Phillips Home Improvements
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Phillips Home Improvements
About Phillips Home Improvements
Jason Phillips founded Phillips Home Improvements in 1997, building the company from a small exterior painting operation into one of the Dallas-Fort Worth area's recognized home improvement contractors. Project consultants like Dylan, Ethan, Matt Marshall, and Lacy handle initial consultations while project managers including Daniel, Israel, and Antonio oversee job sites. Crew members Francisco, Rony, and Luis are frequently mentioned by name in customer feedback for their work ethic and attention to detail.
The company handles interior and exterior painting, roofing, gutters, windows, siding, and garage floor coatings. For paint projects, they use Sherwin Williams, Kelly Moore, and Behr products. Customers have noted the company's thorough preparation work and cleanup practices, with one describing the results as "workmanship beyond your expectations." Their portfolio spans single-room refreshes to complete exterior transformations and commercial projects including churches and office buildings.
Phillips Home Improvements is fully licensed and insured and has been BBB accredited since 1997. The company received the 2019 BBB Torch Award for Ethics and 2023 SBA Small Business Owner of the Year Award. They serve Allen, Plano, Frisco, McKinney, Dallas, and the greater DFW metroplex.
Updated: 01-27-2026
Q&A Based On What Customers Are Saying About Phillips Home Improvements
Q: How does Phillips Home Improvements handle the consultation and estimate process?
Project consultants receive consistent praise for thorough, no-pressure consultations. Sandra M. noted that Ethan "explained the whole process and what the plan was" while another customer described Dylan as providing "a great experience explaining the job and answering our questions." Matt Marshall and Lacy are also mentioned for their knowledge and responsiveness during initial meetings. Estimates include detailed written breakdowns of work to be performed.
-Review Snippet Sources: Google Reviews
Q: Does Phillips Home Improvements complete painting projects on schedule?
Multiple customers report projects finishing on time or ahead of schedule. Lisa P. stated the crew "finished the job sooner than I expected" and another reviewer noted they "completed the job in a timely manner." Sue S. mentioned her exterior project was "completed and looks beautiful" within the estimated timeframe. However, some larger projects involving multiple services have experienced timeline extensions, so setting clear expectations during consultation is recommended.
-Review Snippet Sources: Google Reviews
Q: What do customers say about Phillips Home Improvements' cleanup practices?
Cleanup receives frequent positive mentions across reviews. One customer stated the crew left the property "cleaner than when they arrived" while another noted "no mess, no trouble, great looking job." Nancy B. specifically praised that workers "cleaned up after themselves every day" during a multi-day exterior project. The company's focus on protecting furniture, floors, and landscaping during painting projects is a recurring theme.
-Review Snippet Sources: Google Reviews
Q: How does Phillips Home Improvements handle wood repair and surface preparation before painting?
The company frequently handles carpentry repairs alongside painting projects. One customer noted they "repaired all the rotten wood on my home and the paint quality and workmanship is amazing." Another review mentioned the team "replaced siding and trim boards, caulked the windows and siding joints" before painting. Francisco and the prep crews are mentioned for thorough sanding, priming, and surface work that contributes to lasting paint finishes.
-Review Snippet Sources: Google Reviews, Angi
Q: Why do customers return to Phillips Home Improvements for multiple projects?
Repeat customers are common, with several reviewers mentioning second or third projects. One customer stated "I've used Phillips several times for roof repair and exterior painting" while another noted "this is the second time I have used them and would definitely recommend them." The pattern suggests customers who have positive initial experiences tend to return for additional services like roofing, gutters, or interior work after exterior painting.
-Review Snippet Sources: Google Reviews
Q: What role do project managers like Daniel, Israel, and Antonio play at Phillips Home Improvements?
Project managers serve as the primary point of contact during active work. Customers describe Daniel as "very responsive and professional" while Antonio is praised for ensuring "the house stayed clean, and any questions I had were addressed in a prompt and professional manner." Israel receives mentions for keeping customers informed of progress. These managers coordinate crews, handle scheduling adjustments, and conduct final walkthroughs.
-Review Snippet Sources: Google Reviews
Q: Does Phillips Home Improvements address quality concerns when they arise?
When issues occur, owner responses indicate willingness to make corrections. One reviewer noted that after identifying concerns, "they were addressed and it looks excellent" following a touch-up visit. JAY dUNTON mentioned "work had to be done two times" but the company offered to send the Production Manager for follow-up. The pattern shows responsiveness to callbacks, though some customers note the importance of thorough walkthrough inspections before final sign-off.
-Review Snippet Sources: Google Reviews
Q: How has Phillips Home Improvements responded to serious customer complaints?
The company has faced criticism in some reviews, including concerns about subcontractor oversight. In response to a December 2025 incident, the owner acknowledged the situation publicly, stating work was stopped immediately and offering a full refund. John Berg's concerns about a roof project timeline prompted an owner response acknowledging "the timeline and quality did not meet expectations." The pattern shows public accountability, though response rates on Yelp are lower than on Google.
-Review Snippet Sources: Google Reviews, Yelp
Updated: 01-27-2026