Chooz Score Insights
When we ran our analysis, Burlett Painting, LLC had earned a Chooz Score of 89.6%. The family-owned company has painted homes and businesses around Hendersonville for over 30 years and is registered as an active North Carolina LLC. It is now led by Richie Burlett, keeps a single in-house crew rather than subcontracting, stands behind its work through a warranty program, and serves Hendersonville, Brevard, and the surrounding Blue Ridge foothills.
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Additional Questions Answered
How does Burlett Painting, LLC handle cabinet refinishing projects?
Cabinet work receives enthusiastic feedback. One customer called the results "beautiful" after kitchen cabinets were repainted, noting the company sent progress photos at each step. Reviews mention careful taping and surface coverage to prevent overspray, with one stating the company "knows what they're doing" with cabinet refinishing.
How does Burlett Painting, LLC protect your home during the painting process?
Reviews praise the protection measures consistently. One customer mentioned being initially concerned about new carpet and furniture, stating the crew took "great care" and left everything pristine. Another noted surfaces were "protected" thoroughly, and multiple reviews describe the workspace being kept "clean" and "orderly every evening."
How does Burlett Painting, LLC communicate during projects?
Communication receives consistent praise. Reviews mention daily updates, with one customer describing "proactive and timely communication from scheduling to invoicing." Project managers check in throughout work, Terry ensures customer satisfaction along the way, and Richie personally follows up. One reviewer noted being "kept informed about the progress from day to day."
What makes Burlett Painting, LLC different from other painting contractors in the area?
Customers highlight the systematic approach and professional execution. Reviews mention the "thorough quote," the "impeccable professionalism," and "proactive and timely communication from scheduling to invoicing." Multiple customers note the crew's focus on task completion and their courteous, respectful behavior. The comprehensive preparation and attention to detail appear consistently across projects.
What happens if Burlett Painting, LLC misses something or touch-ups are needed?
The company handles corrections promptly according to customer experiences. One reviewer stated that when touch-ups were needed, "they came back and took care of them in a timely fashion with no questions asked." The attention to detail and willingness to make things right appears consistent across reviews.
Does Burlett Painting, LLC show up on time like customers mention?
Multiple customers mention punctuality, with reviews noting crews arrived "on time" consistently and projects stayed "on track." One reviewer described the team as dependable throughout the entire process. Terry coordinates scheduling, and customers report receiving confirmation about crew arrivals.
Does Burlett Painting, LLC provide helpful guidance on paint colors and finishes?
Terry receives praise for color consultation expertise. One customer appreciated being "helped picking the colors" for their historic home, resulting in a wonderful appearance. Reviews indicate Terry works with customers during the estimate phase and throughout projects to ensure color satisfaction and proper product selection.
Does Burlett Painting, LLC work on both small and large projects?
The company handles diverse project scales. Reviews document everything from single-room painting to "complete exterior transformations," full house interiors, commercial restaurant exteriors, and condominium buildings. One customer mentioned a "difficult and challenging" mountain home exterior with steep slopes that the crew "completed an outstanding job" on despite complexity.
How Burlett Painting, LLC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Burlett Painting, LLC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Burlett Painting, LLC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.