Chooz Score Insights
Once You Use Them, You Don't Switch
Crews like Rich, Jerry, and Alex get called out by name across dozens of reviews, and customers keep coming back for more. High marks on the Chooz Score's customer retention indicators: multiple reviewers mention returning for 2nd, 3rd, and even 4th projects over several years:
- Judy Fanning has hired them three times for painting and says she looks forward to using them for all future projects
- Claire Noto has had Todd and his crew handle several jobs over the years, and Joseph Frisina describes them as exceeding expectations on his second project
- Peter Grupe, Michele Maratea, and Lisa McQuilkin all describe years-long relationships with the company
"This is the third time I have hired South Bay Painting and Power Washing for painting services. Each time I have been so happy and fully satisfied with the final results." - Judy F., Google Review
Find out more about how we South Bay Painting and Power Washing LLC
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Additional Questions Answered
What happens when previous contractors leave a job unfinished or poorly done and a homeowner needs rescue work?
Todd and the crew step in as damage-control specialists. One customer called after a nightmare contractor left the home worse than before, and the South Bay team provided a same-day quote, corrected every flaw, and communicated through the entire process. Customers in similar situations say the repair work was indistinguishable from a fresh project, with clean quality work that restored their confidence in professional painters.
How does the company approach meticulous surface preparation that results in finishes customers call flawless?
The Surgical Prep method begins with two full days of prep before any paint is applied on a typical interior job. Jerry and Rich cover floors and furniture, caulk every joint, repair small drywall imperfections, and sand surfaces smooth. Customers such as the homeowner who dreaded post-project cleanup reported that there was no dust left behind and that the finished rooms looked immaculate. That level of preparation is what separates a paint job that lasts from one that peels in a season.
What should a homeowner expect when scheduling a power washing job for the first time?
Todd walks the property before starting, explains which surfaces get high-pressure treatment and which get a gentler soft wash, and flags areas that need extra care, like a koi pond or delicate plantings. Customers note that he pointed out small issues and fixed them on the spot at no extra charge. One customer appreciated that Todd told them the driveway was too new for a surface cleaner and used manual power washing to avoid swirl marks. The honest assessment and extra care are what drive most of the repeat bookings.
How does South Bay handle interior painting in occupied homes where families need to keep living in the space?
Jerry and Rich work room by room, protecting every surface before they start and restoring everything at the end of each day. One family left for vacation while the crew finished the remaining rooms and returned to find the house painted, vacuumed, dusted, and put back together with nothing out of place. Extra touches like moving furniture back into position and handling small repairs such as wainscoting divots are built into the process rather than treated as add-ons.
What sets South Bay apart from competitors when a project is on a tight deadline?
Speed does not come at the cost of quality. One customer needed an entire house painted within a single week, and the team completed the project on schedule with results the homeowner called awesome. Another customer reached out on a Sunday afternoon and had a quote in hand Monday morning, with the power washing done days later. Todd prioritizes responsive communication, often returning calls and texts within minutes, which customers describe as extremely informative and reliable.
How do repeat customers describe the experience of working with South Bay over multiple years and projects?
Long-term clients mention consistent quality across different service types, from power washing one year to interior painting the next. Several reviewers highlight that they have called Todd back three or more times without a single disappointment, citing his honesty about whether a job is even needed yet. One homeowner noted Todd advised them to wait a year or two before power washing because the home did not need it, a recommendation that built enough trust to earn a lifetime customer.
Is South Bay Painting and Power Washing LLC properly licensed and insured in New York?
The company holds Suffolk County Home Improvement License #HI-61927, classified under Painting and Power Washing, with an active status and an expiration date of April 1, 2027. The business is registered as a Domestic Limited Liability Company with the New York Department of State under DOS ID 5403246, filed August 31, 2018, with an active entity status. Todd Rumfola is listed as the registered agent at the 189 Marilynn St, East Islip, NY 11730 address. The company states it carries full insurance coverage.
-Verification Sources: Suffolk County DCA, NY Department of State
How South Bay Painting and Power Washing LLC Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how South Bay Painting and Power Washing LLC performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects South Bay Painting and Power Washing LLC’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.
