Gonzalez Painters & Contractors Inc.
Chooz Score Insights
The Reviews Speak for Themselves
The last time we conducted our Chooz Score analysis, this company had over 1,600 Google reviews with a 4.9-star rating. Gonzalez Painters & Contractors Inc. earned a Chooz Score of 89.6% and is one of the most reviewed painting contractors in the Triangle area. With 22 years in business, they've built their reputation through consistent delivery:
- A+ rating with the Better Business Bureau, accredited since 2009
- Nextdoor Neighborhood Favorite award winner across 10 neighborhoods from 2021-2023
"This marks about the 20th year that we've used Gonzalez Painters & Contractors, including a big job to install dry wall for a renovation in 2008. Such a good company to work with." - Chris R., Google Review
Responsive from First Call to Final Walkthrough
If you're a first-time customer who wants guidance, this company delivers on communication. The owner responds to virtually every review with personalized messages, mentioning specific projects and customer names, not copy-paste thank-yous:
- Project managers like David, Maria, Jeffrey, and Edil are frequently praised by name for keeping customers informed
- Final walkthroughs confirm customer satisfaction before requesting payment
"The communication with them made all the difference… the bid meeting, the project kick off walk through and then the final inspection let us work together to make sure everything looked good." - Eric D., Google Review
The Details Matter Here
Crews like Mario, Smith, Carlos, Jeremy, and Luis get called out by name, and that says something about the quality of work. Customers consistently mention attention to finishing touches that exceed expectations:
- Multiple reviews mention unsolicited touch-ups and repairs without additional charges
- Thorough prep work including washing, caulking, and surface repairs before painting begins
- Meticulous cleanup that leaves properties cleaner than when crews arrived
"They take pride in their work, even went back to one area and touched it up where previous paint had peeled without me asking. Two thumbs up from me!!" - William A., Google Review
Questions to Ask Gonzalez Painters & Contractors Inc.
License verification for larger projects
The company states they are "licensed and insured" on their website and multiple platforms. One contractor directory was unable to verify an active NC general contractor license during our analysis. North Carolina requires a general contractor license for projects valued at $40,000 or more. Most residential painting projects fall below this threshold, but if your project is substantial, ask them directly: "Can you provide your current NC contractor license number and certificate of insurance?"
This is likely a database or record-keeping issue rather than an actual licensing problem given their 22+ years of operation and BBB accreditation, but verifying credentials before signing any contract is always good practice.
Find out more about how we Gonzalez Painters & Contractors Inc.
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What do customers say about Gonzalez Painters & Contractors Inc.'s cleanup practices?
Cleanup receives praise throughout reviews. Tony describes "their clean up was meticulous" after popcorn ceiling removal and room painting. Deidre mentions staff who "showed up promptly and cleaned up" after completing office space work. Sam appreciates "the extra care and detail oriented work" Smith's team provided, maintaining tidy work areas throughout the garage painting project.
How does Gonzalez Painters & Contractors Inc.'s pricing compare according to customers?
Price feedback emphasizes value and fairness. Mark describes them as having "better price than competitors with great service." Forrest mentions "fantastic work" with Mario's team being "efficient and detail oriented." Multiple reviews use terms like reasonable price, great price, and competitive when describing estimates compared to other bids received.
Does Gonzalez Painters & Contractors Inc. handle projects from estimate to completion professionally?
Multiple customers describe seamless experiences. Daryl notes the initial consultation with Edil was marked by "professionalism, attention to detail" while Eric emphasizes "the communication with them made all the difference" through bid meetings, project walkthroughs, and final inspections. Project managers maintain contact throughout, ensuring customer satisfaction before requesting final payment.
How does Gonzalez Painters & Contractors Inc. handle unexpected issues during projects?
William describes crews that "take pride in their work, even went back to one area and touched it up where previous paint had peeled without me asking." Jan from an HOA community notes they "don't hesitate to offer suggestions on how to improve a project, even if that improvement is less expensive." Teams address discovered problems like damaged door frames or wood rot without scheduling delays.
Does Gonzalez Painters & Contractors Inc. stay on schedule and budget?
Reviews consistently confirm timeline reliability. Keith notes they "were able to start and finish ahead of schedule and on budget" with no hard upselling. Eric appreciates they "didn't rush me to get paid until I was satisfied with the finish work." Marie from Parkwood Homeowners Association mentions their "quick response and thorough job" completing community facility work promptly.
What makes Gonzalez Painters & Contractors Inc.'s project managers stand out?
Customers frequently mention project managers by name. Linda praises Jeffrey who "communicated daily" and handled extra requests like weather stripping replacement. Audrey describes her project manager as "great and communicated well" throughout ceiling, wall, trim, and door painting. Cecile credits Edil and Jeffry for making the experience "seamless from initial quote through final walk through."
Does Gonzalez Painters & Contractors Inc. accommodate changes and special requests?
Flexibility appears frequently in customer feedback. Eric made changes "just before the project work began, and they did not miss a beat." Linda's project manager "graciously said he'd have his crew take care of" weather stripping replacement beyond the original scope. Liz notes David's team "worked on the weekend due to predicted rains" to ensure project completion.
What happened with the lower-rated reviews at Gonzalez Painters & Contractors Inc.?
The Yelp profile shows a 4.3 rating with some critical feedback mixed among positive reviews. Dina's detailed Yelp review praises the crew's "strong, professional work ethic" and describes them as "simply your best shot at achieving the paint finish you deserve." The BBB shows 12 reviews with a perfect 5.0 average and zero complaints, indicating professional handling of customer relationships.
How Gonzalez Painters & Contractors Inc. Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Gonzalez Painters & Contractors Inc. performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Gonzalez Painters & Contractors Inc.’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.