Chooz Score Insights
When we ran our analysis, CertaPro Painters of Greensboro, NC had earned a Chooz Score of 85.7%. The company has served Greensboro for over fifteen years, has been Accredited with the Better Business Bureau since 2009, and is registered in North Carolina as NC Business Entity No. 1998809. It operates as an independently owned and operated CertaPro location under owner Mark Lytle and serves Greensboro along with nearby communities including High Point, Burlington, and Summerfield.
Across its review profiles, the company held over 250 Google reviews with a 4.8-star rating, along with 92% recommended on Facebook across nine reviews and 2.3 stars on Yelp across six reviews. The Google standing rests on a large and consistent review base, while the much lower Yelp average reflects only a handful of ratings.
The reviews we analyzed describe interior and exterior repaints along with deck, cabinet, and trim work, and reviewers frequently name the crew lead running their project, with a supervisor named Chris appearing across many of them. The owner replies to reviews consistently, including the critical ones, and owner responses appear on well over a hundred of the reviews we analyzed. Repeat and referral work is present, and we found at least seven reviewers describing a second project or an intention to hire again. Across the large body of reviews we analyzed, the finished painting and the crew leads who run each job draw the most consistent and specific praise. The recurring criticism is narrower and concerns the estimate and scheduling stage rather than the work itself, which we cover below.
"Our 100-year plus old home needed extensive prep work, and Chris and his team were more than up to the work. They arrived on time, worked hard and skillfully, and left the site clean and orderly every day." - Lindsay D., Google Review
Advice For Future Customer
Several reviews describe a smooth finished job but friction at the quoting stage, where an estimate was promised and then delayed or not delivered, and a few of those customers went elsewhere. Confirming when you will receive your written quote and who to follow up with can head off that friction before you commit. Ask them directly: "After the estimate appointment, when will I receive the written quote, and who should I contact if it does not arrive?"
"He responded with a text that he'd text me later that night with a tentative start date. That was the last I heard from Elliot." - Holly B., Google Review
Find out more about how we CertaPro Painters of Greensboro, NC
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Additional Questions Answered
What makes CertaPro Painters of Greensboro stand out to its customers?
Customers point to a professional crew and a finish done right. One Google reviewer, Roy Highfill, called the team "tremendously professional and timely", and on Facebook Sarah Arn Babkov, who interviewed nearly ten companies for an older craftsman home, wrote that "CertaPro was the clear choice" and that the job was handled "with great attention to detail". That mix of professionalism and careful work is the through line.
Does CertaPro Painters of Greensboro show up and finish on schedule?
Yes, reviewers repeatedly describe crews that arrive on the day promised and keep to the plan. Google customer Robert Smith wrote that the "Team was on time, did a great job" and "Left my property spotless". On Facebook, Raymond Kopp noted that "they arrived on time and they knew exactly what was already discussed" from the estimate. Punctuality and a clear plan come up again and again.
How does CertaPro Painters of Greensboro keep customers updated during a project?
Communication runs through the whole job, with photos, videos and daily check-ins. Google reviewer Rachel Donnelly wrote that "The team send photos and videos to keep me updated", and Rob Byrum said his supervisor Christopher "kept me informed every step of the process". Customers describe knowing what is happening each day rather than being left to wonder, which is a recurring theme in the reviews.
How careful is CertaPro Painters of Greensboro about cleanup and protecting a home?
Cleanup and property protection are a consistent strength in the reviews. Google customer Mark Harris, on his second job with the company, wrote that "cleanup is like they were never there". Liz McNamara added that "They cleaned up thoroughly" and checked in with questions along the way. Reviewers regularly mention covered floors and a tidy space handed back at the end of the work.
What do interior painting customers say about CertaPro Painters of Greensboro?
Interior jobs draw praise for speed and a clean result on rooms and whole-house work. Google reviewer Chris Malone, who hired them for a two-room job, wrote that "they knocked it out on time and the rooms look great". Reviewers describe tidy prep, precise cutting-in and a finish they are happy to live with, from single rooms to a full interior refresh.
Can CertaPro Painters of Greensboro handle exterior, deck and commercial work?
Yes, the reviews cover exteriors, decks and larger commercial projects. Google customer Bobby and Sue Green wrote of an "Excellent job painting trim & staining the decks". On Yelp, Dash R., who brought them into an industrial facility for several projects, wrote that "that team does excellent work". Siding, trim, staining and commercial spaces all show up in the feedback.
Does CertaPro Painters of Greensboro do cabinets and popcorn ceiling removal?
Yes, cabinet refinishing and popcorn ceiling removal are both named in reviews. Google customer Jack Tamul wrote of "Excellent work on kitchen cabinet painting" that looked professional from quote to completion. Another Google reviewer, GH H, said "The crew did a great job removing our Popcorn ceiling" and worked very clean. These specialty jobs sit alongside the standard interior and exterior services.
Is CertaPro Painters of Greensboro a registered business in North Carolina?
CertaPro Painters of Greensboro is registered with the North Carolina Secretary of State as business entity number 1998809. The company operates from 622-H Guilford College Rd in Greensboro as an independently owned and operated CertaPro Painters location. It serves Greensboro, Guilford County and the surrounding communities across the Triad region for both residential and commercial painting.
-Verification Sources: NC Secretary of State
How CertaPro Painters of Greensboro, NC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Greensboro, NC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Greensboro, NC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.