Sandrock Painting Inc.
About Sandrock Painting, Inc.
Owner Michael Ott founded Sandrock Painting, Inc. in 2014 after years of extensive travel left him missing too many evenings with his wife and two daughters. The Westlake-based company operates from 795 Sharon Drive, Suite 201, with Mike handling estimates and project coordination while lead painters Carl, Barry, Duane, and Fred manage job sites across Northeast Ohio.
The company specializes in residential interior and exterior painting, cabinet refinishing, popcorn ceiling removal, wallpaper installation and removal, and drywall repair. Commercial projects include office buildings, retail spaces, and municipal facilities. Customers note Carl's precision work on challenging projects, Barry and Carver's teamwork on exteriors, and Duane's expertise with specialty finishes.
The fully licensed and insured team holds EPA RRP lead-safe certification (License No. NAT-F153389-1, expiring May 21, 2030). Sandrock Painting serves communities within approximately one hour of Westlake, including Avon, Avon Lake, Aurora, Bay Village, Brecksville, Cleveland, Elyria, Medina, Rocky River, Solon, Strongsville, and surrounding areas.
Updated: 02-19-2026
Q&A Based On What Customers Are Saying About Sandrock Painting, Inc.
Q: Does Sandrock Painting, Inc. actually show up on time like reviews mention?
Multiple customers specifically note punctuality. Bob and Beth describe Barry and Carver as punctual, while Jenifer mentions Derrick "arrived right on time." Sara reports the entire house was painted "in under a week," and Jacob notes the crew was "friendly and punctual." Mike coordinates scheduling to ensure crews arrive as promised.
-Review Snippet Sources: Google Reviews
Q: Why do customers mention Sandrock Painting, Inc.'s cleanup practices?
Chrissy notes the crew "cleaned up each evening to keep my animals safe," while multiple reviews praise nightly cleanup routines. Jacob describes how the crew "did a good job ensuring the house was locked up" during the multi-day project. The team uses protective floor coverings and removes materials daily rather than waiting until project completion.
-Review Snippet Sources: Google Reviews
Q: What makes Carl stand out at Sandrock Painting, Inc.?
Carl appears in over 30 reviews by name. Sandy calls him "an amazing painter" who is "so detailed in his work and thorough," noting he proactively addressed a color issue. Vince describes "nice and did a great job, and communicated with me well via texted when needed." Crystal mentions Carl "demonstrated exceptional attention to detail by noticing a new leak" before painting over it.
-Review Snippet Sources: Google Reviews
Q: How does Sandrock Painting, Inc. handle drywall and plaster repair before painting?
Jacob praises the "eye to mud, sand and repair spots I did not see was excellent." Gail describes extensive moisture-damaged drywall where Carl "did an excellent job with it." Fred's work on plaster cracks receives specific mention. The company handles everything from minor patches to complete ceiling reconstruction, though they refer extensive structural damage to general contractors.
-Review Snippet Sources: Google Reviews
Q: Does Sandrock Painting, Inc. handle cabinet refinishing well based on customer feedback?
Emily reports her "dark wood built-in cabinets and trim" were completely refreshed, while Gary describes challenging original cabinet finishes where Carl "was able to find a resolution and worked Saturday and Sunday to finish the job on time." Chrissy's before-and-after photos show dramatic transformations. Jan specifically returned for kitchen cabinet painting after exterior work.
-Review Snippet Sources: Google Reviews
Q: How does Sandrock Painting, Inc. respond when customers change their minds mid-project?
Sandy notes Carl "quickly and accurately sensed that an accent color he started to paint wasn't what we wanted. So he called our attention to it and then went out and got paint that was a much better fit." Rae mentions being "super flexible in allowing me to take time to figure out the right color" after an initial color mistake. Mike accommodates scope changes during projects.
-Review Snippet Sources: Google Reviews
Q: What happened with Sandrock Painting, Inc.'s negative review from James Wallack?
Mike's detailed public response explains the painter worked for them for over 10 years before this October 2024 project. The customer initially had no deadline, then moved completion up by 5 days. Mike states the customer "abruptly cancelled the project" on day 6 of 7 because he doubted completion by the new deadline, though completion was possible. Mike promptly refunded the remaining deposit.
-Review Snippet Sources: Google Reviews
Q: Does Sandrock Painting, Inc. handle complex projects like popcorn ceiling removal?
Emily describes how they "removed our old, damaged popcorn ceilings, painted most of the interior walls, and refreshed our dark wood built-in cabinets" in a comprehensive transformation. Reviews note the prep work and cleanup involved in popcorn removal. The company combines this service with painting rather than just offering removal alone.
-Review Snippet Sources: Google Reviews
Q: How quickly does owner Mike at Sandrock Painting, Inc. respond to inquiries?
Jacob chose Sandrock after receiving four estimates, specifically citing "Mike, the owners responsiveness." Lynne Gabriel states Mike "returned my call quickly and set up an estimate for the next day." Kevin Killian notes they were "quick to respond to my inquiry" and fit him in earlier than originally estimated. Michael Dewees praises "great communications" throughout the entire process.
-Review Snippet Sources: Google Reviews
Updated: 02-19-2026