Platinum Painting of Arlington
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Platinum Painting of Arlington
About Platinum Painting of Arlington
When homeowners call Platinum Painting of Arlington or submit an estimate request online, they speak with one of the four women who manage the customer care department. Within two to four days, a project manager like Vince Concepcion or Daniel arrives for an in-person consultation. Vince is known for bringing color samples directly to homes and painting test swatches on walls to help customers visualize their choices. Sheila Lee noted he "brought a thick stack of color samples" and even "painted some of each on our siding" when she struggled to decide.
The company handles interior and exterior residential painting, cabinet refinishing, wallpaper removal, popcorn ceiling removal, and brick painting throughout the DFW Metroplex. Wood rot repair and caulking are addressed as part of surface preparation before any painting begins.
Founded in 2008 by husband-and-wife team Karl and Marjorie Pickens, the fully insured team operates from their Arlington location on Arkansas Lane. Platinum Painting is BBB Accredited and serves Arlington, Grand Prairie, and surrounding North Texas communities.
Updated: 01-27-2026
Q&A Based On What Customers Are Saying About Platinum Painting of Arlington
Q: Why do so many customers return to Platinum Painting of Arlington for multiple projects?
The review pattern reveals significant repeat business. Bic called this "the 4th time I've used Platinum Painting for major paint jobs." Linda Bounds confirmed "this is third time have used Platinum painting services." Toni L Johnson mentioned using the company "for over five years" and referring friends. Joey Gauger, Alan Stein, Heather Barr, Cheryl Hare, and Kaitlyn Diaz all documented second or third projects with the company.
-Review Snippet Sources: Google Reviews
Q: How does Platinum Painting of Arlington handle situations when the work needs corrections?
Reviews show the company returns promptly to address concerns. J.T. Shu explained that when the front door was not perfect initially, "the painter came back and repainted it with three coats, making the door look absolutely fabulous." Yavar aatashbaran noted that when they found minor issues, "the company and Daniel were quickly arranged for crew to come back and finish the job." Sherrilyn Kelly confirmed they "returned for minor repairs."
-Review Snippet Sources: Google Reviews
Q: Does Platinum Painting of Arlington help customers choose paint colors?
Project managers actively assist with color selection. Cheryl Hare recalled Vince "confirmed the colors" before work began. Jon Tamayo appreciated that "Vincent even helped me pick out the colors (which I totally hate doing)." Frederick Owens described how "Vince was so patient with us and went out of his way to provide more samples and give us options we hadn't even considered." The company also offers professional color consultation for a nominal fee.
-Review Snippet Sources: Google Reviews
Q: What do customers say about Platinum Painting of Arlington's pricing compared to other quotes?
Multiple reviewers obtained competing estimates before choosing Platinum. Sally Robinson stated "their pricing was great (we had 4 estimates done)." Augie Gardino found "his price was much better than expected based on two previous estimates." Sarah Sanders observed that "reasonably priced and fantastic job aren't said in the same sentence but I can say that about Platinum." The pattern shows competitive positioning without sacrificing quality.
-Review Snippet Sources: Google Reviews
Q: How does Platinum Painting of Arlington protect property and handle cleanup?
Customers consistently praise the protection and cleanup process. Isa Hafza noted "they cover every inch of material in the house so that paint doesn't cross over." Roy Ward described how the painter "covered all floors furniture and door handles so no paint was transferred." Cheryl Hare observed Julio "made every effort to protect the trims using painter tape & drop clothes." Final walkthroughs are conducted before crews leave.
-Review Snippet Sources: Google Reviews
Q: What happened with the negative reviews at Platinum Painting of Arlington?
The 3-star review from Steven Bell regarding overspray on doors and solar panels received a professional owner response offering to "reach out to you to discuss further." On Facebook, when Stacy Schultz Ford questioned review practices, the company responded that "we take all customer feedback seriously" and explained they have no control over platform review management. The pattern shows professional accountability rather than defensive reactions.
-Review Snippet Sources: Google Reviews, Facebook
Q: Does Platinum Painting of Arlington handle wood repairs along with painting?
Wood repair is regularly completed as part of exterior projects. Jim Valenti confirmed "we did paint outside, wood repair and all new gutters." Michael Ikner noted the team handled "replacing/repairing wood sections" on his two-story home. Lorne Kane appreciated that "they went out of their way to fix any boards that were loose or rotted." K Dinh simply stated they "fixed rotten woods, and cleanup after."
-Review Snippet Sources: Google Reviews
Q: How quickly can Platinum Painting of Arlington schedule and complete projects?
Speed appears frequently in reviews. Gaylynne Carr was impressed that "Vince came out had a quote within 15 minutes and started the job the next day." Ethan Kortkamp described "quick response, quicker quote at great price, and Daniel and his team were in and out in one day." Calvin Cline recalled "I called them one morning and Vince came out that afternoon." Typical exterior projects complete in two to three days.
-Review Snippet Sources: Google Reviews
Updated: 01-27-2026