Question 1

Q: How quickly does CertaPro Painters of Middletown-Kingston respond to estimate requests?

Accepted Answer

Multiple customers highlight quick response times. One homeowner noted that "Dean was super quick to come over to look at the house and give an estimate." The owner-operated structure means Dean Brown personally handles many consultations, ensuring customers connect directly with decision-makers rather than waiting for callbacks from sales staff.

Question 2

Q: Does CertaPro Painters of Middletown-Kingston pay attention to protecting landscaping during exterior projects?

Accepted Answer

Reviews consistently mention property protection. One exterior painting customer reported that "our landscaping was handled with care" throughout the project. The crew places protective coverings around plants, bushes, and outdoor features before work begins, with daily cleanup ensuring yards remain undisturbed.

Question 3

Q: What do customers say about the quality of CertaPro Painters of Middletown-Kingston's finished work?

Accepted Answer

Customers describe transformative results. One homeowner called their interior project "a complete makeover" and said they were "so happy with how my house turned out." Reviews emphasize attention to detail from estimate through final walkthrough, with customers noting the crew addresses punch list items promptly.

Question 4

Q: Who are the team members customers mention at CertaPro Painters of Middletown-Kingston?

Accepted Answer

Reviews frequently name specific team members. Customers mention owners Dean and Marie Brown for their hands-on involvement, with one noting "Dean was awesome to deal with." Crew leader Jay receives praise for "attention to every detail" on job sites. Project Manager Jason Senor coordinates scheduling and communication throughout projects.

Question 5

Q: Does CertaPro Painters of Middletown-Kingston handle unexpected repairs during painting projects?

Accepted Answer

The company addresses issues discovered during prep work. One customer noted the crew "even helped us with a repair to make everything look complete." Rather than leaving problems for homeowners to address separately, the team incorporates necessary fixes into the project scope when they encounter rotted trim, damaged siding, or wall damage.

Question 6

Q: What happened with the negative ComplaintsBoard review about CertaPro Painters of Middletown-Kingston?

Accepted Answer

A 2020 complaint regarding subcontractor issues and incomplete work appeared on ComplaintsBoard. The listing notes the complaint was "investigated and resolved to the customer's satisfaction." This single documented complaint among dozens of positive reviews demonstrates the company addresses issues when they arise rather than ignoring customer concerns.

Question 7

Q: Why do customers say CertaPro Painters of Middletown-Kingston is reliable compared to other contractors?

Accepted Answer

Finding dependable contractors challenges many homeowners. One customer expressed relief at finding professionals you can trust, noting "when it's so hard to find credible services, it's a relief to find home improvement professionals who you can depend on." Reviews cite on-time arrivals, clear communication, and follow-through on promises as distinguishing factors.

Question 8

Q: Is CertaPro Painters of Middletown-Kingston a registered business entity in New York?

Accepted Answer

Yes. The company operates as CertaPro Painters of Orange County, a Domestic Limited Liability Company registered with the New York Department of State. The LLC was formed on February 8, 2013 with DOS ID 4285494 and maintains Active status. New York does not require a state-level painting contractor license. The company is registered to operate in Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, and Westchester Counties.

Question 9

How CertaPro Painters of Middletown-Kingston Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how CertaPro Painters of Middletown-Kingston performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects CertaPro Painters of Middletown-Kingston’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

CertaPro Painters of Middletown-Kingston

Chooz Score Insights

About CertaPro Painters of Middletown-Kingston

Q&A Based On What Customers Are Saying About CertaPro Painters of Middletown-Kingston