Buchanan Painting
Chooz Score Insights
When we ran our analysis, Buchanan Painting had earned a Chooz Score of 87.9%. The company is based in Hendersonville and serves homeowners across Western North Carolina, and owner Charles Buchanan brings more than a decade of painting experience to the work. The company backs its projects with a 3 year warranty.
Across its review profiles, the company held over 80 Google reviews with a 5.0-star rating, along with 5.0 stars on Yelp and 100% recommended on Facebook on much smaller samples. A five-star average holding across more than 80 Google reviews is uncommon, and here it rests almost entirely on that Google profile.
The reviews we analyzed point to a small set of consistent patterns. Owner Charles Buchanan is named in nearly every review we analyzed, usually handling the estimate himself and staying involved through completion, and the same crew members recur by name, which points to a stable in-house team rather than rotating subcontractors. Kitchen cabinet refinishing is one of the most common projects, and we found at least a dozen reviews describing sprayed cabinets finished to what several reviewers compared to a factory result. Pricing draws steady comment, with at least twenty reviewers describing the estimate as fair or competitive. Scheduling reliability is another recurring theme, with reviewers noting that the crew started and finished when promised, and several describe final payment held until they approved the work. Repeat and referral hiring appears throughout, and at least a dozen reviewers describe second projects or an intent to hire again. The owner replies to most reviews, and none of the reviews we analyzed fell below five stars or recorded a complaint.
"It seems to be getting more and more rare to find someone who will show up when they said they would, do what they said they would do, and charge what they said they would charge. Charles Buchanan does all of the above." - Leigh Ann R., Google Review
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Additional Questions Answered
How does Buchanan Painting keep homeowners informed during a painting project?
Buchanan Painting keeps clients updated from the first quote through the final walk-through. Charles returns calls quickly, explains the plan, and checks in as the work moves along so nothing catches a homeowner off guard. Susan Epperson wrote that "Charles is great at communication, trustworthy and a pleasure to work with", which reflects how the company handles the jobs it takes on.
What can homeowners expect from Buchanan Painting for kitchen cabinet refinishing?
Homeowners can expect Buchanan Painting to strip the cabinets down, prep them, and spray a smooth new finish. The team takes doors and drawers off, sands and primes the surfaces, then reinstalls everything once the color cures. Lea Hoxit said "The cabinets look like they came straight from a factory", and on Yelp Lisa L. added "I can't say enough about how fantastic everything was".
Can Buchanan Painting handle difficult exterior and whole-house painting jobs?
Yes, Buchanan Painting takes on tough exteriors, including tall, steep, and hard-to-reach homes. The crew sets up ladders in awkward spots, preps every surface, and works around weather so the finish holds up in the mountains. lt50logman reported that "The final result is flawless", and ctu ctu noted "They were very meticulous in their work". Charles walks each property before quoting the job.
Does Buchanan Painting finish painting projects on time and on budget?
Buchanan Painting sticks to the timeline and the written quote it gives you. Charles puts the plan in writing, holds to the price, and keeps jobs moving even when weather interferes. Curt Frueh wrote that "completion was exactly on time, and exactly on estimate", and the Stekoih Hills HOA reported a project "on time, on budget and looks fantastic". You know the number before work starts.
How does Buchanan Painting protect a home during the painting process?
Buchanan Painting protects floors, furniture, and landscaping before any paint goes on. The crew tapes off and covers work areas, then cleans the site at the end of each day so the home stays livable. John N wrote that "the crew was very careful to clean up everything", and David Ward described the team "cleaning up each day" throughout his project. Nothing gets left behind.
What makes the crew at Buchanan Painting stand out to homeowners?
The Buchanan Painting crew earns repeat praise for being professional, courteous, and quick to respond. Charles works alongside a steady team that homeowners name in their reviews, and they treat each house with respect. Mike Averitt called them "Extremely professional, fast response and fantastic job", and andrea wrote that "their crew does a very good job". The same faces show up ready to work.
Does Buchanan Painting stain decks and fences as well as paint?
Yes, Buchanan Painting stains and refinishes decks, fences, and other outdoor wood. The crew cleans and pressure washes the surface first, then applies stain evenly so the wood is protected and the grain shows through. Jennifer Widincamp said "It looks amazing" about her deck, and Jason Karol wrote that the team "did a wonderful job staining our new deck". Outdoor wood comes back looking rich.
Can Buchanan Painting remove popcorn ceilings and repaint the home interior?
Yes, Buchanan Painting removes popcorn ceilings and repaints interiors from ceiling to baseboard. The crew tapes off rooms to control dust, scrapes the texture, then patches and paints for a clean, updated look. Ryan Harris reported that "The ceilings came out great!" after his project, and Kevin Menne wrote that "He and his crew did a great job" on his new home. Rooms feel refreshed.
How Buchanan Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Buchanan Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Buchanan Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.