Chooz Score Insights
The Boss Shows Up
Owner Matthew Piper is personally mentioned in nearly every review. From estimates to final walkthroughs, Matt stays involved throughout the project and responds to customer feedback with thoughtful, personalized messages:
- Matt provides quotes quickly, often visiting the same week as the initial request
- Verena King noted he waited for her to arrive from out of state before the final walkthrough
- The Chooz Score's review response quality component reflects his genuine, detailed replies to customer feedback
"Matt is highly responsive and professional. He has his employees on his payroll, so he is obviously invested in his company and team." - Verena K., Google Review
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Additional Questions Answered
Why do customers repeatedly mention Matthew's responsiveness at The Ville Painting Co?
Multiple reviews highlight same-week estimates and quick project scheduling. William Webster received a site visit the same week as his quote request, while Scott's stairwell project got scheduled within one to two weeks of initial contact. Matthew's pattern of answering calls personally and following up after project completion appears throughout reviews.
How does The Ville Painting Co handle projects for out-of-town homeowners?
Verena King's experience demonstrates their remote project management. While she lived out of state during her 3,400 square foot interior painting, Matthew coordinated the timeline to ensure she could return for the final walk-through. Daily photo updates and consistent communication kept her informed throughout the five-day project.
What makes The Ville Painting Co's preparation process different?
Patrick's review details a day and a half spent solely on preparation for his 5,400 square foot house. Multiple customers note floors protected with multiple layers, careful taping of trim, and thorough surface prep. Gianna mentions patching, sanding, and drywall repair completed before any painting began on her older home.
Does The Ville Painting Co complete projects within the original timeline quoted?
Verena King's 3,400 square foot home with eight colors finished in exactly five days as initially quoted. Patrick's larger project completed in the eight days estimated. PEAKES mentions both interior and exterior projects finishing on schedule, with crews showing up when promised.
How does The Ville Painting Co's pricing compare to other Nashville contractors?
Verena King received a quote more than $8,000 less than her competitor while getting the same scope of work. William Webster notes Matthew came in just above the lowest bid but included proper preparation, power washing, taping, and paint manufacturer recommendations that the lowest bidder omitted.
What is The Ville Painting Co's approach to cabinet refinishing projects?
Kimberly Postlewaite's review mentions cabinet work as part of a comprehensive interior project including wallpaper, board and batten, and picture frame moulding. Barclay King specifically praises cabinet painting quality, with Matthew ensuring complete satisfaction through follow-up. Missy Brister notes they fixed existing cabinet issues before painting.
How does Matthew Piper handle color selection for clients?
Gianna notes Matthew recommended great colors and sheens for her recently purchased older home. Teri Alflen mentions not needing to look at paint samples because Matthew recommended a color based on her description and she couldn't be happier. Multiple reviews reference Benjamin Moore products and local distributor recommendations.
Do they maintain the same quality standards on both small and large projects?
Reviews span from Colette's single-day deck staining to Patrick's 5,400 square foot whole-house repaint. Scottie Tudor praises work completed in a day and a half, while Glenn Suggs has used them four times for various projects. Quality consistency appears regardless of project size, with the same attention to preparation and cleanup.
How The Ville Painting Co. Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how The Ville Painting Co. performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects The Ville Painting Co.’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.