Busby Finishes
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Busby Finishes
About Busby Finishes
Since 2010, Richard and Cari Ann Busby have operated Busby Finishes as a family-owned painting company serving Rio Rancho, Albuquerque, Santa Fe, and surrounding Northern New Mexico communities. The company specializes in interior and exterior painting, with particular expertise in faux finishes, Venetian plaster matching, cabinet refinishing, furniture restoration, and epoxy floor coatings.
Owner Richard Busby personally handles estimates and maintains on-site presence throughout projects. The fully bonded and insured team works with premium materials from Benjamin Moore, Sherwin Williams, and Dunn Edwards. The company offers a two-year warranty on painting work when recommended materials are used, and a unique five-year warranty on cabinet refinishing.
Based in Rio Rancho, Busby Finishes serves Corrales, Placitas, White Rock, and Los Alamos. The company maintains an A+ rating with the Better Business Bureau (accredited since 2020, zero complaints) and offers free estimates, multiple payment options including 0% financing, and discounts for military, veterans, and seniors.
Updated: 01-13-2026
Q&A Based On What Customers Are Saying About Busby Finishes
Q: How does Busby Finishes pricing compare to other painting companies in the area?
Multiple customers who obtained several quotes before hiring report Busby Finishes delivered exceptional value. One homeowner who compared four companies stated Richard's was "the best priced for the amount of work he and his crew did" and worried it might be "too good to be true but it wasn't at all." Another customer described them as "very reasonably priced" while still delivering professional results. The company also offers 0% financing for 12 months and various discounts.
-Review Snippet Sources: Angi, Google Reviews, Networx
Q: Does owner Richard Busby stay involved throughout Busby Finishes projects?
Richard's hands-on approach appears consistently throughout customer feedback. He personally conducts estimates and maintains presence on job sites. One customer noted "Richard went above and beyond our expectations" during their exterior project. Another mentioned Richard is "a super nice guy" who "answered my questions thoroughly." Multiple reviews specifically name Richard when praising the work quality, indicating his direct involvement rather than delegating to unsupervised crews.
-Review Snippet Sources: Networx, Google Reviews, Angi
Q: How thorough is cleanup after Busby Finishes completes a painting project?
Customers consistently praise the crew's attention to cleanliness during and after projects. One interior painting customer noted they "kept everything very clean" throughout the job. An exterior stucco customer appreciated the "great clean up" and called the crew "courteous and helpful." Reviews mention the team covers floors, furniture, and windows carefully, returning everything to its original state. One customer stated their 20-year-old home "looks better than when it was new" after the project.
-Review Snippet Sources: Google Reviews
Q: Does Busby Finishes complete projects on schedule and meet deadlines?
Timeliness appears as a consistent strength in customer feedback. One customer reported Busby Finishes "completed the job before the promised start date" with "no bickering just a perfect job." Another noted "they were able to get to my project quickly and completed the work within the given timeline." A Thumbtack reviewer emphasized they "stuck to the quote, and didn't skip steps." The company's scheduling reliability helps customers planning home sales or moves meet their deadlines.
-Review Snippet Sources: Google Reviews, Thumbtack
Q: How does Busby Finishes handle stucco repairs common in New Mexico homes?
The company combines painting with stucco repair expertise, particularly valuable for aging Southwestern homes. One customer noted they "even corrected and touched up parts of the walls and window frames that needed stucco repairs" beyond the original painting scope. Another with ivy damage received "stucco repair after removing ivy and paint, a perfect match to the rest of" their home. The team addresses damage, patches affected areas, and matches existing textures before applying paint.
-Review Snippet Sources: Networx, Google Reviews
Q: What do customers say about Busby Finishes crew professionalism?
Professionalism emerges as one of the most frequently mentioned qualities. Customers describe the crew as "super professional" with "friendly service." One reviewer stated they were "extremely professional, reliable, and talented" while another noted the "professionalism and attention to detail was top notch." A homeowner shared that "friends and family asking who painted our house" after seeing the results. The crew's respectful demeanor and quality workmanship generate word-of-mouth referrals.
-Review Snippet Sources: Google Reviews, Angi
Q: How did Busby Finishes respond to the one negative review about peeling paint?
The single one-star review involved a customer reporting paint peeling after two years. Owner Cari responded professionally, acknowledging the concern and offering to "come out and see the areas" to assess the situation. The response avoided defensiveness and focused on resolution. This approach aligns with the company's stated policy that customers receive attention until "completely satisfied with the work." The isolated complaint contrasts with dozens of positive experiences across multiple platforms.
-Review Snippet Sources: Google Reviews
Updated: 01-13-2026