Chooz Score Insights
At the time of our analysis, Pro Painting & Drywall LLC carried a Chooz Score of 85.1%. It has operated in the Asheville area for more than seven years and is registered in North Carolina as Business Entity No. 2285762. The company is owner-run by Carlos Vigil and serves Asheville, Hendersonville, and the surrounding western North Carolina communities.
Across its review profiles, the company held over 40 Google reviews with a 5.0-star rating, along with 100% recommended on Facebook across 6 reviews. A perfect 5.0 across more than 40 reviews is uncommon, though the profile is concentrated on Google rather than spread across several platforms.
Communication is the quality reviewers return to most, described as steady updates through every stage of a job, even when customers were out of town during the work. Careful preparation and daily cleanup are the second recurring thread, with walls draped in plastic, furniture covered, and floors vacuumed before the crew left. The same team members, Carlos, Juan, and an estimator named Spencer, appear across the reviews we analyzed rather than a rotating set of workers. At least four reviewers describe repeat projects.
"Carlos and his team were wonderful communicators, always keeping me informed as the job progressed. They took extreme care in protecting my home, draping all the walls in plastic sheeting, covering my furniture, and putting paper over my wood floors." - Ann L., Google Review
Advice For Future Customers
Reviewers who describe the smoothest experience single out the project manager by name, and one detailed review urges future customers to request Debbie specifically, so if crew continuity matters to you it is worth asking whether you can request a named lead. The same review noted that daily crew arrival times were not always communicated clearly, so it is worth confirming the schedule and how you will be updated before work starts.
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Additional Questions Answered
How does Pro Painting and Drywall keep homeowners informed during a project?
They stay in touch from the first visit through the final walkthrough, which is the detail customers mention most. Matt Bryson wrote that "they stay in constant contact throughout the whole process" and confirm the work meets expectations. Lynn Zorn pointed to the same habit, praising "the fine and timely communication with the owner". Updates keep arriving even when a client is away, so nobody is left guessing about progress.
What kind of drywall and ceiling repair work does Pro Painting and Drywall do?
Drywall and ceiling repair sit at the center of the business, from patched holes to badly damaged surfaces and cracked textured ceilings. Ann Lamb described the crew "repairing a large, very badly patched area on my ceiling" and added that "They matched the texture so well" the old patch vanished. Stephen Cosgrove called it "The best drywall and plaster work I have ever hired onto a job". Matching existing texture is a recurring point of pride.
How does Pro Painting and Drywall protect a home while working inside it?
They treat the house itself as part of the job, covering surfaces and cleaning thoroughly before they leave. Barbara Fricker noted that "The crew was on time, professional, didn't waste any time" and that "the clean up was great". Christi Reed appreciated a team "very respectful of the environment, mindful of the dog gates" and careful with her yard. Furniture gets covered, floors papered, and everything put back in place.
How involved is the owner of Pro Painting and Drywall on jobs?
Owner Carlos stays hands-on, checking work in person and standing behind the results. Sue J wrote that "Carlos runs a great company and takes great pride in doing a good job". A repeat client posting as C PP described "how careful and professional The Pro Painting team is" across several projects. Customers often mention Carlos returning to a site more than once to confirm every detail meets their satisfaction before a job is called finished.
Do customers hire Pro Painting and Drywall for more than one project?
Yes, repeat business is common, and several reviewers mention calling the team back. Bonnie Carlson wrote that "We have used this painter at least twice" and would hire them again. Lynda C, reflecting on a full-home job, said simply "I felt I could trust them", crediting the crew for skill and integrity. That trust, built over more than one visit, is why homeowners return rather than shopping around.
Does Pro Painting and Drywall handle exterior painting, staining, and pressure washing?
Yes, the work extends well beyond interior walls to exterior surfaces, decks, and cleaning. Joey Dukes recounted how "We had our home pressure washed and the steps from the first to second floor sanded and stained", treated like the only customer on the schedule. Janet Terwilliger credited the crew with "an excellent job in painting my cottage home". Staining, pressure washing, and exterior repaints are all part of the regular workload.
Who does the actual work on a Pro Painting and Drywall job?
A small, named in-house crew does the work, led by Carlos and recurring team members customers come to know. Debbie Martin recalled how "Juan and the crew worked hard to get everything in the right condition to paint" on her older home. Casey Coleman singled out a project manager, advising others to "Make SURE you get Debbie for your project manager if you can". These are trusted regulars, not rotating subcontractors.
Can Pro Painting and Drywall handle large or older-home renovation projects?
Yes, older and larger homes are a frequent specialty, including houses needing extensive prep and repair. Amelia Johnson wrote that "We purchased an old home in North Asheville that needed tons of work" with rippled walls and layers of old paint, then praised the smooth finished result. Gail Hooker said the team "took very good care of my little childhood home" in a historic neighborhood. Detail-heavy projects are clearly within reach.
Is Pro Painting and Drywall a registered business in North Carolina?
Yes. Pro Painting & Drywall LLC is a registered North Carolina business entity, filed with the North Carolina Secretary of State under entity number 2285762. The company is organized as a limited liability company and operates from East Flat Rock, serving the greater Asheville and Hendersonville area. Its listing on the state business register confirms that the company behind these reviews is a formally established North Carolina business.
-Verification Sources: North Carolina Secretary of State
How Pro Painting & Drywall LLC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Pro Painting & Drywall LLC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Pro Painting & Drywall LLC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.
