CertaPro Painters of Middletown-Kingston
About CertaPro Painters of Middletown-Kingston
When one homeowner needed their exterior painted before cold weather set in, Dean and Marie Brown made it happen. The customer later shared, "They were super responsive and helpful and managed to get our house exterior painted before it got too cold. We are getting so many compliments on our house." This responsiveness defines how the husband-and-wife team runs their painting operation.
Dean and Marie Brown have owned and operated the Middletown-Kingston franchise since 2013, building a fully licensed and insured painting company from their Montgomery, New York location. Project Manager Jason Senor coordinates scheduling while crew leaders like Jay oversee job sites. The team specializes in interior and exterior residential painting, cabinet refinishing, deck staining, drywall repair, popcorn ceiling removal, and power washing.
The company serves over 50 communities across Orange, Ulster, Sullivan, and Dutchess Counties, including Middletown, Kingston, New Paltz, Walden, and Port Jervis. CertaPro of Middletown-Kingston is EPA RRP Lead-Safe Certified for work on pre-1978 homes and offers warranty coverage on all workmanship
Updated: 02-19-2026
Q&A Based On What Customers Are Saying About CertaPro Painters of Middletown-Kingston
Q: How quickly does CertaPro Painters of Middletown-Kingston respond to estimate requests?
Multiple customers highlight quick response times. One homeowner noted that "Dean was super quick to come over to look at the house and give an estimate." The owner-operated structure means Dean Brown personally handles many consultations, ensuring customers connect directly with decision-makers rather than waiting for callbacks from sales staff.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Middletown-Kingston pay attention to protecting landscaping during exterior projects?
Reviews consistently mention property protection. One exterior painting customer reported that "our landscaping was handled with care" throughout the project. The crew places protective coverings around plants, bushes, and outdoor features before work begins, with daily cleanup ensuring yards remain undisturbed.
-Review Snippet Sources: Google Reviews
Q: What do customers say about the quality of CertaPro Painters of Middletown-Kingston's finished work?
Customers describe transformative results. One homeowner called their interior project "a complete makeover" and said they were "so happy with how my house turned out." Reviews emphasize attention to detail from estimate through final walkthrough, with customers noting the crew addresses punch list items promptly.
-Review Snippet Sources: Google Reviews
Q: Who are the team members customers mention at CertaPro Painters of Middletown-Kingston?
Reviews frequently name specific team members. Customers mention owners Dean and Marie Brown for their hands-on involvement, with one noting "Dean was awesome to deal with." Crew leader Jay receives praise for "attention to every detail" on job sites. Project Manager Jason Senor coordinates scheduling and communication throughout projects.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of Middletown-Kingston handle unexpected repairs during painting projects?
The company addresses issues discovered during prep work. One customer noted the crew "even helped us with a repair to make everything look complete." Rather than leaving problems for homeowners to address separately, the team incorporates necessary fixes into the project scope when they encounter rotted trim, damaged siding, or wall damage.
-Review Snippet Sources: Google Reviews
Q: How does CertaPro Painters of Middletown-Kingston handle seasonal scheduling pressures?
The team works to accommodate weather-dependent deadlines. When one customer needed exterior painting completed before winter, they reported Dean and Marie "managed to get our house exterior painted before it got too cold." The company schedules exterior work strategically during favorable weather windows and adjusts crews to meet deadline-sensitive projects.
-Review Snippet Sources: Google Reviews
Q: What happened with the negative ComplaintsBoard review about CertaPro Painters of Middletown-Kingston?
A 2020 complaint regarding subcontractor issues and incomplete work appeared on ComplaintsBoard. The listing notes the complaint was "investigated and resolved to the customer's satisfaction." This single documented complaint among dozens of positive reviews demonstrates the company addresses issues when they arise rather than ignoring customer concerns.
-Review Snippet Sources: Google Reviews, ComplaintsBoard
Q: Why do customers say CertaPro Painters of Middletown-Kingston is reliable compared to other contractors?
Finding dependable contractors challenges many homeowners. One customer expressed relief at finding professionals you can trust, noting "when it's so hard to find credible services, it's a relief to find home improvement professionals who you can depend on." Reviews cite on-time arrivals, clear communication, and follow-through on promises as distinguishing factors.
-Review Snippet Sources: Google Reviews
Updated: 02-19-2026