Chooz Score Insights
At the time we analyzed Ridgeline Pro Painters, the company held over 75 Google reviews with a 5.0-star rating, along with 100% recommended on Facebook across 4 reviews and 5.0 stars on Yelp from 1 review. The volume sits almost entirely on Google, so the Facebook and Yelp figures confirm the picture rather than add to it.
The company earned a Chooz Score of 86.2%. Reviews arrive at a steady pace, with at least 15 of those we analyzed posted in the three months before our analysis and every month of the two years before that carrying at least one. It has operated in Chattanooga for over two years, has been Accredited with the Better Business Bureau since 2025, holds Tennessee License No. 11945, and is registered as TN Business Entity No. 001540533. Owner Liam Troy runs the business locally, serving Chattanooga, Hixson, Ooltewah, Signal Mountain, and the surrounding communities.
Owner Liam Troy is named in most of the reviews we analyzed, doing the first walkthrough himself, taking notes on each request, and returning for a final check before the crew leaves. Crew leads Oscar and Cesar are named on separate jobs by different customers. We found at least ten reviewers describing progress updates during the work, several with photos. An owner who scopes the job in person and then documents progress while the crew paints is the pattern reviewers describe most consistently. Owner replies appear on every review in our sample, each addressed by name.
"Prior to starting the job, Liam, the crew, my husband, and I walked around our house to review the scope of work he and I discussed in the consult to make sure we were all on the same page... After the job was complete, Liam, his foreman, my husband, and I walked around our house to check everything out to make sure it looked acceptable to us prior to the crew wrapping up." - Michele P., Google Review
Advice For Future Customers
Reviewers who describe the smoothest projects mention two walkthroughs, one before the crew starts to confirm the scope and one at the end before the crew packs up, so plan to be present for both. The single three-star review in our sample turned on a small item the customer believed was missed, which makes the final walkthrough the place to check every line of your request together. Several reviewers also credit Liam with steering them toward the right paint or finish, so it is worth asking for his product recommendation.
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Additional Questions Answered
How does Ridgeline Pro Painters keep homeowners informed during a painting project?
Communication runs through the whole job from the first call to the final walkthrough. Liam meets homeowners, takes notes on every request, and keeps them posted with photos as the work moves. Michele Pierce wrote that "The communication from the start was unlike anything I have ever experienced", and Dalton Mayberry added that "he gave us constant updates and pictures throughout the process".
What preparation does Ridgeline Pro Painters do before painting a home?
Preparation comes first, before a single coat goes down. The crew washes surfaces, seals cracks, sands rough areas, and repairs bad boards so the paint bonds and lasts. Bailey Owens noted the team was "very thorough in their prep work before painting, replacing rotted boards and sealing cracks", and steve atwood recalled that "House was washed, all cracks and crevices were caulked".
How does Ridgeline Pro Painters handle cleanup on a painting job?
The crew leaves each home cleaner than they found it. They cover floors and furniture, tape edges, and clear the site daily so nothing gets left behind. Janet Lee said "they clean up and leave no mess", and david langham noticed that once they finished "there was not a single spec of paint left". Michael Bourne added "They cleaned up the jobsite each day".
What exterior painting work does Ridgeline Pro Painters take on for homes?
Exterior work covers siding, trim, fascia, gutters, and full repaints built to handle weather. Ron Dyer had "the exterior of the house painted" and called the whole experience pleasant from start to finish. Craig Lawson said the team "left the job site clean and organized each day" and delivered high-quality work he would gladly use again.
Does Ridgeline Pro Painters stain decks and other outdoor wood surfaces?
Yes, decks and outdoor wood get cleaned, prepped, and finished with stain that holds its color. Chase had a large deck stained and found that "The finish turned out very nice and even throughout". Andrew Carden, who had a deck and fence done, wrote that "The staining job was done meticulously" and the outdoor space looked brand new afterward.
What interior painting and cabinet work does Ridgeline Pro Painters provide?
Interior projects range from walls and trim to full cabinet refinishing with a smooth finish. Lisa Buchanan had them "painted the inside of my 1944 home and cabinets and it looks outstanding". Shannon Heftka, who had her whole interior and cabinets done, said "they pay attention to detail and communication is fantastic" and would use them again.
Does Ridgeline Pro Painters show up on time and keep its schedule?
Yes, showing up on time is a habit here, and the schedule holds. Don Rixie said the crew "Arrived on time and did exactly what they said they would do". Jonathan Brown described the work as "Perfect, neat, orderly no-nonsense and ON TIME", and Forgotten Child Chattanooga confirmed the team was "Always here when expected on time".
Is Ridgeline Pro Painters a licensed and registered business in Tennessee?
Yes, Ridgeline Pro Painters, LLC is a Tennessee limited liability company registered with the Secretary of State under Business Entity Number 001540533. The company holds Tennessee contractor license number 11945 through the Board for Licensing Contractors, with an active status. Records show the business was formed on 5-13-2024. Homeowners can verify both the entity and the license through the state.
-Verification Sources: Tennessee Secretary of State, Tennessee Board for Licensing Contractors
How Ridgeline Pro Painters Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Ridgeline Pro Painters performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Ridgeline Pro Painters’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.