KK Custom Painting
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for KK Custom Painting
About KK Custom Painting Inc.
When Esther Widgren hired KK Custom Painting for two complete house transformations, the crew did something that stopped her mid-sentence in her review: they showed her pictures of hidden rot damage instead of painting over it. This transparency defines how Kelvin Ochoa runs his Creedmoor operation, recognizing that homeowners deserve to know what's actually happening behind their siding before the first brush touches the surface.
Owner Kelvin Ochoa handles estimates and color consultations, often meeting with clients within 24 hours of contact. His crew includes Pedro, Jonathan, Miguel, and Luis, names that appear repeatedly across 97 five-star Google reviews spanning projects from $800 cabinet refinishes to multi-week three-story Hardie Plank installations throughout Durham, Raleigh, Wake Forest, Chapel Hill, and Apex. Kelvin provides the six-page itemized contracts with photographic documentation that Michael Nelson found impressive. Pedro and Jonathan execute the carpentry repairs Paula Graff praised. Miguel and Luis handle the painting work David Van Wagenen watched transform his house. This division of labor creates the consistency customers note: early arrivals (7:30 AM starts), extended days (working until 8:00 PM to meet deadlines), daily cleanup so thorough Melissa Pendergraft said you couldn't tell they'd been there.
The 97 reviews reflect something beyond project completion. Christine the Barefoot Quilter hired them for ceiling repairs in February 2024, then called back for complete siding replacement four months later. Chris Marshall used them for interior work, returned two years later for the exterior. When Michael Nelson requested three small touch-ups after his siding installation, Kelvin responded immediately and exceeded the request. Lilian Chan-Grant notes Kelvin refuses payment until clients confirm satisfaction. The pattern across reviews suggests a contractor who treats timeline commitments and quality standards as non-negotiable, building a client base through completed projects rather than marketing promises.
Updated: 10-27-2025
Q&A Based On What Customers Are Saying About KK Custom Painting Inc.
Q: Why does KK Custom Painting Inc. have crew members with Spanish names but no mention of language services?
The crew roster includes Luis, Miguel, Pedro, and Jonathan, names appearing across multiple reviews alongside descriptions of professional interactions and clear communication. No reviewer mentions language barriers across 97 reviews, despite consistent praise for responsiveness and detailed explanations. The company doesn't advertise Spanish language services on their website despite the crew composition.
-Review Snippet Sources: Google Reviews
Q: What about the single four-star review on Angi?
Rick C. left the only non-five-star review in August 2024, rating four stars with "Has not performed the work yet. Was quite thorough in his estimate and gave a decent price." This rates the estimate process, not completed work. Rick C. never returned with a follow-up review after the job, leaving the rating frozen at a pre-work assessment.
-Review Snippet Sources: Angi
Q: Do the October 2024 review dates indicate something suspicious?
A significant cluster of reviews appears on the same date, raising potential authenticity concerns. However, these reviews show varied writing styles, different project types, specific crew member names, distinct neighborhoods, and detailed descriptions spanning different months, with several including photos. The most likely explanation: Kelvin sent a review request batch to recent customers, and many responded the same day.
-Review Snippet Sources: Google Reviews
Q: Why does the company name appear inconsistently across platforms?
The business operates as "KK Custom Painting Inc." on Google and its website, but related entity "J K Custom Painting, Inc." appears in the BBB database with the same leadership (Kelvin E. Ochoa-Reyna as Vice President, Jairo I. Ochoa-Reyna as President). These inconsistencies likely reflect business structure evolution or a family operation with father Jairo and son Kelvin. Despite administrative confusion, all platforms maintain the same phone number (919-282-8348) and Creedmoor service base.
-Review Snippet Sources: Google Reviews, BBB, Angi, Yelp
Q: What happens when KK Custom Painting Inc. discovers major problems mid-project?
Patsy Govert's crew discovered the original builder had constructed her wall incorrectly while removing siding. Rather than proceeding with cosmetic fixes, they "quickly diagnosed the problem and repaired it, installed Tyvek on the entire side, installed Hardie Plank siding, and painted the siding, window, and trim." David Van Wagenen observed that when painters called Kelvin for review, "he was much more demanding than I was" about quality standards. Multiple reviews specifically praise this transparency with photographed documentation of discovered issues.
-Review Snippet Sources: Google Reviews
Q: Does KK Custom Painting Inc. have any female crew members or is this entirely male-operated?
Across 97 Google reviews, multiple Yelp reviews, and 34 Angi reviews, every named crew member is male: Kelvin, Pedro, Jonathan, Miguel, Luis, and Manuel. No reviews mention female painters, estimators, or project coordinators, and crew photos show exclusively male workers. This appears to be a male-dominated crew structure, common in residential painting and carpentry trades.
-Review Snippet Sources: Google Reviews, Yelp, Angi
Updated: 10-27-2025