Question 1

Q: Why do so many Pier Painting Services customers mention coming back for a second or third project?

Accepted Answer

Multiple reviewers document ongoing relationships spanning years. Angela Wilens notes this is "the 2nd time we've used Pier Painting." Veronica Kurian describes herself as a "repeat customer for years" who recommends without reservation. David Lacher has returned for exterior painting, whole-home interior work, cabinet refinishing, and multiple handyman visits. Joseph Fleury, Matt Allyn, and Lara Silvas all describe coming back after strong initial experiences. The consistency driving repeat business traces directly to Johnny Acosta's involvement on every job.

Question 2

Q: How does Pier Painting Services handle projects that go beyond standard painting — like plaster repairs and water damage?

Accepted Answer

Pier Painting Services regularly handles structural repairs before paint ever touches a wall. Bob Jantzen describes a project involving "skim coating and patching the rough stucco plaster walls" across four rooms plus plaster ceiling replacement. Bianka McGovern hired them for wall and water damage repairs alongside painting. jodi smart had water-damaged exterior wood panels replaced. Mary Pat had ceiling water damage, drywall work, and chandelier installation all handled in a single visit. Customers note the team handles whatever the house needs.

Question 3

Q: Does Pier Painting Services show up on time and finish jobs on schedule?

Accepted Answer

Punctuality is among the most consistent themes across Pier Painting Services reviews. Theresa Zampaglione notes Johnny "arrives on time, goes over everything you want done, gives you a cost estimate, gives you a time estimate" — then finished three days ahead of schedule. Fred Mehlman confirms the crew showed up "on time every day" for the full exterior project. Michelle and Jon describe the team arriving on time and completing the job ahead of the initial estimate while delivering high-quality results throughout.

Question 4

Q: What do customers say about Pier Painting Services pricing compared to what they expected?

Accepted Answer

Pricing at Pier Painting Services draws consistent praise for fairness without cutting corners on quality. Jennifer Colby describes it as "not too cheap but not expensive either" — fair pricing by design. Jessica Meth confirms the price was "very fair" on a job that also included small add-on projects. James Freeman called the chimney leak repair "very reasonably priced." Matt Allyn notes he keeps returning because they "charge reasonable fees" — reinforcing the value across years of projects covering everything from minor repairs to full-house painting.

Question 5

Q: How does Pier Painting Services approach prep work and daily cleanup on interior painting jobs?

Accepted Answer

Surface preparation and end-of-day cleanup appear throughout Pier Painting Services reviews as standards rather than exceptions. Edward Pirraglia notes the crew "covered the interior with plastic and cleaned up properly after the job was completed." Nick Profita confirms "you would barely know they had been there by the time they left for the day." Richard Davidson praises the team for cleaning up "beautifully at the end of each day" throughout a multi-day trim and molding project.

Question 6

Q: What is Johnny Acosta's role at Pier Painting Services — does he actually show up to run the job?

Accepted Answer

Johnny Acosta is present at Pier Painting Services jobs from first meeting through completion. Rob Marinaro confirms he "came prepared in our first meeting with qualifications and was able to quickly identify the work needed" — with the team finishing ahead of the initial estimate. Jennifer Colby highlights not needing to take time off work to supervise because "if I asked him to do something, I could trust it would be done properly." Peter Chaitkin has referred friends and customers across Westchester for two decades based on that reliability.

Question 7

Q: How does Pier Painting Services handle touch-ups or issues that come up after a job wraps up?

Accepted Answer

Post-completion responsiveness is a recurring theme in Pier Painting Services reviews. Amanda Elias describes the team coming back "the next day to work on touchups perfecting everything." Deirdre O'Shea notes they were "happy to come back and do any touchups." MARILYN SHEARER confirms "if there was something I didn't like they fixed it." Michelle and Jon describe Johnny arriving the same day they noticed a post-project window leak, spending the entire morning tracking down the source without being asked to schedule a separate visit.

Question 8

Q: Why do neighbors and realtors keep referring Pier Painting Services to each other across Westchester?

Accepted Answer

The referral pattern running through Pier Painting Services reviews stands out as unusually strong for a local contractor. Richard Davidson came via a neighbor recommendation. Bob Jantzen reached out after a friend's referral. MARILYN SHEARER describes it as "one of the best recommendations I ever got." Realtor Cat Prata encountered the company through one client project and now refers them to all clients going forward, calling the team "completely dependable." Peter Chaitkin recommends Pier Painting to friends and customers across all of Westchester County.

Question 9

Q: Is Pier Painting Services licensed and registered in New York?

Accepted Answer

New York State does not require a statewide painting contractor license. Westchester County requires a Home Improvement Contractor (HIC) license for local contractors; that license number has not been independently verified through public records. The business operates as Pier Services Inc., a Domestic Business Corporation, DOS ID 4023024, filed November 23, 2010, currently Active, registered in Westchester County, New York, with Jhonny F. Acosta listed as CEO.

Question 10

How Pier Painting Services Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Pier Painting Services performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Pier Painting Services’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 11

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 12

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Pier Painting Services

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About Pier Painting Services

Q&A Based On What Customers Are Saying About Pier Painting Services