Chooz Score Insights
At the time we analyzed New Life Painting LLC, the company held over 25 Google reviews with a 5.0-star rating. A perfect 5.0 average across more than 25 reviews is uncommon, though here it rests on a single platform rather than several.
The company earned a Chooz Score of 86%. It operates as a registered North Carolina business based in Clayton, is family-owned and led by owner Marcelino, and serves Clayton and the greater Raleigh area including Apex, Garner, Smithfield, and Knightdale. Its website states that it guarantees its workmanship.
Across the reviews we analyzed, the themes that recur most are professionalism, quality workmanship, and attention to detail, and the owner Marcelino is named directly in a large share of them, often alongside his crew, which points to in-house work rather than rotating subcontractors. At least ten of the reviews we analyzed come from repeat or returning customers, including one who describes working with the company across more than six years and several others who mention hiring it again for later projects. The projects described run from interior and exterior repaints to trim replacement, cabinets, and ceiling and repair work, and about seven in ten reviews name the specific work performed. The owner responds to every review we saw, usually opening with the reviewer's name. None of the reviews we analyzed contained a complaint to evaluate.
"Marcelino has been doing work for us for years. He is an excellent contractor and we highly recommend him. He solves unanticipated problems encountered as work progresses and never leaves a job half-done. He has done a great deal of repair work on our house, as well as painting." - Kathleen S., Google Review
Find out more about how we New Life Painting LLC
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What kinds of painting projects does New Life Painting take on for homeowners?
Whole homes, inside and out. New Life Painting handles interior rooms, ceilings, trim, and full exterior repaints for houses across the Clayton area, along with commercial spaces. Longtime customer Debra Cox notes the crew "painted both the inside and outside of our 3000 square-foot home", and Mark Hoskins "completed two interior and one exterior job for me". Many jobs pair interior and exterior work in one visit.
How does New Life Painting protect floors and furniture during a paint job?
Carefully, with masking and daily cleanup that shows in the finished room. New Life Painting covers surfaces, cuts clean lines, and leaves the space tidy each evening. After new floors went in, Christi Baker found "not a spec of paint was anywhere other than where it was should be". Michelle Boyst added that the team "kept everything clean and organized throughout the entire process" from start to finish.
Does New Life Painting handle prep work and repairs before the painting starts?
Yes, prep and small repairs come before any paint goes on. The crew patches cracks, addresses settling damage, and swaps out rotten wood so the coating lasts. Kelly Boone recalls that they "repaired cracks & fissures resulting from house-settling after renovations" during years of work on her home. On an exterior job, Rich Nelson noted "They also replaced any bad wood" before painting the trim and siding.
Why do so many customers hire New Life Painting again for later projects?
Because the work holds up and the same crew keeps showing up. Repeat business runs through the review history, with clients returning year after year for the next room or property. David Yarnall wrote "We will continue to use New Life for all of our projects". Josh Mason relies on them for ongoing work, saying "They paint all my New constrution and remodeling projects" as they come up.
What do customers say about the owner and crew at New Life Painting?
They describe trustworthy, easy to work with people who take pride in the result. Owner Marcelino leads the crew, and reviewers single out his character as much as his painting. Kathleen Stefanick says "He is an excellent contractor and we highly recommend him". Tammy Bunn puts it plainly, noting "Marcelino is a man of his word and takes great pride in making sure you are happy".
Is New Life Painting known for communication, fair pricing, and finishing on time?
Yes, those three points come up again and again. Homeowners describe clear updates, honest quotes, and crews that keep their schedule. Andrew Flynn summed up an exterior project by saying "Service, communication, and price were all top notch". Javier Casanova pointed to the value, noting "You can’t beat the value for the quality of work I got" after a set of last minute projects at home.
Can New Life Painting help with paint color choices for a room?
Yes, color guidance is part of how they work. The crew walks homeowners through options and gives honest input when a space could go several directions. Kathy webb recalls that "His attention to detail and helping with color selection was on point" on her project. That patient, hands on approach helps people commit to a palette they will still like once the walls are dry.
Is New Life Painting a registered business in North Carolina?
Yes. New Life Painting LLC is a limited liability company registered in North Carolina under Business Entity Number 1485546. The registration is on file with the North Carolina Secretary of State, where the company profile can be confirmed by name and number. This standing reflects the business as an established, formally organized painting company serving Clayton and the surrounding communities.
-Verification Sources: North Carolina Secretary of State
How New Life Painting LLC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how New Life Painting LLC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects New Life Painting LLC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.