Custom Painting of Asheville inc
About Custom Painting of Asheville Inc
When landlord Carole S needed a century-old rental painted between tenants, Custom Painting of Asheville tackled work most contractors decline. The crew removed and sanded off old poison ivy vines, re-glazed windows, re-mortared the chimney, and painted the entire four-bedroom house in six days. They cleaned so thoroughly each evening you couldn't tell they'd been there. Carole called them "respectful, reliable, efficient, honest" before joking her only hesitation recommending them was they'd be "too busy for our next 5 rentals."
That project shows how owner Dario Cedillo-Valdes operates from their Ferry Road shop in West Asheville. With over 60 Google reviews averaging 4.8 stars, the company built its reputation through practices customers mention but the website doesn't advertise. Coordinator Latisha calls when weather requires rescheduling. Crews text morning arrival times. Painters like Charles and Franco protect floors with multiple drop cloths, work late to meet deadlines, and fix discovered issues without change orders. From $500 ceiling jobs to $7,000 exterior transformations, Dario handles estimates personally.
Custom Painting operates through word-of-mouth in Asheville, Hendersonville, Black Mountain, and surrounding communities within 60 miles. Steve Williams has hired them four times. Annemarie Russell called for a second project before finishing the first. The perfect 5.0 rating across Angi's 15 reviews reflects something beyond painting skill. It captures reliability that turns single projects into decade-long relationships. Operating since 2014 with fully licensed and insured crews, they've earned BBB accreditation and an A+ rating without a single complaint filed.
Updated: 11-08-2025
Q&A Based On What Customers Are Saying About Custom Painting of Asheville Inc
Q: What sets Custom Painting of Asheville apart from other contractors?
Multiple customers report estimates "several thousand dollars less" than competitors while maintaining superior quality. Bryan Loudy voluntarily added $100 to his payment feeling the quote undervalued the work. This pricing advantage doesn't mean cutting corners. Reviews consistently mention extensive prep work and premium Benjamin Moore and Sherwin-Williams paints. The value comes from efficiency and reasonable markup, not reduced quality.
-Review Snippet Sources: Google Reviews, Angi
Q: Does Custom Painting of Asheville handle challenging projects?
The company pursues difficult work others decline. Projects include exterior areas "over 35 feet" high, three-story houses with steep roofs covered in solar panels, and century-old properties needing extensive restoration. Rather than subcontracting, the crew handles window re-glazing, chimney repair, and complex painting, completing difficult projects faster than customers expect.
-Review Snippet Sources: Google Reviews, Angi
Q: What's Custom Painting of Asheville's specialty service?
Popcorn ceiling removal dominates mentions, appearing in eight reviews. Customers note it was "one of the most affordable quotes, most were double in cost." The company handles texture removal, skim coating, sanding, priming, and painting as comprehensive service. Stan Garner praised workers "always on time" who did "remarkable cleanup" after ceiling work.
-Review Snippet Sources: Google Reviews
Q: How does Custom Painting of Asheville handle property protection?
Crews "spent a lot of time covering floors before working" with no accidents reported. Kristin Gruner mentioned they "protected my pets, my chickens, my vehicles" without being asked. Carole S noted daily cleanup so thorough "you could not even tell they were there." This protection protocol appears standard, not special accommodation.
-Review Snippet Sources: Google Reviews
Q: What is Custom Painting of Asheville's communication approach?
Dario maintains unusual accessibility, "always returned calls within minutes." When weather delayed projects, Latisha called a week ahead to reschedule professionally. Work began at 9 AM as promised. The company operates Monday-Saturday with Dario personally handling estimates. Text updates keep customers informed of progress and arrival times.
-Review Snippet Sources: Google Reviews, HomeAdvisor
Q: How reliable is Custom Painting of Asheville with deadlines?
Crews consistently arrive on time, often "showed up early and stayed late." Kristin Gruner gave "FIVE stars for punctuality, every time." Urgent timelines get met with crews "working well into the evening" and completing "on the day promised." Brian Cole's challenging three-story home was completed in five days including pressure washing.
-Review Snippet Sources: Google Reviews
Q: How do they handle mistakes?
The company's only one-star review (2023) involved messy ceiling repair after tree damage. Since then, 30+ consecutive five-star reviews followed with zero similar complaints. When miscommunication led to paint on wrong surfaces, the crew "came out and fixed it the next day" making it "look good as new" without excuses.
-Review Snippet Sources: Google Reviews
Q: What about repeat customers?
Steve Williams used them four times for two complete homes. Annemarie Russell called for "two much bigger jobs" before finishing the first. The company operates primarily through referrals, with customers enthusiastically recommending them. This word-of-mouth model spanning eleven years suggests consistent performance beyond individual projects.
-Review Snippet Sources: Google Reviews
Updated: 11-08-2025