Question 1

Q: What kind of experience does Fairmount Painting have with older and historic homes?

Accepted Answer

The team regularly works on century-old properties across Cleveland's east-side suburbs. Tyler McTigue praised their ability to address "intricate trim and original woodwork" on his 100-year-old home. Carolyn VanDyke described a six-plus-week exterior project on her 100-year-old house where the crew "removed the bad boards and installed new ones seamlessly" after discovering rotted floorboards during prep.

Question 2

Q: Who are the crew members homeowners work with at Fairmount Painting?

Accepted Answer

Customers frequently identify crew leaders by name. Rick led projects for Tom Zacharias, Helen M, and Terence Gutgsell. Derek handled exterior work for Mary McDonald, Dawn Hannon, and Carolyn Deming. Chris and Jesus completed interior projects for Ruth Mercer, Laura Hoeksema, and Collin Martin. Owner Nick Cianciola conducts consultations and checks in throughout each project.

Question 3

Q: How does Fairmount Painting handle communication during a project?

Accepted Answer

Homeowners describe a responsive process from first estimate through final walkthrough. Grant Bisher noted he received "daily updates from the crew on progress" and was "constantly kept up to speed on new discoveries." Jen Hampton, who was across the country during her project, found that concerns were "communicated to us efficiently and completely." Nick provides written estimates that clarify scope and costs.

Question 4

Q: Do customers come back for additional projects?

Accepted Answer

Repeat business is a consistent pattern. Tom Zacharias described his "third project with Rick." Sara Snow has relied on the company for "25+ years." Caitlin Sullivan wrote that her family has "trusted Fairmount Painting time and time again." Joan Carney identified herself as a "repeat customer." Debby said she has used them "for years and years" and would "never use anyone else."

Question 5

Q: How does Fairmount Painting manage cleanup during and after a project?

Accepted Answer

Multiple homeowners highlight the crew's tidiness. Blair Haas said there were "no drips, no mess to clean up after they left." Merele Ehleringer noted the team "cleaned everything up every day and finished on time." Martin Bach was impressed that the crew "did a thorough cleaning at the end" even while working with old plaster. Sara Snow, a self-described perfectionist, confirmed they "don't leave a speck of dust."

Question 6

Q: Does Fairmount Painting handle unexpected issues that arise during a project?

Accepted Answer

The team addresses discoveries proactively rather than ignoring them. Carolyn VanDyke described how the crew found rotted deck floorboards and "removed the bad boards and installed new ones seamlessly." Collin Martin noted Nick "stepped in with much needed carpentry repairs on our bay window and trim, along with replacing 2 broken windowpanes." Jen Hampton's crew went "above and beyond" to investigate a potential leak before proceeding.

Question 7

Q: What does an exterior painting project look like with Fairmount Painting?

Accepted Answer

Exterior projects range from full-house repaints to targeted porch and trim work. Terence Gutgsell said the project "came under the estimate" and praised Rick's crew as "efficient, professional, excellent." Michael Louwers described the painting of his large Solon home with "an impressive level of craftsmanship" and noted the crew was "punctual, respectful, and clearly took pride in their work."

Question 8

Q: Is Fairmount Painting a licensed and registered business in Ohio?

Accepted Answer

Fairmount Painting LLC is registered with the Ohio Secretary of State as a Domestic Limited Liability Company, Entity No. 2004517, active since March 2011. Ohio does not require a state-level painter license, but the company holds EPA RRP renovation certifications (NAT-102658-3 and NAT-102658-2) for lead-safe work practices. The company states it is licensed and insured on its website.

Question 9

How Fairmount Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Fairmount Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Fairmount Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Fairmount Painting

About Fairmount Painting

Q&A Based On What Customers Are Saying About Fairmount Painting