CertaPro Painters of Syracuse, NY
About CertaPro Painters of Syracuse, NY
Owner Tom Cooney founded CertaPro Painters of Syracuse in 2012, operating from Kirkville to serve Central New York homeowners and businesses. Production manager Lorne Cohen coordinates scheduling and conducts final walkthroughs, while sales manager Alex handles estimates and color consultations. Crew leaders Javier Rodriguez and Jack oversee most exterior projects, with painters Chris and Ashleigh managing interior work requiring precision cutting and detail finishing.
The company specializes in exterior and interior residential painting, with particular expertise in deck and porch staining, cabinet refinishing, drywall repair, and vinyl siding restoration. Projects range from single-room refreshes to complete whole-house transformations. Their commercial division handles offices, retail spaces, and multi-unit apartment complexes throughout the Syracuse metro area.
The fully insured team is EPA Lead-Safe Certified for renovation work on homes built before 1978. CertaPro offers a two-year limited warranty on most residential painting projects. They serve Syracuse, Baldwinsville, Liverpool, Clay, Cicero, Fayetteville, Manlius, Camillus, Fairmount, Jamesville, Elbridge, Minoa, and Salina.
Updated: 02-17-2026
Q&A Based On What Customers Are Saying About CertaPro Painters of Syracuse, NY
Q: Do CertaPro Painters of Syracuse crews handle extreme weather conditions during exterior projects?
Multiple reviews praise crews working through challenging Central New York summers. One customer noted Javier's team was "out in the extreme heat painting our house" while another mentioned the crew worked through "90 plus degrees" without complaint. Jack's crew demonstrated similar dedication, with customers appreciating their persistence through temperature swings and humidity that affect paint application timing.
-Review Snippet Sources: Google Reviews
Q: How do CertaPro Painters of Syracuse crew leaders like Javier Rodriguez approach exterior painting projects?
Javier Rodriguez receives consistent praise across dozens of reviews. Customers describe him as "hardworking, professional, and friendly" with one noting his team was "very respectful and hard working." Another homeowner mentioned Javier "took such great care" of their property. His attention to preparation work and final details appears throughout customer feedback, with multiple families specifically requesting his crew for repeat projects.
-Review Snippet Sources: Google Reviews
Q: What do customers say about CertaPro Painters of Syracuse communication throughout projects?
Reviews consistently highlight production manager Lorne Cohen's communication style. One customer stated Lorne "answered texts and phone calls promptly" and "conducted the final walk-through to ensure everything was perfect." Sales manager Alex receives similar praise for keeping customers "informed about the schedule" and working closely with homeowners on color selection, even when changes occur multiple times before work begins.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Syracuse clean up properly after completing work?
Cleanup receives frequent positive mentions in customer reviews. One homeowner noted the crew left their property "cleaner than when they started" while another described finding "no mess, no fuss" after an extensive exterior project. Crews consistently move furniture carefully, protect landscaping, and remove all debris. Several reviews specifically mention painters covering floors and fixtures during interior work.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Syracuse handle deck and porch staining projects?
Deck staining represents a significant portion of their work, with crew leader Jack frequently mentioned for these projects. One lakefront homeowner praised Jack's creativity when he "took the initiative to use stones from our shoreline to build up the last step" that was previously muddy. Customers describe 40-year-old porches looking "great" after restoration, with proper preparation including sanding, sealing, and weather-appropriate application timing.
-Review Snippet Sources: Google Reviews
Q: What happens when CertaPro Painters of Syracuse encounters unexpected issues during a project?
Reviews show mixed experiences with problem resolution. One customer with metallic paint concerns noted issues were "addressed and it looks excellent" after follow-up work. However, some reviews indicate inconsistency in how different crews handle challenges. When resolution occurs, customers appreciate the company returning to correct concerns. Production manager Lorne typically coordinates any necessary follow-up visits and touch-up work.
-Review Snippet Sources: Google Reviews
Q: Do CertaPro Painters of Syracuse estimates match final project costs?
Customers frequently mention estimate accuracy and transparency. One homeowner appreciated that despite "changing things so much" with color selection, the sales rep "at no point did make me feel like I was inconveniencing him." Written proposals detail scope and pricing, with several reviews noting final costs matched original quotes. Alex and other estimators provide itemized breakdowns during initial consultations.
-Review Snippet Sources: Google Reviews
Q: How do CertaPro Painters of Syracuse crews treat customer homes and property?
Respect for property appears throughout customer feedback. One reviewer noted the crew was "very careful not to disturb anything" while working inside their home. Another mentioned painters were "mindful of our pets" and worked around family routines. Crews consistently receive praise for covering furniture, protecting plants and landscaping, and treating homes "as if they were their own" according to multiple homeowners.
-Review Snippet Sources: Google Reviews
Updated: 02-17-2026