Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Platinum Painting of Arlington
Homeowners working with Platinum Painting of Arlington start by calling the customer care team, where Jessica, Angie, or Melissa walk through project goals and schedule a complimentary in-home estimate within two to four days. Sales consultants like Vince, Daniel, and Ben visit the property, measure every surface, and deliver a written quote that locks in the final price before work begins.
Once confirmed, a dedicated crew arrives with Sherwin-Williams Cashmere Interior Acrylic Latex or SuperPaint Exterior Acrylic products and handles all prep from caulking and sanding to furniture protection. The team manages interior walls, exterior siding, cabinet refinishing, brick surfaces, popcorn ceiling removal, and wallpaper removal. Painters sweep, vacuum, and reposition furniture so the home stays livable throughout the job.
Karl and Marjorie Pickens opened the company in 2008 after noticing other painting companies gave homeowners few choices beyond paint color. Backed by a $25,000 Satisfaction Guarantee, BBB A+ accreditation, and a Sherwin-Williams Preferred Partner designation, the Arlington team has completed thousands of residential projects across the DFW Metroplex while supporting local causes through SunShine Spaces and Wounded Warriors.
Updated: 06-18-2026
Speed is a recurring theme in customer feedback. One homeowner recalled that a sales consultant came out, provided a quote within minutes, and started the job the next day. Another described receiving a same-day afternoon visit after calling that morning. The typical exterior project wraps in two to three days once the crew arrives, though the company generally schedules work about two weeks after the estimate is approved.
-Review Snippet Sources: Google Reviews
Named team members appear frequently in feedback. Vince, Daniel, Jorge, Cesar, and Julio each receive individual praise for communication, attention to detail, and clean work habits. One repeat customer specifically credited Vince and Jorge as sales representatives and Jose as paint foreman across four separate projects, returning each time because of consistent quality.
-Review Snippet Sources: Google Reviews
Wood repair is regularly completed as part of exterior projects. Customers describe the team replacing and repairing rotted boards, loose fascia, and damaged siding sections before painting. One homeowner on a two-story home noted the crew handled all wood section replacements as part of the exterior scope without requiring a separate contractor.
-Review Snippet Sources: Google Reviews
The company works with Sherwin-Williams products as its standard, using Cashmere Interior Acrylic Latex for indoor surfaces and SuperPaint Exterior Acrylic for outdoor work. The website confirms that homeowners who prefer a different store or brand can request it, and the crew will accommodate. A color consultant is also available to walk through options using the Sherwin-Williams Paint Color Visualizer tool.
-Review Snippet Sources: Google Reviews, Company Website
The team follows a structured process that starts with removing drapery and furniture from each room, followed by caulking, sanding, and priming. Once painting is complete, the crew handles all cleanup including sweeping, vacuuming, disposing of materials, and repositioning furniture. Homeowners are asked only to secure pets and remove personal valuables before work begins.
-Review Snippet Sources: Company Website
The company partners with SunShine Spaces and Wounded Warriors and donates to local police departments. The website highlights a commitment to giving back as a core value. On Nextdoor, the business maintains a strong community presence with neighbors actively recommending the company in local forums and tagging the Arlington website in conversations about reliable painters.
-Review Snippet Sources: Company Website, Nextdoor
The company operates as KJMP Inc, a Texas corporation. The Better Business Bureau has maintained an A+ accreditation for the business since 2009. Texas does not require a state-level painting contractor license, so no license number applies. The company is fully insured and backs all work with a $25,000 Satisfaction Guarantee that is prominently displayed on the website.
-Verification Sources: BBB, TX Secretary of State, TX TDLR
Updated: 06-18-2026