This is an image fromScott Brown Professional Painting & Remodeling, located in Tennessee. The limage is a Scott Brown Professional Painting and Remodeling logo featuring a paintbrush and roller tray design with company website and tagline for residential and commercial services.

Scott Brown Professional Painting & Remodeling

This is an image fromScott Brown Professional Painting & Remodeling, located in Tennessee. The limage is a Scott Brown Professional Painting and Remodeling logo featuring a paintbrush and roller tray design with company website and tagline for residential and commercial services.
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Chooz Score Insights

Scored by
Ed Anthony D.
November 2025

Clear Communication from Start to Finish

What sets this company apart is how they handle the customer experience from first call to final walkthrough. The Chooz Score's review response quality component reflects how the owner handles feedback with personalized replies that acknowledge specific team members and project details:

  • Estimators like Tom DiMarco and Don Tucker walk customers through the entire process upfront, explaining timeline, prep work, and what to expect
  • Crew leaders Noah and Kevin maintain communication throughout, keeping homeowners informed daily

"Tom was the first person I asked for a quote to respond and came out the next day to walk the house with us. A few days before starting, Tom brought their crew leader, Noah, to the house and we walked through and identified the paint finish in each room." - Jacob E., Google Review

Find out more about how we Scott Brown Professional Painting & Remodeling

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All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.

Additional Questions Answered

How does Scott Brown Professional Painting & Remodeling handle popcorn ceiling removal?

Don Tucker communicates upfront how dusty and dirty the process will be before customers commit. For Edsel Worsham's project, crew leader Noah led Brenda, Jose, and Juan through 1,900 square feet of removal. The team arrived early, worked until 6pm (one day until 7pm), and maintained precision even in closets. Mark Badger had 1,900 square feet removed, repaired, and painted with thorough cleanup afterward. When Ben found one spot needing touch-up, Scott Brown Professional Painting & Remodeling returned quickly to fix it.

Source: Google Reviews · Reviewed April 2026
Can Scott Brown Professional Painting & Remodeling handle both small and large-scale projects?

The company's range spans from cabinet refreshes to multi-week commercial transformations. They painted Elder's Ace Hardware retail locations, completed a bathroom closet conversion to laundry room for Meredith Moore, and executed complete home remodels. John G hired Scott Brown Professional Painting & Remodeling for a large wood-framed house with portions over 100 years old, taking 15 days with crews working dawn to dark. Scott Hoskins and Miguel treated a small deck staining job with the same care as major projects.

Sources: Google Reviews, Yelp · Reviewed April 2026
What preparation and protection does Scott Brown Professional Painting & Remodeling provide during projects?

Keith Coon noted Scott Brown Professional Painting & Remodeling covered rugs, furniture, and created plastic sheet barriers between kitchen and work areas during ceiling smoothing. Angela Schmidt mentioned crews created screens to prevent paint blow-back when neighbors wouldn't move vehicles. Jacob Ervin observed Noah and crew moving furniture carefully before starting. Multiple reviews mention thorough daily cleanup, with customers noting homes looked "cleaner than when they started." Stephanie Gelabert highlighted how Scott Brown Professional Painting & Remodeling protected windows and doors during exterior painting.

Source: Google Reviews · Reviewed April 2026
Does Scott Brown Professional Painting & Remodeling finish projects ahead of schedule?

Multiple customers report faster-than-estimated completion. When Ben hired Scott Brown Professional Painting & Remodeling for popcorn ceiling removal, estimator Tom DiMarco estimated one to two weeks. Kevin Cruz's crew finished in three days. Jacob Ervin noted Tom brought crew leader Noah days before starting to walk through and plan sequencing, eliminating delays. Crews arrive by 8am and work until 6pm or 7pm. Holley Green mentioned the team "worked late into the night" to finish before her move-in date.

Source: Google Reviews · Reviewed April 2026
How does Scott Brown Professional Painting & Remodeling price their work compared to competitors?

Don Tucker gave John G a competitive bid lower than two other estimates for a large historic home exterior. For Ben's popcorn ceiling project, Scott Brown Professional Painting & Remodeling negotiated slightly after Tom DiMarco encouraged getting multiple bids. Jacob Ervin noted they weren't the cheapest estimate but delivered exactly what was paid for. Scott Brown Professional Painting & Remodeling provides 10% discounts for veterans, police, and first responders. Mark Badger appreciated receiving an accurate estimate that didn't change.

Sources: Google Reviews, BBB · Reviewed April 2026
Do customers hire Scott Brown Professional Painting & Remodeling repeatedly for multiple projects?

Catherine Pippin states "I am a repeat customer for a reason!" after having Don and Noah's team remove her popcorn ceiling. Robert Kozloski wrote "We have used this company several times and have always been extremely pleased." Susan Owensby called herself a repeat customer after Don and Noah worked on interior and exterior projects. Elder's Ace Hardware has hired them "numerous times" according to Will Hawkins. Several customers mention planning to call Scott Brown Professional Painting & Remodeling for future work.

Source: Google Reviews · Reviewed April 2026
How quickly does Scott Brown Professional Painting & Remodeling respond to estimate requests?

Jacob Ervin reported Tom was the first estimator to respond from several contractors contacted, coming out the next day. Ben received detailed information about the dusty nature of popcorn ceiling work during the estimate itself. Will Hawkins from Elder's Ace Hardware notes Scott Brown Professional Painting & Remodeling's communication throughout projects stays consistent. The website promises estimates within 48 hours. Project managers like Don Tucker and Tom DiMarco check job sites daily rather than disappearing between start and finish dates.

Source: Google Reviews · Reviewed April 2026
What happens when Scott Brown Professional Painting & Remodeling discovers problems during a project?

When Jacob Ervin and his wife noticed a wall touch-up that didn't look right, Noah repainted the entire wall. Bill Brouillard hired Scott Brown Professional Painting & Remodeling to repaint front steps and they discovered unforeseen structural problems. The carpenter resolved issues, providing peace of mind. Mark Badger had rotting fascia and soffit boards during exterior painting. The crew repaired or replaced damaged boards without changing the timeline. However, Kiki Bibi reported a negative experience with multiple projects where issues weren't handled well.

Sources: Google Reviews, Yelp · Reviewed April 2026
How Scott Brown Professional Painting & Remodeling Was Evaluated

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Scott Brown Professional Painting & Remodeling performs across the key signals that matter most to property owners.

How the Chooz Score Works

The Chooz Score is a 100-point rating based on four core pillars:

  • Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
  • Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
  • Website and digital presence, which helps indicate professionalism, transparency, and communication quality
  • Business authority & operations, including years in business, licensing, insurance, and other operational standards

Each contractor is evaluated using the same framework nationwide, and the score reflects Scott Brown Professional Painting & Remodeling’s performance within its local market.

A Chooz Score represents real-world performance, verified signals, and human-reviewed context.

Chooz Score Award Levels

80–86.9: Chooz Certified87–93.9: Top Painter Award94–100: Best Painter Award

Scores are determined through more than 40 evaluation factors across our four pillars.

If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.