Owner Mike Ott runs Sandrock Painting, Inc. from offices in Westlake and answers most incoming inquiries directly by phone or text. Estimator Greg handles the on-site walkthrough, measuring rooms, documenting prep needs, and discussing color decisions. Customers receive a written quote shortly after the visit, and Mike follows up to confirm scheduling. Reviews note quick turnaround from inquiry to scheduled start, with Mike often arranging crews within a week or two of the estimate.
The company handles residential and commercial painting inside and out, with experience in cabinet refinishing, wallpaper removal and installation, drywall and plaster repair, deck and fence staining, and pressure washing. Foreman Carl leads many crews and is named across reviews along with Derrick, Kenny, Greg, Barry, Duane, Fred, and Frank. Crews clean up at the end of each day and walk the finished project with the customer before closing out.
Sandrock is BBB Accredited since 2017 and an EPA RRP Lead-Safe Certified Firm for work on pre-1978 homes. The team serves Westlake and the greater Cleveland metro area within roughly a one-hour radius.
Updated: 05-15-2026
Carl is the foreman who leads many Sandrock crews. Reviews repeatedly name him for meticulous, detail-driven work. Karen Basch writes, "Carl is a master painter and is very detailed oriented." Jim Anderson notes, "The quality of the work by Carl was exceptional. He arrived on time, took pride in his work and cleaned up after himself." Sandy Livingston describes Carl noticing an accent color was off, going out for replacement paint, and returning to finish properly.
-Review Snippet Sources: Google Reviews
Mike Ott handles direct customer communication and is named throughout reviews for quick replies. Sara Tyrrell writes, "they're happy to text." Jacob recalls choosing Sandrock from four estimates because of "Mike, the owners responsiveness." Mike Marotta notes, "The most impressive thing about the company was their communication which is hard to find these days," and on Facebook, Larry Kocis describes Sandrock as "very efficient and friendly" across two separate house projects.
-Review Snippet Sources: Google Reviews, Facebook
Crews keep job sites tidy day to day. Facebook reviewer Larry Kocis writes, "every day they cleaned up and made sure we could use all that we needed," even during a whole-house repaint. Tanya Wagner notes Sandrock "protected floors and woodwork." Chrissy reports the team "Cleaned up each evening to keep my animals safe!" and Markey C mentions Carl "cleaned up at the end of each day."
-Review Snippet Sources: Google Reviews, Facebook
Cabinet refinishing is a featured service with multiple repeat customers. Karen Basch writes, "I had my wood gray kitchen cabinets painted white. They look amazing!" gary schust describes Carl working Saturday and Sunday to finish a cabinet project on time and within budget. Emily Reed reports Sandrock "refreshed our dark wood built-in cabinets and trim" alongside ceiling work. Julia Barrett notes the crew even painted trim under cabinets that previous owners had painted silver.
-Review Snippet Sources: Google Reviews
Reviews show repair work folded into painting jobs. Sandy Livingston writes Carl was "so detailed in his work and thorough," and Sandrock lists drywall repair on Google. Jacob notes craftsmanship on "repaired walls and the eye to mud, sand and repair spots I did not see was excellent." Gail S describes Carl handling moisture-damaged drywall in a small bath. James Kirk credits Carl with "repairing plaster cracks and painting."
-Review Snippet Sources: Google Reviews
Mike Ott writes detailed responses to one-star reviews rather than ignoring them or going on the defensive. To James Wallack, Mike documents the project timeline day by day and clarifies that the painter has worked for him "since 2014, for over 10 years." To David Young, who expected interior painting after representative Greg took 170 photos of plaster damage, Mike recommended "a general contractor or restoration company" and explained why the scope was outside their work.
-Review Snippet Sources: Google Reviews
Color guidance comes up across reviews. Carol Oravec writes Mike "recommended I have it done in a satin finish" after she chose flat black for her front door, calling the result "remarkable." Adam Kuklisin describes selecting an exterior stain that did not match the look he wanted, then notes, "Mike quickly helped us find another option that came out great." Rae Jackson writes Sandrock allowed her time to figure out the right color after a wrong initial pick.
-Review Snippet Sources: Google Reviews
Ohio does not require a statewide painting contractor license, and Westlake does not require municipal painter registration. Sandrock Painting, Inc. is registered with the Ohio Secretary of State as Entity No. 2343908, type Corporation for Profit, Active status, registered 11/17/2014. The company is BBB Accredited since 2017 and an EPA RRP Lead-Safe Certified Firm No. NAT-F153389-1, valid through 5/20/2030. Verification is available through the Ohio Secretary of State, BBB, and EPA Lead-Safe Firm Search.
-Verification Sources: Ohio Secretary of State Business Search, BBB Profile, EPA Lead-Safe Firm Search, Project License Lookup File
Updated: 05-15-2026