Chooz Score Insights
When we ran our analysis, Perfection Painting Pros held over 90 Google reviews with a 4.8-star rating, along with 4.7 stars on Yelp across over 25 reviews and 100% recommended on Facebook across 3 reviews. The ratings hold steady across the two platforms carrying real volume, and the profile stays consistent rather than leaning on a single strong site.
The company earned a Chooz Score of 83.9%. It has operated as a North Carolina company registered since 2018, incorporated as Perfection Painting Pros LLC. The business is owner-led by Ian Olson, who handles estimates himself and oversees the crew on site, and it serves Charlotte along with the surrounding North Carolina and South Carolina communities.
The reviews we analyzed show a few patterns. Owner Ian Olson is named in most of them, handling estimates himself and overseeing the work, and recurring crew members like Freddy and Saul point to an in-house team rather than rotating subcontractors. Surface prep and repair come up often, with wood and drywall fixes and pressure washing folded into the jobs. The owner replies to nearly all reviews, and at least a dozen reviewers describe second or third projects. The two low ratings in our sample concern the estimate stage, not completed work, which we cover below.
"Ian and Freddy’s team came back and took care of it. They stand behind their work and make sure you are satisfied. They also do little extra things to make the job top notch." - Bill G., Google Review
Advice For Future Customers
Reviewers often credit the crew with folding surface prep and repairs, wood, drywall, and pressure washing, into the paint job, so if your project involves older siding or worn trim, walk the surfaces with Ian at the estimate and get the prep scope written down. Both low ratings in our sample concern the quoting stage rather than finished work, and one phone-estimate account went without a public reply. Ask them directly: "Once we agree on scope and timing by phone, can you send it to me in writing before work starts?"
"Terrible customer service!! Spoke with the owner briefly over the phone for a quick estimate and immediate availability, and he totally gas lighted what he said he would do." - Minna H., Google Review (no owner reply)
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Additional Questions Answered
How does Perfection Painting Pros protect a home while painting it?
They cover and protect your floors, furniture, and belongings before the work starts, then sweep and clean the site at the end of each day. Prep and protection come first, so nothing in your home gets disturbed while the crew paints. Patricia Gefert wrote that "they did a great job of protecting floors and furniture", and Nannette Skerlak noted the team "prepared each room, protecting floors and furniture".
What do customers say about communication with Perfection Painting Pros?
Communication is one of the things customers mention most, from the first quote through the final walkthrough. Ian keeps homeowners informed and responsive at every step. Jackie Fitzella said the crew made it easy, noting "Ian made it an easy process", and Audrey Glatz summed up her project by writing "Communication was 10/10". That steady contact is a large part of why the work stays on track.
Does Perfection Painting Pros paint and refinish kitchen cabinets for homeowners?
Yes, the crew paints and refinishes kitchen cabinets as part of its interior and renovation work. Cabinet transformations are one of the most requested projects. Marie Hughes wrote that "The best part was the transformation of our kitchen when they painted our cabinets", and Susan Williams shared that "They painted all of our kitchen cabinets three years ago and they look brand new". The finish holds up for years.
What exterior painting work does Perfection Painting Pros handle in Charlotte?
Exterior work covers siding, brick and masonry, trim, decks, and full house repaints, along with power washing and wood repair before paint goes on. The crew keeps the yard clean as it works. Sanjay Vallyathan noted "the crew did a great job of keeping our yard clean after the days work was finished", and Tami said the team "covered every detail from power washing and repairs to painting my house and decks".
How does Perfection Painting Pros handle pricing and payment for projects?
Pricing is fair, and you do not pay until the job is done and you are happy with the result. That pay-when-satisfied approach comes up often in reviews. Paul Camarco explained that "Ian is very open about you pay when you see the work completed and are happy with it", and Angel Salazar added that "they didn’t ask for a dime until they were done".
Does Perfection Painting Pros finish painting projects on schedule as promised?
Projects finish on schedule, and the crew often wraps up ahead of the estimated date. Timelines hold even when the scope grows. Debra W wrote that the team "completed the work a day earlier than estimated", and Jennifer Morris shared that they "finished a day earlier than expected for the entire house". Homeowners can plan around the dates they are given.
Why do Charlotte homeowners hire Perfection Painting Pros more than once?
Homeowners come back because the results and the experience hold up across multiple projects, and many refer the crew to neighbors and friends. Meagan Lacher wrote that "we never consider contacting anyone else for our large home renovation projects", and randy lindsay shared that "I’ve referred them to multiple clients and all of the clients have been very happy". Repeat work drives much of the business.
Under what business entity is Perfection Painting Pros registered in North Carolina?
Perfection Painting Pros operates as Perfection Painting Pros LLC, a North Carolina limited liability company. The company was formed on 2-20-2018 and carries North Carolina Business Entity number 1668499. It is based at 12107 Bobhouse Dr in Charlotte and is led by owner Ian Olson. The registration remains on file with the North Carolina Secretary of State.
-Verification Sources: North Carolina Secretary of State
How Perfection Painting Pros Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Perfection Painting Pros performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Perfection Painting Pros’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.