Question 1

Q: How does Busby Finishes pricing compare to other painting companies in the area?

Accepted Answer

Multiple customers who obtained several quotes before hiring report Busby Finishes delivered exceptional value. One homeowner who compared four companies stated Richard's was "the best priced for the amount of work he and his crew did" and worried it might be "too good to be true but it wasn't at all." Another customer described them as "very reasonably priced" while still delivering professional results. The company also offers 0% financing for 12 months and various discounts.

Question 2

Q: Does owner Richard Busby stay involved throughout Busby Finishes projects?

Accepted Answer

Richard's hands-on approach appears consistently throughout customer feedback. He personally conducts estimates and maintains presence on job sites. One customer noted "Richard went above and beyond our expectations" during their exterior project. Another mentioned Richard is "a super nice guy" who "answered my questions thoroughly." Multiple reviews specifically name Richard when praising the work quality, indicating his direct involvement rather than delegating to unsupervised crews.

Question 3

Q: How thorough is cleanup after Busby Finishes completes a painting project?

Accepted Answer

Customers consistently praise the crew's attention to cleanliness during and after projects. One interior painting customer noted they "kept everything very clean" throughout the job. An exterior stucco customer appreciated the "great clean up" and called the crew "courteous and helpful." Reviews mention the team covers floors, furniture, and windows carefully, returning everything to its original state. One customer stated their 20-year-old home "looks better than when it was new" after the project.

Question 4

Q: Does Busby Finishes complete projects on schedule and meet deadlines?

Accepted Answer

Timeliness appears as a consistent strength in customer feedback. One customer reported Busby Finishes "completed the job before the promised start date" with "no bickering just a perfect job." Another noted "they were able to get to my project quickly and completed the work within the given timeline." A Thumbtack reviewer emphasized they "stuck to the quote, and didn't skip steps." The company's scheduling reliability helps customers planning home sales or moves meet their deadlines.

Question 5

Q: How does Busby Finishes handle stucco repairs common in New Mexico homes?

Accepted Answer

The company combines painting with stucco repair expertise, particularly valuable for aging Southwestern homes. One customer noted they "even corrected and touched up parts of the walls and window frames that needed stucco repairs" beyond the original painting scope. Another with ivy damage received "stucco repair after removing ivy and paint, a perfect match to the rest of" their home. The team addresses damage, patches affected areas, and matches existing textures before applying paint.

Question 6

Q: What do customers say about Busby Finishes crew professionalism?

Accepted Answer

Professionalism emerges as one of the most frequently mentioned qualities. Customers describe the crew as "super professional" with "friendly service." One reviewer stated they were "extremely professional, reliable, and talented" while another noted the "professionalism and attention to detail was top notch." A homeowner shared that "friends and family asking who painted our house" after seeing the results. The crew's respectful demeanor and quality workmanship generate word-of-mouth referrals.

Question 7

Q: How did Busby Finishes respond to the one negative review about peeling paint?

Accepted Answer

The single one-star review involved a customer reporting paint peeling after two years. Owner Cari responded professionally, acknowledging the concern and offering to "come out and see the areas" to assess the situation. The response avoided defensiveness and focused on resolution. This approach aligns with the company's stated policy that customers receive attention until "completely satisfied with the work." The isolated complaint contrasts with dozens of positive experiences across multiple platforms.

Question 8

How Busby Finishes Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Busby Finishes performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Busby Finishes’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Busby Finishes

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About Busby Finishes

Q&A Based On What Customers Are Saying About Busby Finishes