Question 1

Q: Does Sandrock Painting, Inc. actually show up on time like reviews mention?

Accepted Answer

Multiple customers specifically note punctuality. Bob and Beth describe Barry and Carver as punctual, while Jenifer mentions Derrick "arrived right on time." Sara reports the entire house was painted "in under a week," and Jacob notes the crew was "friendly and punctual." Mike coordinates scheduling to ensure crews arrive as promised.

Question 2

Q: Why do customers mention Sandrock Painting, Inc.'s cleanup practices?

Accepted Answer

Chrissy notes the crew "cleaned up each evening to keep my animals safe," while multiple reviews praise nightly cleanup routines. Jacob describes how the crew "did a good job ensuring the house was locked up" during the multi-day project. The team uses protective floor coverings and removes materials daily rather than waiting until project completion.

Question 3

Q: What makes Carl stand out at Sandrock Painting, Inc.?

Accepted Answer

Carl appears in over 30 reviews by name. Sandy calls him "an amazing painter" who is "so detailed in his work and thorough," noting he proactively addressed a color issue. Vince describes "nice and did a great job, and communicated with me well via texted when needed." Crystal mentions Carl "demonstrated exceptional attention to detail by noticing a new leak" before painting over it.

Question 4

Q: How does Sandrock Painting, Inc. handle drywall and plaster repair before painting?

Accepted Answer

Jacob praises the "eye to mud, sand and repair spots I did not see was excellent." Gail describes extensive moisture-damaged drywall where Carl "did an excellent job with it." Fred's work on plaster cracks receives specific mention. The company handles everything from minor patches to complete ceiling reconstruction, though they refer extensive structural damage to general contractors.

Question 5

Q: Does Sandrock Painting, Inc. handle cabinet refinishing well based on customer feedback?

Accepted Answer

Emily reports her "dark wood built-in cabinets and trim" were completely refreshed, while Gary describes challenging original cabinet finishes where Carl "was able to find a resolution and worked Saturday and Sunday to finish the job on time." Chrissy's before-and-after photos show dramatic transformations. Jan specifically returned for kitchen cabinet painting after exterior work.

Question 6

Q: How does Sandrock Painting, Inc. respond when customers change their minds mid-project?

Accepted Answer

Sandy notes Carl "quickly and accurately sensed that an accent color he started to paint wasn't what we wanted. So he called our attention to it and then went out and got paint that was a much better fit." Rae mentions being "super flexible in allowing me to take time to figure out the right color" after an initial color mistake. Mike accommodates scope changes during projects.

Question 7

Q: What happened with Sandrock Painting, Inc.'s negative review from James Wallack?

Accepted Answer

Mike's detailed public response explains the painter worked for them for over 10 years before this October 2024 project. The customer initially had no deadline, then moved completion up by 5 days. Mike states the customer "abruptly cancelled the project" on day 6 of 7 because he doubted completion by the new deadline, though completion was possible. Mike promptly refunded the remaining deposit.

Question 8

Q: Does Sandrock Painting, Inc. handle complex projects like popcorn ceiling removal?

Accepted Answer

Emily describes how they "removed our old, damaged popcorn ceilings, painted most of the interior walls, and refreshed our dark wood built-in cabinets" in a comprehensive transformation. Reviews note the prep work and cleanup involved in popcorn removal. The company combines this service with painting rather than just offering removal alone.

Question 9

Q: How quickly does owner Mike at Sandrock Painting, Inc. respond to inquiries?

Accepted Answer

Jacob chose Sandrock after receiving four estimates, specifically citing "Mike, the owners responsiveness." Lynne Gabriel states Mike "returned my call quickly and set up an estimate for the next day." Kevin Killian notes they were "quick to respond to my inquiry" and fit him in earlier than originally estimated. Michael Dewees praises "great communications" throughout the entire process.

Question 10

Q: Is Sandrock Painting, Inc. licensed and registered in Ohio?

Accepted Answer

Ohio does not require a state-level painting contractor license. Sandrock Painting, Inc. is a Corporation for Profit registered with the Ohio Secretary of State under Entity No. 2343908, incorporated November 17, 2014, with Active status. The registered agent is Michael Ott at 795 Sharon Drive, Suite 201, Westlake, OH 44145. The company holds EPA RRP lead-safe certification (License No. NAT-F153389-1) for work on pre-1978 homes, expiring May 21, 2030.

Question 11

How Sandrock Painting Inc. Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Sandrock Painting Inc. performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Sandrock Painting Inc.’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 12

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 13

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Sandrock Painting Inc.

About Sandrock Painting, Inc.

Q&A Based On What Customers Are Saying About Sandrock Painting, Inc.