Question 1

Q: How does That 1 Painter Lehigh Valley approach cabinet refinishing projects from start to finish?

Accepted Answer

Customers describe transformations that make dated cabinets look factory-new. Rose Gordon said her kitchen cabinets came out "stunning" and that Larry showed "impeccable craftsmanship." Patrick Groh noted Jim's team "worked wonders on my aging, yellowing cabinets" and explained the materials and process before starting. Melissa Luksic added the team turned dark cabinets into a lighter, brighter space with "excellent" workmanship. Jim handles the estimate and checks in throughout, while painters like Larry and Julio execute the on-site refinishing.

Question 2

Q: What do homeowners say about how the crew communicates and keeps the job site clean?

Accepted Answer

Multiple reviewers highlight daily communication and tidy work areas. Stephanie McKeever said Jim made "genuine efforts to make sure the job was completed in good time" and that the crew "cleaned up and kept things tidy during the entire length of the job." Mike Spadafora noted the team finished his family room in just two days while staying within budget. Maxine Clarke described painters who were "very respectful and thoughtful making sure they did not drop paint all over."

Question 3

Q: How does the company handle negative feedback and warranty claims?

Accepted Answer

Owner responses appear on all three 1-star reviews. When Jenn Slifer-Paparo reported deck stain peeling and unanswered calls, the owner publicly apologized and wrote "I'm personally going to call you right now." Heather Printz detailed prep and quality issues; the owner visited, took photos, and indicated fixes would be scheduled. John Edmonds noted a missed callback; the owner apologized and offered a next-day estimate. Follow-through beyond the public reply is not visible in the review thread.

Question 4

Q: What types of exterior projects has the team completed in the Lehigh Valley area?

Accepted Answer

Exterior work ranges from full siding to detail trim. Diane Deeds had wood siding painted and praised Jim, Fabian, and Dave. George Wells described a cedar shake staining job on a two-story house, including roof dormers that "other companies were reluctant to do." J. had 15 windows, a front porch ceiling, and soffits painted. Aileen Leaton's siding project earned a recommendation for Fabian and his crew. CG's decks were finished ahead of schedule.

Question 5

Q: How quickly can homeowners expect to get on the schedule, and how fast do projects wrap up?

Accepted Answer

Several reviewers report same-week or next-day availability. Karen Gundrum received a "same day estimate and service the next day." Jakeysha Parker asked for a one-day turnaround and "that's exactly what we got." Jason Gerhard's 4,000-square-foot interior was completed in three days. Chloe (Artemis) described a single-day bathroom repaint from 9 AM to 5 PM. The website FAQ confirms jobs typically begin within a week of estimate approval.

Question 6

Q: What role does Jim Macaluso play in the customer experience?

Accepted Answer

Jim is mentioned by name in more than 30 reviews as the primary point of contact for estimates, scheduling, and on-site oversight. Frank Moyer praised his "integrity, honesty and the work ethic." Tarra Miller described him as "kind, patient, and diligent" while drawing up the estimate. Rosemary Oatman called him "very honest very professional." IV said communication was "excellent" and scope was completed on time. Jim also conducts post-project walkthroughs to confirm satisfaction.

Question 7

Q: Does That 1 Painter Lehigh Valley hold proper business registrations and insurance for Pennsylvania projects?

Accepted Answer

The company operates under the fictitious name That 1 Painter Lehigh Valley (PA filing 13657625), filed 11/28/2023 with the PA Department of State. The interested entity is Prenlyn Painting Company, LLC, with authorized agents Brian Beers and Christopher Beers. The website FAQ states the company is fully insured with certificates available on request. PA requires Home Improvement Contractor registration through the Attorney General's office for work over $500/year.

Question 8

How That 1 Painter Lehigh Valley Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how That 1 Painter Lehigh Valley performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects That 1 Painter Lehigh Valley’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

That 1 Painter Lehigh Valley

About That 1 Painter Lehigh Valley

Q&A Based On What Customers Are Saying About That 1 Painter Lehigh Valley