CertaPro Painters of Greensboro, NC
Chooz Score Insights
When we ran our analysis, CertaPro Painters of Greensboro, NC had earned a Chooz Score of 85.7%. The company has served Greensboro for over fifteen years, has been Accredited with the Better Business Bureau since 2009, and is registered in North Carolina as NC Business Entity No. 1998809. It operates as an independently owned and operated CertaPro location under owner Mark Lytle and serves Greensboro along with nearby communities including High Point, Burlington, and Summerfield.
Score breakdown
- Platform Reviews
- 19/20
- Review Quality & Engagement
- 34.9/40
- Website & Digital Presence
- 16.8/20
- Business Authority
- 15/20
Across its review profiles, the company held over 250 Google reviews with a 4.8-star rating, along with 92% recommended on Facebook across nine reviews and 2.3 stars on Yelp across six reviews. The Google standing rests on a large and consistent review base, while the much lower Yelp average reflects only a handful of ratings.
The reviews we analyzed describe interior and exterior repaints along with deck, cabinet, and trim work, and reviewers frequently name the crew lead running their project, with a supervisor named Chris appearing across many of them. The owner replies to reviews consistently, including the critical ones, and owner responses appear on well over a hundred of the reviews we analyzed. Repeat and referral work is present, and we found at least seven reviewers describing a second project or an intention to hire again. Across the large body of reviews we analyzed, the finished painting and the crew leads who run each job draw the most consistent and specific praise. The recurring criticism is narrower and concerns the estimate and scheduling stage rather than the work itself, which we cover below.
"Our 100-year plus old home needed extensive prep work, and Chris and his team were more than up to the work. They arrived on time, worked hard and skillfully, and left the site clean and orderly every day." - Lindsay D., Google Review
Advice For Future Customer
Several reviews describe a smooth finished job but friction at the quoting stage, where an estimate was promised and then delayed or not delivered, and a few of those customers went elsewhere. Confirming when you will receive your written quote and who to follow up with can head off that friction before you commit. Ask them directly: "After the estimate appointment, when will I receive the written quote, and who should I contact if it does not arrive?"
"He responded with a text that he'd text me later that night with a tentative start date. That was the last I heard from Elliot." - Holly B., Google Review
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How CertaPro Painters of Greensboro, NC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Greensboro, NC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Greensboro, NC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.