CertaPro Painters of Albuquerque, NM
Updated: 10-16-2025
About CertaPro Painters of Albuquerque, NM
Michael Weishaupt and project coordinator Johan Tuggay have built a business with well over 150 five-star Google reviews through consistent execution and attention to homeowner concerns. Michael responding to estimate requests within hours and providing detailed written proposals the same day, Johan overseeing project starts and maintaining daily communication throughout, painters like Carlos, Windry, Eddy, Horacio, and Dwayne showing up on time and texting progress updates with photos. Reviews mention crews covering everything in multiple layers of protective plastic, power washing and sanding surfaces before any paint touches them, and cleanup so thorough homes look cleaner than before work started.
When elderly homeowners Tricia and her spouse felt skeptical about having workers in their home, Mike took time explaining the work without pressure, showing pictures of similar projects, addressing every concern until they felt comfortable. The crew (Johun, Windry, and Eddy) completed the extensive repairs and painting quickly, transforming their house from a source of stress into something beautiful. The experience was surprisingly pleasant for clients who had dreaded the process. When contractor project manager Mike Slaven (40 years in commercial construction) needed coordination between his flooring team and painters, CertaPro painted new baseboards before installation, demonstrating the flexibility and teamwork he values after decades working with subcontractors.
Projects range from single room renovations requiring a third coat to get coverage perfect to 2-story, 3000 square foot homes completed in three days on sloped terrain. The Corrales Community Library hired them to re-stain their portico while remaining open to the public, work completed without disturbing visitors while maintaining unfailing politeness. California Closets uses them as a repeat vendor for commercial projects. Customers mention Gustavo's thorough cleanup, Carlos taking time to get color changes exactly right, Horacio's efficiency finishing scheduled two-day jobs in one day, and Adam painting most of a house twice to satisfy a detail-oriented spouse without complaint. Mike Weishaupt and his team, fully insured and offering warranty coverage, operate from their office at Riverside Plaza in Albuquerque while covering the greater Albuquerque metro area, Rio Rancho, Santa Fe, and surrounding communities.
Updated: 10-16-2025
Q&A Based On What Customers Are Saying About CertaPro Painters of Albuquerque, NM
Q: Does CertaPro Painters of Albuquerque, NM show up on time?
Multiple customers confirm consistent punctuality from CertaPro Painters of Albuquerque, NM. Carlos arrived "right on the dot" for Nan Stewart's room renovation. The Santa Fe client noted their painter showed up half an hour early for a 7:30 AM start. Susan Wildernessrider emphasized painters were on time, reviewed the job, made color suggestions, then worked many long hours. Gloria Hill mentioned they "arrived on time, were cordial and efficient." Even commercial clients like the Corrales Community Library noted work was completed quickly while staying on schedule and never disturbing library operations. The three-person team that painted Willard Wadt's 3000 square foot two-story home handled the tricky sloped terrain in exactly three days as promised. Johan coordinates scheduling as production associate, ensuring crews arrive when expected and maintain momentum throughout projects.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Albuquerque, NM handle pricing?
Customers consistently describe CertaPro Painters of Albuquerque, NM's pricing as reasonable and fair. Gloria Hill took advantage of a fall discount and found prices "very reasonable." Multiple reviews use the term "reasonable price" (9 reviews) or "great price" (4 reviews). Joel H. received three estimates from reputable Albuquerque companies and chose CertaPro for Mike's thoroughness and "affordability for the scope of work." When Nan Stewart's paint choice required an unexpected third coat and additional materials, the extra cost was "very reasonable" rather than exploitative. David Stewart noted the company didn't require a down payment, waiting until the job was complete and the customer satisfied before requesting payment, though they do accept checks and credit cards (with a 3.5% processing fee). Mike Slaven, a 40-year commercial contractor project manager, specifically valued the "competitive pricing" alongside timely communication.
-Review Snippet Sources: Google Reviews, Yelp
Q: How does CertaPro Painters of Albuquerque, NM communicate during projects?
Lisa Everson described communication from CertaPro Painters of Albuquerque, NM as seamless, with updates "several times each day of progress, issues, and plans." The hellobtche btche family (repeat customers) emphasized being "kept updated on the progress throughout the project." Geoff Bokan noted workers "always kept us informed of progress and any issues." Carlos communicated frequently with Nan Stewart throughout her renovation, showing exactly why a third coat was necessary. When the Santa Fe client's painter predicted finishing by noon after a 7:30 AM start, that precision allowed stress-free day planning. Johan maintains presence as project leader, available for questions during work. Velta Daigneault specifically mentioned they were "timely in communication." The pattern across reviews shows daily check-ins, photo updates, and immediate transparency when unexpected issues arise.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Albuquerque, NM use subcontractors or their own crews?
