Chooz Score Insights
Once You Use Them, You Don't Switch
Customers like Lindsey Bergeron get called out by name in this company's reviews for a reason - she's on her third project with MGP Painting. That kind of loyalty runs throughout the review history. High marks on the Chooz Score's customer retention indicators: multiple reviewers describe returning for second, third, and even fourth projects over years of working with this team:
- Bob Spence describes his entire family as repeat customers of MGP Painting for many years, with projects spanning cabinet painting and interior work
- Sandi Turnipseed hired the company two years ago for deck staining and came back again, noting that Moises remembered her from the previous project
"This is my third time using MGP painting. I've trusted them with my home for not only paint, but patterned wallpaper as well! They did such a good job that I hired them to spray a specialized black matte paint in my new office and I absolutely love it." - Lindsey B., Google Review
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Additional Questions Answered
How does owner Moises Penafiel stay involved throughout a painting project?
Homeowners describe Moises visiting the job site on day one and returning at intervals to check progress. Robert Tarzian noted that Moises surveyed the project and explained what MGP could do before work began, while Helene Clemenza said he stayed in close contact during a complex multi-level interior. Clients say the personal oversight helps catch details early and keeps the project on schedule.
What do customers say about MGP Painting's cabinet refinishing results?
Several homeowners highlight cabinet work as a standout service. Anna Shender had dated honey-colored cabinets spray-painted white and called the result great, while Cindy Ferramosca said the outcome surpassed expectations. Savannah Lopez brought MGP back for interior cabinets, wainscoting, and crown molding after an earlier exterior job. Kitchen cabinet refinishing is one of the most frequently mentioned services across the review set.
How does MGP Painting handle deck and exterior staining projects?
Deck staining and exterior painting generate consistent praise. Sandi Turnipseed rehired the company two years after her first deck re-stain and noted the crew arrived on time both days. Chelsea Ward Petruso said they matched the original paint perfectly on her deck. Priya Subramanian praised the deck painting for keeping communication open through completion. Multiple reviews confirm power washing is bundled with deck prep at no extra charge.
What sets MGP Painting apart when it comes to pricing transparency and fair estimates?
Customers consistently call MGP's pricing fair and transparent. Robert Tarzian appreciated that the quote included both labor and materials, while other companies quoted labor only. Barbara McConnell credited the owner with suggestions on a townhouse project that saved her family over two thousand dollars. Clythie F. compared three quotes and found MGP the most cost-effective for the budget while still delivering work that increased the property's resale value.
How do MGP painting crews treat the homeowner's property during a project?
Cleanup and respect for the home are recurring themes. Andrea Roberts noted the crew took great care around her three cats, while Helene Clemenza described protective wrapping of TVs, fixtures, and furnishings before any sanding or painting began. Valerie Gruber said the team did not drop even a single speck of paint on newly refinished floors. Eric Dallendorfer added that the crew cleaned up as though they had never been there.
What experience does MGP Painting have with wallpaper installation and specialty finishes?
The company offers dedicated wallpaper installation and removal alongside Venetian plaster and specialty finishes. Andrea Roberts hired them for a tricky designer wallpaper niche around inset windows and described precision work with perfectly matched seams. Steven Goldberg praised Orlando for a meticulous wallpaper install in a small water closet. Lindsey Bergeron, on her third project with MGP, had them spray a specialized black matte paint and also install patterned wallpaper.
What repeat-customer and referral patterns show up in MGP Painting's reviews?
A notable share of reviewers identify as returning clients or referral recipients. Lindsey Bergeron was on her third project, Barbara Strauss had completed three large projects over five years, and Drippies Girl first used MGP five or six years prior and referred family members who also became repeat clients. Bob Spence described his entire family as repeat customers. This pattern of multi-project relationships points to sustained satisfaction beyond a single transaction.
Is MGP Painting, Inc. properly licensed and registered as a business entity in New York?
MGP Painting, Inc. holds a Rockland County Home Improvement Contractor License (CP-H-11984) covering painters, wallcovering, and powerwashing. The company is registered as a Domestic Business Corporation with the New York Department of State (DOS ID 4295369), with an active status and an initial filing date of September 13, 2012. The FAQ page on the company's website confirms licensing in Rockland, Westchester, and Orange Counties in New York and Bergen County in New Jersey, along with full liability and workers compensation insurance.
-Verification Sources: Rockland County License Board, NY Department of State Division of Corporations, mgppainting.com/faq