CertaPro Painters of NW San Antonio
About CertaPro Painters of NW San Antonio
Homeowners throughout Boerne, Helotes, and Leon Springs turn to CertaPro Painters of NW San Antonio when quality and reliability matter most. Since 2014, this veteran and family-owned franchise has earned a 4.9-star Google rating with over 90 five-star reviews, building a reputation for transforming properties across the Texas Hill Country.
The company specializes in both residential and commercial painting, with particular expertise in cabinet refinishing, exterior repainting, deck staining, and popcorn ceiling removal. General Manager Amie Reynolds personally handles estimates and maintains communication throughout each project, while Director of Operations Anthony Nicola ensures crews deliver consistent results. Customers frequently mention the team's attention to protecting furniture and flooring, with reviews noting crews who leave homes "cleaner than when they arrived."
What distinguishes CertaPro Painters of NW San Antonio is their commitment to building lasting relationships. Laura Burke Shumaker has trusted them with four separate projects, returning each time because of consistent quality. The fully licensed and insured team backs every project with a 2-year warranty on workmanship. With an A+ BBB rating and financing options available, they've become the preferred choice for property owners seeking professional results without compromise across the greater San Antonio area.
Updated: 12-01-2025
Q&A Based On What Customers Are Saying About CertaPro Painters of NW San Antonio
Q: Why do customers mention Amie Reynolds so frequently in CertaPro Painters of NW San Antonio reviews?
General Manager Amie Reynolds appears in dozens of reviews as the primary point of contact throughout projects. Customers appreciate her hands-on approach to estimates and ongoing communication. Jennifer Casarez describes the team as "professional and thorough," while multiple reviewers credit Amie specifically for keeping them informed at every stage. Her personal involvement in each project sets the tone for the entire customer experience.
-Review Snippet Sources: Google Reviews
Q: What makes CertaPro Painters of NW San Antonio's cabinet refinishing stand out?
Cabinet refinishing represents one of the company's most praised specialties. Customers consistently highlight the transformation quality and smooth finishes. Laura Burke Shumaker, who has used them for four projects, notes "excellent job with my cabinets" and specifically praises the attention to detail. The team handles complete cabinet preparation, including hardware removal, proper priming, and multiple coats for lasting durability.
-Review Snippet Sources: Google Reviews
Q: Does CertaPro Painters of NW San Antonio have repeat customers who return for additional projects?
Repeat business represents a significant portion of their work, demonstrating consistent delivery on promises. Laura Burke Shumaker exemplifies this pattern, stating "This is my 4th time using CertaPro" and continuing to return for new projects. Multiple reviewers mention booking additional work immediately after initial projects complete. This loyalty pattern suggests satisfaction that extends well beyond single transactions.
-Review Snippet Sources: Google Reviews
Q: How do CertaPro Painters of NW San Antonio crews handle furniture and floor protection?
Protection practices receive consistent praise across review platforms. Crews arrive with drop cloths, plastic sheeting, and painter's tape to safeguard all surfaces before work begins. Marcy Carroll describes her experience noting "everything was clean and in order" upon completion. Monica Salas praises the crew for being "very careful" with her belongings. This attention to protection reflects their commitment to respecting customer property throughout each project.
-Review Snippet Sources: Google Reviews, Facebook
Q: How does CertaPro Painters of NW San Antonio respond when customer concerns arise?
When issues arise, owner Jonathan Robinson and General Manager Amie Reynolds respond professionally rather than defensively. The single critical Google review received a direct owner response offering resolution. Customers who reported minor touch-up needs describe quick follow-through. Gina Koster notes "any issues were addressed and it looks excellent!" This accountability pattern demonstrates commitment to customer satisfaction beyond project completion.
-Review Snippet Sources: Google Reviews
Q: What do reviews say about CertaPro Painters of NW San Antonio's exterior painting quality?
Exterior projects represent a significant portion of their work across the Hill Country region. Customers mention proper surface preparation, including power washing and caulking before painting begins. Connie Wolff describes her experience as "exceptional" and specifically praises the exterior transformation. The Texas sun demands quality materials and proper application techniques, which reviews consistently confirm through mentions of lasting results and thorough prep work.
-Review Snippet Sources: Google Reviews, Angi
Q: Is CertaPro Painters of NW San Antonio's pricing fair compared to the quality delivered?
Value perception appears consistently positive across review platforms. While not positioned as the cheapest option, customers emphasize fair pricing for quality received. Nolan Terrill notes the estimate was accurate with "no surprise costs," and Mark Leiber describes getting "good quality" for the investment. The company offers financing options for larger projects, making professional painting accessible to more homeowners throughout the service area.
-Review Snippet Sources: Google Reviews, Angi
Q: Do CertaPro Painters of NW San Antonio crews show up on time and complete work as scheduled?
Timeliness and schedule adherence appear as consistent themes across reviews. Crews arrive within promised windows and often complete projects ahead of schedule. Shirley Carter mentions the team was "on time and finished the job perfectly," while Steve Richter notes prompt arrival and efficient completion. This reliability reflects the operational standards Director of Operations Anthony Nicola maintains across all projects.
-Review Snippet Sources: Google Reviews
Updated: 12-01-2025