CertaPro Painters of Albuquerque, NM uses both employed crews and subcontractors. The August 2025 review from adam young (1 star) reveals a subcontractor arrangement with a 48-52% split, with subs receiving 52% for labor and materials. He described frustrations with coordination, wrong paint colors, incorrect job information, and drives to Santa Fe for customers who weren't ready. However, most customer-facing reviews mention consistent crew members by name: Carlos, Bryan, Chris, Wendry, Eddie, Horacio, Gustavo, and Dwayne. Eva Wilcox specifically praised Wendry and Eddie working well together and requested them for future projects. Anna Praamsma noted Johan as communicator and Wendry as meticulous throughout. While the Houzz profile states "we only use our own employees, no subcontractors," the 2025 subcontractor review contradicts this, suggesting the business model includes both arrangements.
-Review Snippet Sources: Google Reviews
Q: What happens if something goes wrong with CertaPro Painters of Albuquerque, NM?
CertaPro Painters of Albuquerque, NM demonstrates accountability when issues arise. DELVIN ARMIJO had "a couple of repairs I felt needed to be corrected" after deck refinishing completion. The crew "were happy to come back and finish the job correctly" without complaint. When David Stewart's wife (described as detail-oriented) inspected daily and gave criticisms, Adam addressed concerns without complaint, ultimately painting most of the house twice. When she thought the color was off, the production coordinator came out "almost immediately" and proved it was the exact chosen color. The company didn't require a down payment, waiting until job completion and customer satisfaction before requesting payment. Willard Wadt noted they fixed a gutter "quickly and beyond the scope" of the original project. Valerie Gallegos praised their ability to "effectively manage unforeseen issues without compromising quality," adjusting schedules to meet needs while delivering outstanding results.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Albuquerque, NM handle special requests or challenging situations?
When Mary Cole's Pueblo style home needed decorative wood, vigas, pillars, and trim painted, the painter showed her a test section first. It wasn't what she expected, so he discussed other options, went back to the paint store for different stain and color, then completed work quickly to her satisfaction. Elderly clients Tricia and her spouse felt skeptical about workers in their home, but Mike spent time explaining work, showing pictures, never pressuring them until they felt comfortable. The Corrales Community Library needed portico re-staining while remaining open to the public, work completed without disturbing anyone while maintaining politeness. Terry Corbet had storm damage concerns and questions about stucco repair approaches. Sales and project management "patiently addressed concerns, provided references" to check, then fit him into a tight year-end schedule, completing work quickly while going "above and beyond the work originally contemplated" with no cost increase.
-Review Snippet Sources: Google Reviews, Facebook
Q: What do customers say about their cleanup practices?
Customers consistently praise cleanup thoroughness. Gustavo "cleaned up completely when work was done" according to Geoff Bokan. Dean Hanson called cleanup "amazing." Wendry and Eddie were "careful with the paint not to drip in unwanted areas and would clean up daily" while painting Eva Wilcox's large house section in four days. J Wi noted they "cleaned up and the price was fair." Velta Daigneault mentioned they "cleaned up after" finishing. Anna Praamsma detailed how crews "diligently covered and protected all our carpeting and flooring, prepped all the trim and edges." Dino G said crews "covered everything in plastic" and worked carefully throughout. Kim Bloemker noted they "put things back when done." David Stewart wished he could post before/after pictures, noting stucco isn't easy to paint but his home looked excellent. The pattern shows daily cleanup during projects plus thorough final walkthrough cleanup.
-Review Snippet Sources: Google Reviews
Q: What makes their customer service stand out?
The customer service distinction comes through respectful treatment and genuine care about client experience. Gloria Hill said they were "respectful of my home and me." Tricia Van Lyssel and her spouse felt Mike was "such a comfort to talk to," taking time explaining work, showing pictures, never pressuring. Eva Wilcox and her husband appreciated crews being "respectful of us, our time, and our home." Anna Praamsma noted they were "respectful of our time, space, and schedule." Eliza TP contrasted them with "surprisingly unprofessional" competitors, appreciating their punctuality and reliability that allowed stress-free day planning. Commercial contractor Mike Slaven (40 years experience) valued the "timely communication" after dealing with many subcontractors over decades. Diana Dutchman called them "courteous and professional." Carlos took his time getting Diana's color change "exactly right." The franchise system provides structure, but individual crew member care creates the memorable experiences customers describe.
-Review Snippet Sources: Google Reviews