Question 1

Q: What makes Textbook Painting Company's cabinet refinishing process stand out from other Cleveland painters?

Accepted Answer

Customers describe cabinet projects that rival a factory finish. Jason Joyce noted his office cabinets were hand-painted yet looked sprayed, crediting the Italian two-component paint system the team uses. Gretchen Bunnell's kitchen received custom shiplap framing from carpenter Chuck alongside painter Monaca's meticulous brush work. The combination of in-house carpentry and specialized coatings is a pattern homeowners mention repeatedly.

Question 2

Q: How do Textbook Painting's crew leaders keep homeowners informed during multi-day interior projects?

Accepted Answer

Reviews point to a consistent routine of daily text updates, arrival time confirmations, and end-of-day walkthroughs. Carli Sidoti described painter Fred communicating by text each morning about his arrival and daily plan. Sharon Thompson highlighted Andy's nightly progress updates while her family continued living in the home. Blaine Almstrum noted Irvin explained every step of the process before starting.

Question 3

Q: What kind of cleanup should homeowners expect after an interior or exterior painting job?

Accepted Answer

Reviewers frequently praise the crew's cleanup habits. Steve Smith said at the walk-through there was not a single thing to correct on his exterior project. Sharon Thompson noted the crew covered floors, moved furniture, and cleaned up every night. Alexa Weiland's two-star review, however, flagged sanding dust left on furniture during an entryway project, showing cleanup standards can vary by crew.

Question 4

Q: How does Textbook Painting handle negative feedback or project concerns after the work is done?

Accepted Answer

Owner Michael Murray has responded publicly to critical reviews. When BullyG posted about a scheduling miscommunication on Yelp, Murray replied with a detailed account of the timeline and offered context. For Matthew Rhodes's one-star review from a rejected job applicant, the company addressed the situation transparently. Some negative Yelp reviews from Curtis P. and Andrea M. did not receive a public response.

Question 5

Q: What is Textbook Painting's Lifetime Touch-Up Promise, and have customers used it?

Accepted Answer

Mark Coughlin confirmed the company honored its warranty, with Chuck returning to clean, prep, and repaint areas needing touch-ups. The promise covers cabinet painting and most interior projects, with annual follow-up visits. Joanna Pritchard also referenced the added warranty of lifetime touchups as a selling point when choosing the company for her kitchen cabinets.

Question 6

Q: How does the color consultation process work before a project begins?

Accepted Answer

Several homeowners describe an in-home visit from sales consultant Jen, who walks through color options and provides a general estimate without high-pressure sales. Carli Sidoti said Jen was the reason she felt confident moving forward. Mark England described Leeana, the interior designer, arriving when he was doubting his choices and offering reassurance and expert guidance. Patty M. noted the no-pressure sales approach.

Question 7

Q: What can homeowners verify about Textbook Painting's licensing, insurance, and business registration in Ohio?

Accepted Answer

Ohio does not require a state-level painter's license. Textbook Painting is registered with the Ohio Secretary of State as a trade name under Entity #4100694, filed 11/22/2017, active through 11/22/2027. The registered agent is The Student Development Company, LLC at 13000 Athens Ave, Suite 200, Lakewood, OH 44107. The company holds BBB accreditation with an A+ rating since 2/16/2019 and claims licensed and insured status on 16 website pages.

Question 8

How Textbook Painting Company Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Textbook Painting Company performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Textbook Painting Company’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Textbook Painting Company

About Textbook Painting Company

Q&A Based On What Customers Are Saying About Textbook Painting Company