Chooz Score Insights
Why Customers Choose Paint Asheville
Second, Third, Fourth Time Around
Read enough of these reviews and the same people keep turning up. Not different customers saying similar things, the actual same customers, back for the next project. One opens with "2nd time using Paint Asheville." Another calls it "the second time we used PaintAsheville," a year after the crew handled her home exterior. Robin Steinberg counts hers as the fourth. Logan Trifone lists three separate jobs, high interior walls, popcorn ceiling removal, and an outdoor fence.
The Chooz Score's customer retention indicators rated strongly here, with nearly one in five reviewers describing repeat or long-term use, and the pattern holds across homes and commercial jobs. Mary O'Brian is a clean example. She'd hired the company before for two renovated bedrooms and a bathroom, then came back for her home's exterior and the vaulted ceiling in her living room. By the company's own account, most of its work now comes from repeat customers and referrals.
"I have used this company before to paint two renovated bedrooms and a bathroom and was very pleased with the outcome. I recently used them again to paint the exterior of my house and paint the vaulted ceiling in my living room. Again, they didn't disappoint!! Elio and his crew did an excellent job!" - Mary O., Google Review
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Additional Questions Answered
What kind of exterior painting projects does PaintAsheville take on for homeowners?
Exterior work is a core part of the schedule, from full house repaints to soffits, trim, and gutters. Thomas Engwall wrote that the team "demonstrated extraordinary attention to detail" on his home exterior, and Harold Schenker said his large three story job produced an "excellent final appearance that exceeded expectations!" The crews handle prep, spray, and hand work so the finish holds up outdoors.
How does PaintAsheville handle interior and whole home painting jobs?
Interiors range from a single room to an entire house, including drywall repair and ceilings. Janet Pauly-Bray said the crew "made our home look new again!" and Mary O'Brian shared that "Elio and his crew did an excellent job! My house looks brand new!" The team protects furniture and floors, then cleans up before leaving so the space is ready to use.
Is PaintAsheville known for careful attention to detail on the walls?
Yes, attention to detail comes up again and again from customers. Nancy Brooks described the crew as "meticulous, thorough and communicated well." Gridley Fires Books noticed the same care, writing that they "did a great bit of prep work on the walls and corners," That prep is what separates a paint job that lasts from one that shows its age quickly.
Does PaintAsheville refinish and paint tired kitchen cabinets for homeowners?
Cabinet refinishing is one of the services homeowners request most for a kitchen refresh. David Murdock said the team "Made our old kitchen cabinets look like new." Noreen B, who also had her garage painted, wrote "We are so happy with the work they did in our garage." The crews prep and finish cabinets so the result reads as new rather than simply repainted.
What is communication and scheduling like when working with PaintAsheville?
Communication starts at the estimate and continues through the final walkthrough. Mackenzie Chandler noted that "Pricing was clearly communicated ahead of time, itemized and fair." Robert McDaniel added that "The painters were professional and efficient and kept the property clean." Chris and Crystal stay reachable during a project, so questions get answered without a homeowner having to chase anyone down.
Can PaintAsheville help homeowners choose the right paint colors for a project?
Yes, color guidance is part of how the company works, led by Crystal on the design side. Whitney Jenkins said the team "took my vision for our home and helped decide on colors and ultimately made my vision come to life." For homeowners who feel unsure at the swatch stage, that hands on help often makes the difference between hesitating and committing to a look.
Do customers come back to PaintAsheville for more than one project?
Yes, repeat business and referrals bring in much of the work. On Angi, Daniela W. wrote "Would use them again and again" after a thorough exterior cleaning, sanding, paint, and stain job. Jim Frame, a long time customer on Google, put it plainly that "We wouldn't use anyone else." That loyalty tends to follow projects that were handled well the first time.
Is PaintAsheville registered as an official business entity in North Carolina?
PaintAsheville.com, LLC is a limited liability company registered with the North Carolina Secretary of State under entity number 1939767. The business operates from Arden, North Carolina and serves the greater Asheville area of Western North Carolina. Its registration is active and on file with the state, which confirms the company you hire is the same entity of record.
-Verification Sources: North Carolina Secretary of State
How PaintAsheville.com LLC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how PaintAsheville.com LLC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects PaintAsheville.com LLC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.