Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Full Coverage Painting and Flooring
With over 100 Google reviews and a 4.9-star rating, Full Coverage Painting and Flooring operates across Metro Nashville from their location at 115 Great Circle Rd. Owner Andrew London built the company's reputation through personal involvement in estimates and project oversight. The business serves both residential and commercial clients with services spanning interior and exterior painting, hardwood installation and refinishing, LVP, laminate, carpet, tile work, cabinet painting and refinishing, deck staining, and drywall repairs.
Speed defines successful projects. Jordan Harris contacted Full Coverage for an exterior house painting quote, Andrew arrived the next day, and the crew completed the entire job in three days during the July 4th week. Roger P. watched Andrew and Bobby finish deck staining in a single day after starting ahead of schedule. One customer saw bathroom tile demolition, 800 square feet of hardwood refinishing, 330 square feet of LVP installation, and complete trim work finished in under four days. When execution works, the company delivers efficiently with crews maintaining surface protection and daily cleanup. Andrew handles pricing transparently. KC Smythe noted Andrew recommended affordable deck staining rather than expensive refinishing, prioritizing customer needs over upselling. The company offers free estimates.
However, two recent negative reviews expose serious operational problems. Brady Dorris hired Full Coverage for floors and painting with a one to one-and-a-half week timeline quote. The project stretched to two and a half weeks. Workers failed to appear on two scheduled days. The crew left two holes in the yard when removing the dumpster at 10 PM. Robin Schaffer experienced worse during hardwood floor restoration. Crews claimed they applied a third coat when they hadn't. After many no-shows and broken promises, spots still needed fixing when the customer abandoned the project entirely. Both cited terrible communication and project management, with neither receiving detailed owner responses addressing the failures.
Updated: 04-06-2026
Speed varies wildly. Jordan Harris got exterior house painting completed in three days over July 4th week, finishing so quickly the crew worked through the holiday. Roger P. saw deck staining finished "in one day" starting ahead of schedule. Another customer watched bathroom tile demo, 800 square feet of hardwood work, 330 square feet of LVP installation, and quarter round completed "in less than 4 days" with remarkable efficiency. However, Brady Dorris experienced a quoted one-week project stretch to two and a half weeks with workers not showing on multiple days. Robin Schaffer dealt with weeks of rescheduling and no-shows.
-Review Snippet Sources: Google Reviews
Crew quality shows dramatic inconsistency. Kari Batey called them the "BEST Employees" from owner to crew, noting work "done beyond my expectations" with "great precision and teamwork." Multiple reviews praise professional workers who protect surfaces, maintain cleanliness, and respect customer property. However, Brady Dorris dealt with workers who didn't show on scheduled days and crews who "left two holes in my yard that are still present" after dumpster removal. Robin Schaffer experienced crews lying about completed work. When projects succeed, crews demonstrate skill and professionalism. When they fail, accountability disappears.
-Review Snippet Sources: Google Reviews
The company manages hardwood installation, refinishing, sanding, and staining. Jeffrey England praised Andrew for going "above and beyond to get the floor refinished in time" before a house listing, with the walnut finish looking "fantastic" and drawing realtor compliments. Multiple reviews mention efficient hardwood work with proper prep time. However, Robin Schaffer's hardwood restoration experience contradicts this pattern entirely. The crew claimed they applied a third coat when they hadn't, showed up irregularly despite multiple reschedules, and left unresolved spots when the frustrated customer finally "gave up" pursuing completion.
-Review Snippet Sources: Google Reviews
Andrew London handles estimates personally with unusual speed. Jordan Harris called for a quote and Andrew appeared the next day with competitive pricing, then "could start the very next week." KC Smythe praised Andrew for recommending a less expensive deck staining option instead of pushing refinishing, noting this "saving $1500 vs refinishing it." Jeremy Miller appreciated that despite needing only bedroom carpet, the team treated him like "I was the biggest job of the year" with excellent communication and material selection help.
-Review Snippet Sources: Google Reviews
The company provided no public responses to either detailed negative review. Brady Dorris left a 2-star review describing workers not showing up on scheduled days, a project running over 150% past quoted timeline, and yard damage from late-night dumpster removal. Robin Schaffer detailed crews "lied and said they put down the 3rd coat" when they hadn't, multiple no-shows, and unresolved quality issues. Neither review shows owner responses explaining what went wrong, offering resolution, or acknowledging the communication breakdowns both customers emphasized.
-Review Snippet Sources: Google Reviews
Cabinet work receives consistent positive feedback. Carolyn Anderson hired them for kitchen cabinets and three bathroom vanities, praising the results and calling everyone "professional, friendly, courteous and so informative." Allison Moreland noted Full Coverage painted her parents' house and cabinets, describing them as "great at communicating during each step of the process." Reviews mention attention to cabinet finish quality with customers expressing satisfaction with both the workmanship and the communication throughout cabinet projects.
-Review Snippet Sources: Google Reviews
Yes, the company serves diverse project scales. Jeremy Miller needed only bedroom carpet but received treatment demonstrating they "treated me like I was the biggest job of the year" with help selecting materials and excellent communication. Bradford Stirewalt called their project "by far the largest project we've undertaken" with "incredible service and impeccable craftsmanship." The website lists commercial services including new construction, repaints, and government entities. The five-year operational history since 2020 and expansion from Atlanta to Nashville indicates capacity for varied project sizes.
-Review Snippet Sources: Google Reviews, Company Website
The company demonstrates bipolar execution. Approximately 90% of reviews describe timely completion, professional crews, quality work, and responsive communication. These customers experienced exactly what the 4.9-star rating suggests. However, the remaining 10% encountered catastrophic failures involving no-shows, broken timelines, dishonest crews, terrible communication, and unresolved problems. The company provides no public accountability for these failures. Brady Dorris noted the "lack of communication and headaches caused along the way would have made me go with another company had I known." Potential customers face unpredictable outcomes with no visible quality control systems.
-Review Snippet Sources: Google Reviews
Updated: 04-07-2026