What sets this company apart is how they handle the customer experience from first call to final walkthrough. The Chooz Score's review response quality component reflects how the owner handles feedback with personalized replies that acknowledge specific team members and project details:
"Tom was the first person I asked for a quote to respond and came out the next day to walk the house with us. A few days before starting, Tom brought their crew leader, Noah, to the house and we walked through and identified the paint finish in each room." - Jacob E., Google Review
Customers consistently mention the same crew names across reviews spanning years. The same team members handle projects from estimate to completion, creating accountability and consistency:
"Don and Noah did a fantastic job. We are repeat customers. Their crew was very professional and did excellent work both inside and outside our home." - Susan O., Google Review
The last time we conducted our Chooz Score analysis, Scott Brown Professional Painting & Remodeling had over 320 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 90.8%. With over 41 years in business, they've established deep roots in the Chattanooga area:
"For years I've been looking for individuals or companies I would give repeat business to. I'm happy to say that Scott Brown Professional Painting and Remodeling is a capable team who will care for your home as if it was their own." - Keith C., Google Review
100% Recommended (33 Reviews)
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Get StartedFREE SERVICEMultiple reviewers mention returning for their second, third, or even fourth project with this company. High marks on the Chooz Score's customer retention indicators show a clear pattern of loyalty that speaks volumes about the quality and service:
"Bill and his crew have done a lot of work for us in 2 different homes we've had. He just recently completed work at our new home, and did a fantastic job!" - Wanda P., Google Review
The last time we conducted our Chooz Score analysis, Goodpaster Painting & Guttering had over 165 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 89.8%. With over 20 years in business serving the Chattanooga area, they've built a solid multi-platform presence:
"Over 400 Google reviews don't happen by accident. We chose Goodpaster painting because of their excellent reviews and are happy to add another one!" - Ruth B., Google Review
Owner responds to virtually every review with personalized messages, not copy-paste thank-yous. The Chooz Score's review response quality component reflects how this company handles feedback with specific details about each project:
"Showed up when they said they would. Great communication and easy to deal with. Answered all my questions quickly and professionally." - Allen B., Google Review
Two reviewers mentioned scheduling estimates that never materialized, with follow-up attempts going unanswered. While these represent a small fraction of overall reviews, it's worth confirming the estimate process upfront. Ask them directly: "What's your typical turnaround time for providing an estimate after a site visit?"
"Called and came out for an estimate for fascia and gutters, said he would have an estimate back in a day or so. Never received it, called and emailed over 5 times spanning 2 months, totally ghosted." - DT B., Google Review (no owner reply at time of review)
Owner Eric is mentioned by name in the majority of reviews, and customers notice. He handles estimates personally, provides color consultations, and checks in throughout every project. This hands-on leadership sets Four Bridges apart from larger operations where you rarely meet the person in charge.
"From the first meeting, Eric has been extremely professional and knowledgeable about his service and paint products. His team came out in a timely manner, even in the middle of the holiday season. The final product is incredible!" - Shane W., Google Review
What sets this company apart is the consistency of their crews. The Chooz Score's review authenticity indicators show the same crew names appearing across multiple reviews, specifically Orlin and Marco. Customers praise not just the work, but the people doing it.
"Eric worked with us on the schedule as the weather was not cooperating. Orlin and Marco performed the staining and were very professional, taking a lot of time with preparation and making sure everything was properly masked and taped." - Dayne H., Google Review
The last time we conducted our Chooz Score analysis, Four Bridges Painting had over 80 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 87.4%. They also hold an A+ rating with the Better Business Bureau.
"Four Bridges Painting did a phenomenal job on the full exterior of my house. Eric's communication and professionalism were outstanding. Far above what you normally get working with any contractor." - DanielFay W., Google Review
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Cleveland, TN.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Cleveland, TN.