Question 1

Q: How does Markantone Painting solve the prep-work shortcuts that plague the painting industry?

Accepted Answer

Customers who have hired other painters before consistently note the difference in preparation. Alan West described how previous painters skipped prep steps and left drips, while Markantone was different and took obvious pride in the work. Eric Flint's review detailed how the crew informed him about areas needing extra wood work before proceeding, rather than painting over problems. The company addresses this through their designated supervisor model and weekly safety meetings that reinforce proper technique.

Question 2

Q: What makes the cabinet refinishing process worth the investment compared to a basic repaint?

Accepted Answer

The refinishing process follows AWI Factory Finish Standards using KCMA/ANSI Certified Industrial Wood Coatings designed to withstand daily kitchen demands. John Power noted that his newly painted cabinets looked great and the timeline exceeded expectations. The Fox Chapel project case study demonstrates the anti-glare coating application that creates a soft matte finish reducing light reflections while keeping cabinets looking pristine with minimal upkeep.

Question 3

Q: How does the team handle older homes with challenging surfaces and decades of previous paint layers?

Accepted Answer

Working in Pittsburgh's older housing stock is a core strength. Jane Liebschutz described how the crew sanded and treated all the trim in her 120-year-old house before painting, noting the varnished windows and doors were in rough shape. Marian Allen echoed this, praising the superb job on her own 120-year-old home despite the challenges that older houses present. The company's PDCA membership keeps their painters educated on the newest products for these exact situations.

Question 4

Q: What happens when unexpected issues surface during a project?

Accepted Answer

Rather than ignoring problems or charging surprise fees, the team communicates proactively. Gina Fitzsimmons highlighted how they worked with her budget when a few surprises were discovered on the job, going the extra mile to complete quality work on time. Andrew Watson noted they handled complexities and took care of details he would not have thought of. This approach reflects the designated supervisor model where one person owns logistics and concerns for the entire project.

Question 5

Q: Why do long-term customers keep returning to Markantone Painting over decades?

Accepted Answer

Patricia Hren has used the company for all painting needs for over 30 years. Ann Thomas described counting on Markantone for interior, exterior, and specialty coating projects over the years, calling them extremely knowledgeable about paint and coatings. Chris Johnston has had two homes painted plus multiple jobs at his parents' home. This retention pattern suggests the company delivers consistent results across different project types and scales.

Question 6

Q: How does the wallpaper removal and installation process work, and what separates a specialist from a generalist?

Accepted Answer

The Highland Commons project on S Highland Avenue illustrates the gap. The client had difficulty finding a specialist who both removes and installs wall covering. Alec Templeton praised his second wallpaper installation experience as top notch, specifically naming Micah and Russell as incredibly professional and willing to make adjustments for a high quality product. hedda sharapan described how Russell did a thorough job removing challenging bathroom wallpaper while being personable and professional throughout.

Question 7

Q: What is the licensing and business entity status for Markantone Painting in Pennsylvania?

Accepted Answer

Markantone Painting holds PA Home Improvement Contractor Registration #001565, verified active through the Pennsylvania Attorney General's office. The business operates under fictitious name registration #6877596 filed with the PA Department of State on 4/23/2019, with the principal entity being Lucas Markantone & Associates, Inc. Additional license numbers PA009222 and PA196820 appear on BuildZoom records.

Question 8

How Markantone Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Markantone Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Markantone Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 9

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 10

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

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Q&A Based On What Customers Are Saying About Markantone Painting