphasis on preparation and protection of landscaping and interiors appears across dozens of reviews.

Question 2

Q: How does Malone Painting handle communication and project management throughout a job?

Accepted Answer

The company assigns a dedicated production manager to each project. Ryan Heaps noted that multiple managers checked in throughout his exterior project and that communication was a ten out of ten. Vicki Platke described professionalism from her initial meeting with Jon through Jose and his team to the final walkthrough. The structured process of estimator, production manager, and crew leader appears consistently across customer accounts.

Question 3

Q: What has the experience been like for customers with older or historic St. Louis homes?

Accepted Answer

Several reviewers highlight Malone Painting's comfort working on century-old properties. Timothy Barker trusted them with his 120-year-old residence after a neighbor recommendation and praised the detail work and three-year warranty. Kirsten Kohm entrusted her 133-year-old Late Victorian to the team, noting the crew leader hand-brushed nearly the entire front facade to get proper coverage on restored historic detail.

Question 4

Q: How do customers describe the quality of Malone Painting's cabinet refinishing work?

Accepted Answer

Laura Duffin described a transformation of builder-grade oak cabinets and specifically praised Mirza's work as phenomenal. Julie Vitale appreciated the punctuality and friendliness of the team that painted two indoor cabinet units and mentioned the guarantee as a standout. The company operates a dedicated cabinet painting service page and follows a documented prep process for these projects.

Question 5

Q: What happens when something does not go as planned on a Malone Painting project?

Accepted Answer

The company's response to negative feedback follows a pattern of direct engagement. After James Bielefeldt raised concerns about prep and lead paint handling, the owner posted a detailed response with his personal cell phone number and email. When a reviewer identified as M shared concerns about finish quality and communication breakdowns, Mike Malone responded publicly and offered an in-person meeting to review the areas of concern.

Question 6

Q: How do customers describe Malone Painting's pricing and overall value?

Accepted Answer

Raymond Fournie acknowledged Malone was the highest bid among those he solicited but said the company delivered on its promises with excellent quality. David Lickerman noted the crew would have earned six stars if possible. Lisa Berman on Facebook praised the detailed estimate that clearly explained what was included and found the price competitive compared to vaguer quotes from other companies.

Question 7

Q: What is the licensing and business entity status of Malone Painting?

Accepted Answer

Malone Painting, LLC is registered as a domestic Limited Liability Company with the Missouri Secretary of State under Charter No. LC014382923, with an active status and a formation date of June 2, 2022. Missouri does not require a statewide painting contractor license. The business was established in August 2019 according to BBB records, which shows an A-plus rating.

Question 8

How Malone Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Malone Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Malone Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Malone Painting

About Malone Painting

Q&A Based On What Customers Are Saying About Malone Painting