Full Coverage Painting and Flooring
Chooz Score Insights
One Team for Two Big Projects
What sets them apart is offering both professional painting and flooring services under one roof. For homeowners tackling a renovation that involves both, this means one point of contact, one timeline, and one company to coordinate with:
- Customers praise the convenience of handling floors and walls together
- Andrew London, the owner, guides customers through the entire process from estimate to completion
- Services include hardwood refinishing, tile work, carpet installation, and interior/exterior painting
"Full Coverage came in, offered me the best possible price, and did an amazing job. The crew was extremely professional." - Jay T., Google Review
Precision in Every Stroke
Customers consistently mention how detailed and thorough the finished work is. Many of the reviews we analyzed highlight specific transformations, from worn hardwood floors brought back to life to kitchen cabinets that look brand new:
- Multiple reviews describe floors and walls that "completely changed the look" of homes
- The Chooz Score's review authenticity indicators show customers naming specific projects like deck staining, cabinet refinishing, and bathroom vanities
"The paint and the floors look incredible. Full Coverage exceeded expectations with flooring renovation." - Brady D., Google Review
A Growing Track Record
The last time we conducted our Chooz Score analysis, Full Coverage had over 115 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 87.3% and has been serving the Nashville area since 2020:
- 94% recommended on Facebook
- Strong recent activity with new reviews coming in weekly
- Service areas include Metro Nashville and Atlanta
"From the initial quote to completion of the project, it was a seamless transaction. All employees were knowledgeable and did outstanding work." - Kyle D., Google Review
Questions to Ask Full Coverage Painting and Flooring
Project timelines and communication
A few reviews mention projects taking longer than originally quoted and occasional scheduling challenges. If your project is time-sensitive, ask directly: "What's the realistic timeline for my project, and how will you keep me updated if anything changes?"
"I was quoted a week to a week and a half for a project that took 2 1/2 weeks to complete. The paint and the floors look incredible, but the lack of communication and headaches caused along the way would have made me go with another company had I known." - Brady D., Google Review (no owner reply)
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
Does Full Coverage Painting and Flooring complete projects as fast as positive reviews claim?
Speed varies wildly. Jordan Harris got exterior house painting completed in three days over July 4th week, finishing so quickly the crew worked through the holiday. Roger P. saw deck staining finished "in one day" starting ahead of schedule. Another customer watched bathroom tile demo, 800 square feet of hardwood work, 330 square feet of LVP installation, and quarter round completed "in less than 4 days" with remarkable efficiency. However, Brady Dorris experienced a quoted one-week project stretch to two and a half weeks with workers not showing on multiple days. Robin Schaffer dealt with weeks of rescheduling and no-shows.
What do customers say about Full Coverage Painting and Flooring's crew professionalism and care?
Crew quality shows dramatic inconsistency. Kari Batey called them the "BEST Employees" from owner to crew, noting work "done beyond my expectations" with "great precision and teamwork." Multiple reviews praise professional workers who protect surfaces, maintain cleanliness, and respect customer property. However, Brady Dorris dealt with workers who didn't show on scheduled days and crews who "left two holes in my yard that are still present" after dumpster removal. Robin Schaffer experienced crews lying about completed work. When projects succeed, crews demonstrate skill and professionalism. When they fail, accountability disappears.
How does Full Coverage Painting and Flooring handle hardwood floor projects?
The company manages hardwood installation, refinishing, sanding, and staining. Jeffrey England praised Andrew for going "above and beyond to get the floor refinished in time" before a house listing, with the walnut finish looking "fantastic" and drawing realtor compliments. Multiple reviews mention efficient hardwood work with proper prep time. However, Robin Schaffer's hardwood restoration experience contradicts this pattern entirely. The crew claimed they applied a third coat when they hadn't, showed up irregularly despite multiple reschedules, and left unresolved spots when the frustrated customer finally "gave up" pursuing completion.
What makes Full Coverage Painting and Flooring's approach to estimates and pricing different?
Andrew London handles estimates personally with unusual speed. Jordan Harris called for a quote and Andrew appeared the next day with competitive pricing, then "could start the very next week." KC Smythe praised Andrew for recommending a less expensive deck staining option instead of pushing refinishing, noting this "saving $1500 vs refinishing it." Jeremy Miller appreciated that despite needing only bedroom carpet, the team treated him like "I was the biggest job of the year" with excellent communication and material selection help.
How did Full Coverage Painting and Flooring respond to the serious complaints from Brady Dorris and Robin Schaffer?
The company provided no public responses to either detailed negative review. Brady Dorris left a 2-star review describing workers not showing up on scheduled days, a project running over 150% past quoted timeline, and yard damage from late-night dumpster removal. Robin Schaffer detailed crews "lied and said they put down the 3rd coat" when they hadn't, multiple no-shows, and unresolved quality issues. Neither review shows owner responses explaining what went wrong, offering resolution, or acknowledging the communication breakdowns both customers emphasized.
Is Full Coverage Painting and Flooring reliable for cabinet painting and refinishing?
Cabinet work receives consistent positive feedback. Carolyn Anderson hired them for kitchen cabinets and three bathroom vanities, praising the results and calling everyone "professional, friendly, courteous and so informative." Allison Moreland noted Full Coverage painted her parents' house and cabinets, describing them as "great at communicating during each step of the process." Reviews mention attention to cabinet finish quality with customers expressing satisfaction with both the workmanship and the communication throughout cabinet projects.
Does Full Coverage Painting and Flooring handle both small residential jobs and larger commercial projects?
Yes, the company serves diverse project scales. Jeremy Miller needed only bedroom carpet but received treatment demonstrating they "treated me like I was the biggest job of the year" with help selecting materials and excellent communication. Bradford Stirewalt called their project "by far the largest project we've undertaken" with "incredible service and impeccable craftsmanship." The website lists commercial services including new construction, repaints, and government entities. The five-year operational history since 2020 and expansion from Atlanta to Nashville indicates capacity for varied project sizes.
Should potential customers trust Full Coverage Painting and Flooring based on the review patterns?
The company demonstrates bipolar execution. Approximately 90% of reviews describe timely completion, professional crews, quality work, and responsive communication. These customers experienced exactly what the 4.9-star rating suggests. However, the remaining 10% encountered catastrophic failures involving no-shows, broken timelines, dishonest crews, terrible communication, and unresolved problems. The company provides no public accountability for these failures. Brady Dorris noted the "lack of communication and headaches caused along the way would have made me go with another company had I known." Potential customers face unpredictable outcomes with no visible quality control systems.
