Triangle Painting & Siding
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Triangle Painting & Siding
About Triangle Painting & Siding
When Sharon needed her Winston-Salem home painted before moving in while coordinating with multiple vendors on a tight timeline, Triangle Painting & Siding accommodated the pressure. Josue not only managed the scheduling complexity but "was a great listener and responded to requests and questions with professionalism." Sharon specifically noted being "impressed with the time and effort they put in on the final trim detail." This level of adaptability and finishing precision defines how owner Eddie Riley runs his Apex operation, recognizing that behind every project deadline is a family's moving day or a business timeline that cannot slip.
That moving-day project represents typical Triangle execution. Owner Eddie Riley and project coordinators like Victor have built their over 200 five-star Google reviews through consistent practices. Morning confirmations before arrivals, color consultations with dedicated specialists, addressing discovered wood rot or trim issues during prep without scheduling delays. From their facility on Self Storage Road in Apex, they handle everything from single-room refreshes to complete James Hardie siding installations. Customers repeatedly mention Victor answering all questions, the supervisor team "keeping us informed, working with our schedule and inspecting the project along the way," and crews that "always showed up on time and were pleasant."
Triangle operates primarily through word-of-mouth referrals and competitive pricing. Customers mention saving "several hundred dollars compared to another local company" while receiving the "online quote approval and payment process" that makes decisions straightforward. The 4.9-star average across over 200 Google reviews reflects something more than technical painting skill. It captures a contractor who maintains constant communication through project managers, delivers the "2-year workmanship guarantee" backed by fully licensed and insured status, and consistently provides the kind of reliability that turns first-time customers into repeat clients who return for both painting and siding projects.
Updated: 11-08-2025
Q&A Based On What Customers Are Saying About Triangle Painting & Siding
Q: Why do customers mention Triangle Painting & Siding crews going beyond the basic scope?
Reviews consistently note unexpected extras. One customer describes how the crew "kept the area clean and even trimmed a bush to get the corner of the house." Another mentions painters who "opened the windows themselves from outside" during COVID precautions rather than entering the home. These small courtesies, combined with daily cleanup before leaving, show attention to customer property that extends past the contracted painting work.
-Review Snippet Sources: Google Reviews, Endorsal
Q: How does Triangle Painting & Siding handle the color selection process?
The company provides dedicated color consultation services. Reviews mention "paint color consultant was very helpful to make sure we pick the right color choice for the style and to meet our vision." Customers appreciate the guidance in selecting colors that match both their aesthetic preferences and the architectural style of their homes, rather than being left to make these decisions alone.
-Review Snippet Sources: Google Reviews
Q: Does Triangle Painting & Siding use in-house crews or subcontractors?
Reviews consistently mention the same project managers and coordinators by name (Victor, Warren, Josue, Charlotte), suggesting in-house teams rather than rotating subcontractors. The company emphasizes painting in-house, which they claim allows "10% to 30% discount from most siding companies" while maintaining quality control. This crew consistency appears in reviews praising specific team members repeatedly.
-Review Snippet Sources: Google Reviews, Website, BBB
Q: What makes Triangle Painting & Siding's pricing competitive according to customers?
Multiple customers note significant cost savings. One review states being "really impressed with their competitive rates, which saved me several hundred dollars compared to another local company." The company's business model of handling both painting and siding in-house, combined with their "online quote approval and payment process," appears to reduce overhead while maintaining transparent pricing structures.
-Review Snippet Sources: Google Reviews, Website
Q: How does Triangle Painting & Siding communicate during projects?
Project coordination receives frequent praise. Reviews mention the "supervisor team did an amazing job keeping us informed, working with our schedule and inspecting the project along the way." Charlotte is specifically noted for "keeping us informed" throughout projects. Victor is mentioned for answering questions thoroughly. This multi-touchpoint communication system ensures customers stay updated from estimate through completion.
-Review Snippet Sources: Google Reviews, Facebook
Q: Does Triangle Painting & Siding handle both painting and James Hardie siding work?
Yes, and they're James Hardie certified installers. Reviews specifically mention exterior painting combined with siding repairs, and the company's website emphasizes their James Hardie Elite Preferred contractor status. One BBB reviewer calls them "certified installers of James Hardie siding, which, in my opinion, is the best home siding on the market." This dual capability allows coordinated exterior renovation projects.
-Review Snippet Sources: BBB, Website, Google Reviews
Q: What happened with the lower-rated BBB reviews at Triangle Painting & Siding?
The BBB shows a 2.67 average from 3 reviews, contrasting sharply with 200+ Google reviews at 4.9 stars. The negative BBB review involves a paint specification dispute where the estimate didn't clearly state which paint grade would be used, leading to an unexpected cost increase. This appears to be an isolated communication breakdown from earlier operations, as recent Google reviews consistently praise transparency and clear estimates.
-Review Snippet Sources: BBB, Google Reviews
Q: How does Triangle Painting & Siding's 2-year warranty work?
The company provides a 2-year limited workmanship warranty covering peeling, blistering, or chipping resulting from improper surface preparation or application. The warranty excludes moisture intrusion, environmental staining, horizontal surfaces like decks, and defective products (covered separately by manufacturer warranties). Customers must retain original contracts and provide property access for evaluation and repair.
-Review Snippet Sources: Website Warranty Page
Updated: 11-08-2025