Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Five Star Painting of Norman
Too many homeowners have experienced painting contractors who provide estimates then disappear, pile on surprise charges, or leave properties messier than they found them. Owner Jim Joyce founded Five Star Painting of Norman in 2019 with systems designed to prevent these frustrations. The company assigns dedicated project managers to every job, honors written estimates without surprise fees, and maintains daily cleanup throughout each project.
The team handles everything from single-room refreshes to commercial transformations and industrial facilities. Specialties include cabinet refinishing, deck staining, popcorn ceiling removal, and metal building restoration. Fred Zacher describes results as "three rusted metal buildings look better than brand new." Kevin Fleischood highlights the free design consultant who assists with color selection. The company uses Sherwin-Williams and Behr paints.
Jim and his team are fully bonded and insured with coverage backed by the Neighborly franchise network. The company offers a two-year warranty on all residential and commercial work through the Neighborly Done Right Promise. Based in Norman, they serve Moore, Oklahoma City, and surrounding communities within approximately 25 miles.
Updated: 04-06-2026
Reviews consistently highlight punctuality and efficient timelines. Kevin Fleischood notes his multi-room project was completed "ahead of schedule." Ken Alsip describes his entire exterior being finished in a single day after pressure washing. Josh H. adds that crews "showed up on time" as promised. The pattern across reviews shows reliable scheduling backed by dedicated project manager oversight.
-Review Snippet Sources: Google Reviews
The company provides both daily and end-of-job cleanup, a practice customers frequently mention. Golda S. describes the team as "respectful of our property," while multiple reviews note workspaces remained organized throughout multi-day projects. The Five Star process includes thorough preparation to protect property and a final walk-through to ensure nothing is left behind except beautifully finished surfaces.
-Review Snippet Sources: Google Reviews
Ken Alsip notes that the project manager visited his exterior project daily, keeping everything running smoothly and on schedule. Nicole V. describes the staff as "very knowledgeable, professional and thorough," reflecting this hands-on management approach. Dedicated project managers coordinate from preparation through the final walk-through, providing regular communication about progress and ensuring customer satisfaction with completed work.
-Review Snippet Sources: Google Reviews
Kevin Fleischood's review highlights this service, noting a "free design consultant" helped with color selection at no additional cost. This professional consultation assists homeowners in choosing colors for their specific spaces and lighting conditions before the project begins. The consultant works directly with customers to ensure satisfaction with color choices, eliminating guesswork from the painting process.
-Review Snippet Sources: Google Reviews
The company serves commercial and industrial clients with proven expertise. Alan Webb describes work at Al's Bicycles, where Five Star painted both the store and warehouse to his satisfaction. Fred Zacher's review details industrial work, noting "three rusted metal buildings look better than brand new." Jason Sheeler adds that Five Star completed his commercial property, including shop doors and downspouts on a Saturday.
-Review Snippet Sources: Google Reviews
Reviews suggest competitive value for quality delivered. Ken Alsip chose Five Star despite receiving lower quotes from competitors, citing quality and service justifying the investment. Josh H. notes "price was great" for exterior work. Nicole V. describes the team as "very knowledgeable, professional and thorough," indicating quality matching the investment. The company honors written estimates with no surprise fees.
-Review Snippet Sources: Google Reviews
Owner Jim Joyce addressed Tony Cowart's cabinet concerns directly, explaining his 10-month absence in Thailand when the issues occurred under different management. Jim's response acknowledged problems and offered resolution upon his permanent return. Post-return reviews reflect restored operations, with Nicole V. describing the staff as "very knowledgeable, professional and thorough." This single negative among 37 reviews represents isolated circumstances during owner absence.
-Review Snippet Sources: Google Reviews
Jason Sheeler's review confirms Saturday availability, noting Five Star completed his commercial property work on a weekend. Golda S. adds the team "worked with our schedule," demonstrating broader flexibility. This accommodates business clients needing work outside regular hours and homeowners with weekday constraints. Saturday scheduling helps commercial properties minimize disruption to their regular operations.
-Review Snippet Sources: Google Reviews
Updated: 04-07-2026