Chooz Score Insights
The Boss Shows Up
Owner Matt Wanasek is mentioned by name in the majority of reviews, and for good reason. He personally handles estimates, advises on colors, checks in throughout projects, and ensures customers are satisfied with the final result. The Chooz Score's owner engagement indicators are strong:
- Matt responds to quote requests same-day and provides detailed walkthroughs before work begins
- Customers describe him as "professional," "genuine," and "a pleasure to work with"
- Personal follow-ups during and after projects ensure expectations are met
"Room Ninjas, and specifically Matt, stained and painted our new patio covering and media wall. He responded to our estimate request same day, and helped us pick out stain and paint colors. The prices were fair, and Matt's responsiveness was excellent." - Branden H., Google Review
Find out more about how we Room Ninjas
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What makes Room Ninjas different from other Columbia area painting contractors?
Jimmy Giordano states after living in the area for 11 years, "It has been tough to find a painter that keeps a schedule, in budget, and does great work.. Room Ninjas checks all the boxes." Alexandra Lerner hired them four times because Matt takes time listening and understanding expectations, checking in throughout projects, and the team shows exceptional precision in details like corners, edges, and eliminating popping nail heads.
How does Room Ninjas handle surface protection during painting at customer homes?
Bobby Buckley's photos show extensive preparation with rooms and windows protected to safeguard hardwood floors. Multiple customers mention the cleaning approach, with reviews noting meticulous care throughout projects. Cory Carlton jokes that his house "looks better than the day we moved in" after Room Ninjas worked on walls and trim.
Does owner Matt Wanasek stay involved throughout Room Ninjas projects?
Reviews consistently mention Matt's personal involvement beyond the initial estimate. Sara Clark notes he "communicated about the schedule and kept his commitments." Alexandra Lerner mentions Matt checked in throughout the project to ensure satisfaction. Karen describes Matt as "down to earth, responsive and professional." His hands-on approach differentiates Room Ninjas from contractors who disappear after signing contracts.
What do customers say about Room Ninjas' attention to detail and quality?
Alyssa Ritter notes "attention to detail was excellent" with crews who clearly took pride in their work. Bobby Buckley describes the crew's "commitment to delivering a high-quality finish" with careful preparation visible in his project photos. Alexandra Lerner praises how they were "extremely precise in their work, paying attention to every detail and ensuring that even the smallest corners and edges were perfect."
Does Room Ninjas show up on schedule and complete projects on time?
Jeffrey Hearne notes they "came in on short notice and exceeded our expectations," while Dennis Tomczak mentions they completed his living room and kitchen in just one day. Travis Holland emphasizes they were "professional, prompt, and completed everything they said they were going to do on time." Jerry Heath needed several walls painted quickly before listing his house for sale, and Room Ninjas fit him in fast and got it done.
Can Room Ninjas handle both small touch-ups and large-scale painting projects?
Project range spans from Branden Hankins' powder room completed in an hour to Bobby Buckley's nearly entire house covering accent walls, multiple paint colors, coffered ceiling, new construction, numerous repairs, plus doors and trim. Katie Simkins hired them for deck refinishing with color consultation, while Sean Couper used them for majority of house post-remodel plus deck work.
Why do customers mention painters Michael and Marcos by name at Room Ninjas?
Multiple reviews highlight individual crew members by name, with Virendra noting Michael "did a wonderful job" and Camille praising Marcos and his wife for their "meticulous work." Customers appreciate knowing exactly who will be working in their homes, and the consistent quality across different crew members demonstrates Matt's hiring standards and training approach rather than luck with individual painters.
How does Room Ninjas communicate during projects?
Matt's responsiveness appears throughout reviews, with Branden Hankins noting Matt "responded to our estimate request same day." Wesley Braga emphasizes they're "flexible with last minutes changes" while maintaining professional communication throughout the process. Alexandra Lerner mentions consistent check-ins throughout her multiple projects to ensure satisfaction with progress.
How Room Ninjas Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Room Ninjas performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Room Ninjas’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.