Question 1

Q: What happens between the initial estimate and the first day of painting at a Patch and Paint Pros project?

Accepted Answer

After the walkthrough, the office sends a written estimate broken into repair and painting sections. Customers confirm colors and scheduling through the office coordinator. Adib Rushdan described how Will came for a second evaluation and they could break down different items and schedule them without losing the price . Jim Gutpelet noted the team moved from demo to the final coat of paint with Ryan hands-on throughout.

Question 2

Q: How does the painting crew protect a home while working inside occupied spaces?

Accepted Answer

Crews cover floors and furniture before beginning any prep or painting. Sam R. on Yelp scheduled work during a holiday trip and returned to find the house was super clean, no dust or paint splatters . Chuck Schubert noted the team was very clean, making sure any mess was cleaned up at the end of each day . Christina Ridge confirmed they respected our property and our work-at-home environment .

Question 3

Q: What types of drywall and plaster repairs can the crew handle before painting begins?

Accepted Answer

The team addresses everything from small nail pops to full ceiling replacements and plaster restoration in pre-1900s homes. Christopher Phillips had an entire bathroom ceiling replaced and walls repainted in under 2 days . Conor Bradley hired them for plaster walls in a near complete gut of a 1900s row home . Matt Brauckmann described how they patched rock lath plaster from a full rewire, leaving all patches smooth and ready to paint .

Question 4

Q: How does Patch and Paint Pros handle situations when the finished work does not meet expectations?

Accepted Answer

The company offers a two-year warranty and sends crews back for corrections. Stefanos described a mixed experience, and the owner responded with an offer to send our Production Manager and a dedicated painter back for a full day to address remaining issues. Grace Berry noted that when she had minor concerns, Bob returned which helped put my concerns to rest . The FAQ page confirms the team will send a crew out right away for touch-ups.

Question 5

Q: Which crew members handle specific types of projects, and can a customer request a particular painter?

Accepted Answer

Named crew leaders specialize in different project types. Terry Lewandowski waited five weeks specifically for Carlos, praising his attention to detail and professionalism . Sommer Mateer described Matt Jr building closets and walls while Bob is an amazing painter and quick . Barbara McCall highlighted Brian, Manny and Matt as skilled professionals, noting the support staff Meredith and Melissa were also commendable.

Question 6

Q: What does a wallpaper removal and repaint project look like from start to finish with this company?

Accepted Answer

The team strips old wallpaper, repairs underlying plaster or drywall, primes, and paints. Christine Noble hired them to remove decades of wallpaper and paint throughout the home and said Luis and Sergio did an exceptional job, calling it like having a new house . Pam Trainer described a large job of removing wallpaper, patching and painting an entire home , singling out Carlos for being accommodating.

Question 7

Q: How does repeat business factor into the way Patch and Paint Pros operates?

Accepted Answer

Multiple customers return for phased or new projects. Donald has used them four times for basement, first and second floor rooms, and exterior . Ali Neugebauer was on her fifth project and noted she will happily continue to have them work at my home . Kevin Farrell used them a couple of times and called them his first go to in the future , thanking Ken, Matt, Gio, Brian, Meredith, and Ryan by name.

Question 8

Q: Is Patch and Paint Pros LLC a licensed and registered business in Pennsylvania?

Accepted Answer

The company holds Pennsylvania Home Improvement Contractor license PA080762, issued by the Office of the Attorney General, valid through 5/16/2027. Patch and Paint Pros LLC is registered as a Domestic Limited Liability Company (entity number 4168616) with the Pennsylvania Department of State, filed 2/25/2013, status Active. The company carries $2 million in general liability coverage and workers compensation insurance.

Question 9

How Patch and Paint Pros Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Patch and Paint Pros performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Patch and Paint Pros’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Patch and Paint Pros

About Patch and Paint Pros

Q&A Based On What Customers Are Saying About Patch and Paint Pros