Desert Winds Painting

Q&A Based On What Customers Are Saying About Desert Winds Painting

Q: Does Desert Winds Painting actually honor their estimates even when projects go over?

Multiple customers confirm Desert Winds Painting maintains quoted prices despite projects requiring more resources. Elise Bayles noted that when painting her extremely tall kitchen walls took several days longer and required significantly more paint and primer than expected, the final bill matched the original estimate exactly. The company demonstrates this commitment across project types from small door painting to complete house exteriors, with customers consistently mentioning fair pricing and no surprise charges despite discovered issues requiring additional work.

-Review Snippet Sources: Google Reviews

Q: How does Desert Winds Painting handle communication across their multi-city service area?

Project coordinator Micah serves as primary contact, with customers describing him as attentive, conscientious, and an excellent communicator with a calm voice. Teresa Gaebler drove from Cahone, Colorado specifically because the company actually returns phone calls. Crews send daily text confirmations before arrivals and provide progress updates. Rebecca Parnell appreciated that painters communicated every day about arrival and departure times since she didn't live on-site. This communication extends across Albuquerque, Farmington, and Durango territories.

-Review Snippet Sources: Google Reviews, Facebook

Q: Who are the actual painters working on Desert Winds Painting projects?

Customers mention several crew members by name. Chelston leads crews and delivers high-quality work quickly. Curtis handled exterior projects efficiently. Edwin painted trim, shutters, and doors with finishing detail. Ernie and Everett worked as a team on power washing, scraping, sanding, and painting, with Everett noted for siding repair. Val and Amanda spent three long days on a front door project, consulting with customers every few hours. John took extra time caulking and filling holes on tall kitchen walls.

-Review Snippet Sources: Google Reviews

Q: What kind of preparation work does Desert Winds Painting do before painting?

Customers consistently praise preparation thoroughness. Colleen Anderson noted crews took their time masking and covering areas not needing paint. Multiple reviews mention power washing before painting. Rick Stockwell observed crews did an amazing prep and masking job with no overspray on anything. Painters use multiple layers of floor protection and wear shoe covers to protect customer spaces. They scrape, sand, and repair as needed, with Everett performing siding repair so effectively that once painted, damage was completely undetectable.

-Review Snippet Sources: Google Reviews

Q: How does Desert Winds Painting handle problems discovered during projects?

Anneke Jens experienced project manager turnover and scheduling challenges with the original painter, but Chris stepped in personally to ensure work stayed on track and checked in often to confirm satisfaction. When Teresa Gaebler showed Micah areas needing repair, he scheduled the project to start right away. Brent Stock mentioned they went above and beyond by repairing a broken window pane during exterior painting. The approach appears to be addressing issues as they arise rather than delaying or adding extra charges.

-Review Snippet Sources: Google Reviews

Q: Does Desert Winds Painting work on both small and large projects?

Timothy Blomquist specifically praised their willingness to handle small jobs with the same enthusiasm as large projects, noting they painted his garden shed to match house color with high professionalism. Jen Drake hired them for just a front door, with Val and Amanda working three long days on that single element. On the larger end, customers mention complete three-story house exteriors, entire interior repaints of homes with many rooms, and commercial projects. The company explicitly markets that no job is too big or small.

-Review Snippet Sources: Google Reviews, Facebook

Q: What's the track record on project timelines?

Most customers report projects finishing on schedule or ahead. Brandon Pino, Haleigh Miller, and Andrea Fear specifically mentioned work completing ahead of estimated timeline. Mary Felty had exterior painted starting Monday and finishing by Thursday as promised. However, the company has had scheduling challenges. David Delgado experienced complete communication breakdown after approval, receiving no callbacks for a week. Christine Boehringer endured months of polite excuses for a small repair that never materialized until after leaving a negative review.

-Review Snippet Sources: Google Reviews

Q: How does pricing compare to other contractors?

Multiple customers describe pricing as reasonably priced and fair. Brent Stock found them very reasonable for service provided. Katie Harris and Kandy LeMoine both received fair prices. Timothy Blomquist noted competitive price for high professionalism. The company markets fair, standardized pricing without hidden fees. Average costs mentioned on Thumbtack are $3,500 to $8,500 for full exterior repaints, $4,500 to $9,500 for full interior repaints, and $3,500 to $7,500 for kitchen cabinet refinishing, though actual costs vary by project scope and complexity.

-Review Snippet Sources: Google Reviews, Facebook, Thumbtack