Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Nashville Painting Company - Brentwood
When greyson westerfield needed last-minute color adjustments after completing an October 2025 exterior project, project manager Carson was already heading home. He turned around, called to discuss options, picked up new paint himself, and returned to redo the work that evening without hesitation. This wasn't crisis management. It represented how owner Jeremy Reeves has structured Nashville Painting Company's operations since establishing the Brentwood location in 2016, building a 4.8-star rating with over 350 five-star Google reviews.
Operations follow consistent patterns across hundreds of reviews. Estimator Connor provides detailed consultations. Project managers Carson, John, and Carly maintain daily on-site presence, sending progress updates and morning confirmation texts. Crews led by Oscar, Alberto, Arnulfo, and Isabella handle surface prep thoroughly, including patching every nail hole and addressing discovered issues without change orders. The fully bonded and insured teams finish ahead of schedule while cleaning daily. The 3-year written warranty (with 5, 7, and 10-year options) gets backed by actual follow-through. When kandice king's deck staining showed wear after one year, they returned within two weeks and repainted three-quarters of the deck for color consistency.
The company operates through word-of-mouth growth rather than aggressive marketing. Customers like meghan konecne hire them in December 2024, then return multiple times through 2025 because they "stand behind their work if issues or touch ups are needed down the road." Project managers handle daily communication, the owner personally assists with quotes, and crews work with what reviews describe as "meticulous attention to detail." The combination of responsive project management and skilled crews has created a contractor where that same manager who finished your exterior repaint will turn around mid-commute to address a color concern the same evening.
Updated: 04-06-2026
Extremely responsive according to review patterns. Sam Culbertson working with Carly mentioned "quick response time and turnaround on quoting allowed us to get the job done efficiently." Quintin Lunsford praised Carly as "very responsive and prompt on submitting quotes." Kelly Meyers stated Carly "communicates incredibly well and has been so patient with all of our moving parts and requests" while managing their hectic schedule between homes. Julie Martin appreciated the "free one hour color consultation for picking paint colors." The company prioritizes fast quote turnaround and flexible scheduling.
Review Snippet Sources: Google Reviews
Consistently yes, often finishing early. greyson westerfield noted Carson's team "completed our job in far less time than I would have thought possible" while meeting tight deadlines. Mike Meyers mentioned they "finished the job ahead of schedule, which was such a bonus." Maggie Handlan reported "our job completed a day early! Even in mid 90s temperatures." Multiple reviewers mention morning confirmation texts before arrivals. Tammy Palmore specifically praised John for communicating daily. The pattern shows proactive communication about arrival times and completion ahead of estimates.
Review Snippet Sources: Google Reviews
The crew structure uses subcontracted painters managed by company project managers. Connie's Yelp review noted "this company subs out all the work (the painters are not employees)." Boyer T.'s review mentioned they "do not have employees (other than the layers of sales team/project manager) they are aggregating painters week of the project." This explains why customers consistently praise project managers by name for communication while painters are identified by first name only. The model depends on strong project management ensuring quality control across different crews.
Review Snippet Sources: Yelp
Surface prep receives consistent praise. Mike McNabb mentioned they finished mudding on one newly repaired wall before painting his 5-room job with top quality workmanship. Leann Dawson hired them for a new home needing complete repainting with dog scratches and damage. They prepped all drywall issues including "patching every nail hole in the house" so well that "you cannot tell where there was any damage." Sandy Bracken observed workers were careful removing gate hardware and masking areas. For cleanup, Tammy Palmore noted crews "cleaned up every day."
Review Snippet Sources: Google Reviews
Yes, maintaining daily on-site presence throughout projects. Julie Lammel noted Carson visited daily ensuring 100% satisfaction on her rental condo. Mike Meyers mentioned their project manager was "on-site every single day, keeping us informed and making sure every detail was perfect." Brian Carter praised how Carson tackled a large residential project with Oscar as painting lead, emphasizing "communication between their team and ours was great, and we felt we knew exactly what was happening through the entire project." The company assigns different managers including John B., Carly, and Carson depending on scheduling, but daily check-ins and communication patterns remain consistent.
Review Snippet Sources: Google Reviews
They bring in specialists for technical applications. Claire Henderson mentioned "the painter that they used to apply our lime wash was an expert I would recommend them." For deck staining, experiences vary significantly. Steve McClure received great pricing and quality work. Sandy Bracken praised fence staining with careful hardware removal and masking. However, Boyer T. had a problematic experience where communication broke down about stain color, application lacked proper surface prep, and correction attempts left the deck with "pin dots and bubbles." Quality depends on which specialists get assigned.
Review Snippet Sources: Google Reviews, Yelp
Response patterns show willingness to address issues but execution varies. When greyson westerfield had color concerns after job completion, Carson turned around on his way home, picked up new paint, and returned to redo the work that evening. Kris Bayer noted they "were very willing to fix the 2 issues that weren't quite right" and were "timely and responsive." However, Patrick Dux's bathroom repaint involved wrong paint delivery. While they paid for the wrong paint, he was told to buy correct paint despite written specifications. Final quality was "a solid C+, but it is not perfect."
Review Snippet Sources: Google Reviews
They honor their 3-year warranty with actual follow-through. kandice king's deck paint began chipping after one year. They returned within two weeks, repainting not just chipped areas but three-quarters of the deck ensuring color consistency. When Frank T. Slapar had paint adhesion issues, they added an extra coat and brought a Sherwin Williams representative to explain the technical problem. B Blades called after an original crew did terrible shutter work. She reached John Garrett who connected her with owner Jeremy Reeves. They sent a new crew who "did an outstanding job" scraping and repainting correctly.
Review Snippet Sources: Google Reviews
Updated: 04-07-2026