Paint Plus Home Remodeling
About Paint Plus Home Remodeling
When M H posted a scathing one-star review about botched bathroom tiles that "make so much noise," owner Jhon personally responded with his direct phone number, asking to "take care of this situation." This immediate, personal response to criticism reveals how Paint Plus Home Remodeling operates: not as a faceless contractor hiding behind corporate policies, but as a family business where Jhon treats each project failure as a personal emergency requiring his direct intervention.
The numbers paint one picture: over 100 Google reviews averaging 4.9 stars, serving Morris County since before 2005, holding an active New Jersey contractor license (#13VH08807700). But dive into the reviews and something unexpected emerges. Customers don't just hire Paint Plus once; they become evangelists. Jessica K from Morristown gushes about her transformed boring room, Sophie K from Chatham calls her kitchen remodel stunning, while Lauren Mesagno casually mentions using them "for all our projects in real estate." These aren't transactional relationships. They're ongoing partnerships where Bruno Silva feels comfortable enough to admit his DIY inadequacy and three separate customers mention the crew getting along with their dogs.
What Paint Plus doesn't advertise but consistently delivers: crews who shield customers' vehicles without being asked, teams working until 10 PM to meet move-in deadlines, Jhon personally helping choose paint colors and explaining wainscoting options. From their unmarked base in Wharton (though the website confusingly lists Randolph), they've built something that feels less like hiring a contractor and more like having skilled neighbors who happen to own professional equipment. The kind who remember your oversized sink needs custom cabinetry, who transform 1959 garage doors into restoration pieces, who make your kitchen usable during the renovation because they understand life doesn't pause for home improvement.
Updated: 10-01-2025
Q&A Based On What Customers Are Saying About Paint Plus Home Remodeling
Q: Do they actually complete projects on schedule?
"Given an estimate for four days and crew got it done in three" represents the typical Paint Plus timeline experience. Multiple reviewers emphasize this ahead-of-schedule pattern, with Katie Matias noting they even worked "over the Fourth of July holiday" to maintain deadlines. The consistency suggests systematic overestimation rather than lucky breaks.
-Review Snippet Sources: Google Reviews
Q: What happens when something goes wrong?
The company shows two faces here. When M H complained about noisy bathroom tiles, owner Jhon immediately provided his personal number. When Nichole O'Shea's kitchen floor cracked due to improper leveling, the response was less impressive (blame-shifting to manufacturers, requiring customers to buy replacement pieces). This inconsistency in problem resolution appears to be their primary weakness.
-Review Snippet Sources: Google Reviews
Q: Are the crews actually skilled or just enthusiastic?
Sharon Hughes, self-described as "very fussy with high standards regarding carpentry work," said they "exceeded expectations." J Christian wished they could give "10 stars" for kitchen island refinishing. The technical competence shows in details: seamless cabinet painting that makes them look factory-new, custom modifications for oversized sinks, successful restoration of weathered cedar shingles.
-Review Snippet Sources: Google Reviews
Q: Why do so many reviews mention cleanliness?
"Clean and spotless after they finished" isn't typically what excites homeowners enough to write reviews, yet it appears repeatedly. Deborah Wang specifically notes everything was "put back exactly where it started," while multiple reviewers emphasize the crew's careful protection of belongings. This suggests Paint Plus has identified cleanliness anxiety as a major customer pain point and systematically addresses it.
-Review Snippet Sources: Google Reviews
Q: How do they handle color selection and design decisions?
Lindsey Schedler describes Jhon taking "time to help us decide on everything from wall and kitchen cabinet paint colors to wainscoting," staying "constantly in touch" during work. This consultative approach appears standard rather than exceptional, with multiple mentions of color selection assistance and design guidance included without additional charges.
-Review Snippet Sources: Google Reviews
Updated: 10-01-2025