Hisway Painting
About Hisway Painting
When Rich Courshon's Westhaven home needed painting, Hisway Painting completed the entire project in just two days while maintaining what he called "excellent" communication throughout. This compressed timeline without sacrificing quality defines how owner Bud Zegel has operated since founding the company in 1991. The emphasis on speed paired with precision emerges from recognizing that homeowners want their spaces back quickly.
That Westhaven job represents standard Hisway execution. Founder Bud Zegel and production manager Caleb Fernandez have built their 4.9-star rating across over 100 Google reviews through practices customers notice but the company doesn't advertise prominently. Crews arrive on time daily. Lead painters like Edgar and Axel handle surfaces with protection systems customers describe as excessive (four layers on floors, careful plant coverage during exterior work). From their Franklin office, they manage everything from cabinet refinishing to complete commercial office transformations across Nashville, Brentwood, Spring Hill, and surrounding Middle Tennessee communities.
The company operates primarily through referrals and repeat business. Repeat customers like Kathleen Sims hire them for fourth and fifth projects. The 4.9-star Google rating reflects something beyond technical painting ability. It captures a family-oriented contractor who employs painters full-time rather than using subcontractors, teaches English as a second language to crew members, and maintains communication consistency that transforms one-time customers into loyal clients returning across multiple years.
Updated: 10-25-2025
Q&A Based On What Customers Are Saying About Hisway Painting
Q: Why do customers specifically mention Edgar so frequently in Hisway Painting reviews?
Edgar appears in at least eight reviews as lead painter, consistently praised for attention to detail and consultation approach. Marion Kraft describes him as "very professional" while noting he "kept me informed throughout the process." Frank B mentions Edgar confirmed colors and consulted on what needed painting. Customers highlight his careful surface work and willingness to ensure satisfaction before completion. His name surfaces across interior projects, exterior work, door staining, and plantation shutter spray painting spanning multiple years of reviews.
-Review Snippet Sources: Google Reviews
Q: Does Hisway Painting actually complete projects faster than typical contractors?
Multiple customers report unexpectedly quick completion. Rich Courshon's home finished in two days. Becky Hammond's large corporate office completed across just two weekends, with the crew going "out of their way" to meet that compressed schedule. The Art & Science review notes the team added extra painters to finish before hurricane remnants arrived. Speed appears built into workflow rather than rushed execution, with reviews consistently mentioning quality alongside quick turnaround without any complaints about corners being cut.
-Review Snippet Sources: Google Reviews
Q: How does Hisway Painting handle the anxiety customers feel about bringing workers into their homes?
The company addresses this through screening and full-time employment rather than subcontractors. Owner Bud Zegel has stated publicly they won't send anyone into customer homes they wouldn't let paint their own daughter's bedroom. Reviews mention professional, courteous behavior from crews. Amanda DeSantis, a first-time painting customer, specifically notes the company is "very first home owner friendly" with great communication explaining the process. Multiple reviews describe painters as friendly, conversational, yet maintaining professional boundaries throughout projects.
-Review Snippet Sources: Google Reviews, Company Website
Q: What do repeat customers say about using Hisway Painting multiple times?
Kathleen Sims hired them for her fourth or fifth project, praising Caleb and his crew for "outstanding" communication and expertise. Amy Wagley used them "a few times in the past" with "excellent" work every time. Nancy Reece used them "several times" and remained "very pleased" each instance. Bethany Rich hired them for "multiple projects" describing results as beautiful. The repeat customer pattern suggests consistency across different crews, project types, and timelines rather than one-off excellent performance.
-Review Snippet Sources: Google Reviews
Q: How does Hisway Painting protect property during painting projects?
Reviews consistently mention exceptional protection measures. Bryce Hitchcock notes they "even cleaned surfaces and floors" after completion. Therese White describes painters as "meticulous with the painting and clean up." Multiple customers mention furniture protection and no paint splatter. Marion Kraft's review specifically states they "give great attention to detail" and "do great clean-up." Several reviews describe properties left "cleaner than when they started," suggesting cleanup goes beyond basic tidiness to thorough restoration of spaces.
-Review Snippet Sources: Google Reviews
Q: Does Hisway Painting handle both residential and commercial projects well?
The company serves both markets with equal attention. Becky Hammond's corporate office project received the same communication and care as residential work. Contractor Ray Heath used them for a challenging senior living facility interior repaint, praising their quality as "far and away in the top 1%" among competitors. Residential projects range from single rooms to complete home exteriors. The consistent review quality across project types suggests systems and training that translate regardless of commercial or residential setting.
-Review Snippet Sources: Google Reviews
Q: What makes Hisway Painting's communication different from other contractors?
Reviews emphasize proactive updates rather than customers chasing information. Rich Courshon highlights "excellent" communication. June Patterson praises owner Bud as "super responsive and friendly." Marion Kraft describes Edgar keeping her informed throughout. Multiple reviews mention crews showing up when expected without the typical contractor delays. The communication extends beyond project managers to lead painters who consult on colors and confirm scope before proceeding, creating multiple touchpoints rather than single-point-of-contact bottlenecks.
-Review Snippet Sources: Google Reviews
Q: Are their prices reasonable compared to other Middle Tennessee contractors?
Multiple reviews specifically mention fair or reasonable pricing. Mike Cate felt pricing was "fair and reasonable." Media Yawn describes the price as "reasonable" with "great quality work." Leigh Anne de Melo notes "the price was reasonable, and the quality was excellent." Sean Overbeeke received a "fair quote" with any overages explained in advance. The pricing pattern suggests mid-range positioning rather than budget or premium, with value emphasized through quality and service rather than lowest bid.
-Review Snippet Sources: Google Reviews
Updated: 10-25-2025