Chooz Score Insights
When we ran our analysis, Custom Painting of Asheville inc had earned a Chooz Score of 88.1%. The company has operated in Asheville for more than a decade, is accredited with the Better Business Bureau, and is registered as North Carolina business entity No. 1506788. It is a family-owned and operated business, led by owner Dario Cedillo-Valdes, serving Asheville and the surrounding Western North Carolina communities.
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Additional Questions Answered
What sets Custom Painting of Asheville apart from other contractors?
Multiple customers report estimates "several thousand dollars less" than competitors while maintaining superior quality. Bryan Loudy voluntarily added $100 to his payment feeling the quote undervalued the work. This pricing advantage doesn't mean cutting corners. Reviews consistently mention extensive prep work and premium Benjamin Moore and Sherwin-Williams paints. The value comes from efficiency and reasonable markup, not reduced quality. -Review Snippet Sources: Google Reviews, Angi
Does Custom Painting of Asheville handle challenging projects?
The company pursues difficult work others decline. Projects include exterior areas "over 35 feet" high, three-story houses with steep roofs covered in solar panels, and century-old properties needing extensive restoration. Rather than subcontracting, the crew handles window re-glazing, chimney repair, and complex painting, completing difficult projects faster than customers expect. -Review Snippet Sources: Google Reviews, Angi
What's Custom Painting of Asheville's specialty service?
Popcorn ceiling removal dominates mentions, appearing in eight reviews. Customers note it was "one of the most affordable quotes, most were double in cost." The company handles texture removal, skim coating, sanding, priming, and painting as comprehensive service. Stan Garner praised workers "always on time" who did "remarkable cleanup" after ceiling work. -Review Snippet Sources: Google Reviews
How does Custom Painting of Asheville handle property protection?
Crews "spent a lot of time covering floors before working" with no accidents reported. Kristin Gruner mentioned they "protected my pets, my chickens, my vehicles" without being asked. Carole S noted daily cleanup so thorough "you could not even tell they were there." This protection protocol appears standard, not special accommodation. -Review Snippet Sources: Google Reviews
What is Custom Painting of Asheville's communication approach?
Dario maintains unusual accessibility, "always returned calls within minutes." When weather delayed projects, Latisha called a week ahead to reschedule professionally. Work began at 9 AM as promised. The company operates Monday-Saturday with Dario personally handling estimates. Text updates keep customers informed of progress and arrival times. -Review Snippet Sources: Google Reviews, HomeAdvisor
How reliable is Custom Painting of Asheville with deadlines?
Crews consistently arrive on time, often "showed up early and stayed late." Kristin Gruner gave "FIVE stars for punctuality, every time." Urgent timelines get met with crews "working well into the evening" and completing "on the day promised." Brian Cole's challenging three-story home was completed in five days including pressure washing. -Review Snippet Sources: Google Reviews
How do they handle mistakes?
The company's only one-star review (2023) involved messy ceiling repair after tree damage. Since then, 30+ consecutive five-star reviews followed with zero similar complaints. When miscommunication led to paint on wrong surfaces, the crew "came out and fixed it the next day" making it "look good as new" without excuses. -Review Snippet Sources: Google Reviews
What about repeat customers?
Steve Williams used them four times for two complete homes. Annemarie Russell called for "two much bigger jobs" before finishing the first. The company operates primarily through referrals, with customers enthusiastically recommending them. This word-of-mouth model spanning eleven years suggests consistent performance beyond individual projects. -Review Snippet Sources: Google Reviews
How Custom Painting of Asheville inc Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Custom Painting of Asheville inc performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Custom Painting of Asheville inc’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.