CertaPro Painters of NW San Antonio

Punctuality emerges as one of the most consistent themes across reviews. Customers describe crews arriving when expected and maintaining momentum throughout projects. One Helotes homeowner noted they were "on time" and "very good at making sure everything was done right." Another customer praised the team for being "careful, efficient, tidy and friendly."

Cleanup consistently impresses customers, with many remarking that crews leave homes spotless. One reviewer described opening their freshly painted master suite to find "all the furniture was placed in its original positions and the area was spotless." Another mentioned the painters "cleaned up every day before they left." This attention extends to both interior and exterior work.

Angelo Nicola, Partner and Director of Sales, receives frequent praise for his communication and professionalism during the estimate process. Customers describe him as responsive and thorough in explaining project details. One reviewer noted he provided a "very detailed estimate" that helped them understand exactly what the project would involve.

Yes, the veteran-owned company offers both a military discount and a repeat customer discount. Multiple reviewers mention taking advantage of these savings. One long-time customer stated they "continue to use them" because "they do a quality job, provide a military discount and a repeat customer discount."

Deck staining and exterior wood projects represent a significant portion of their work, with numerous customers praising the results. One Helotes customer with a three-tiered deck reported "they did amazing work, it looks beautiful." Another reviewer noted the crew "made the deck on the house look brand new."

While the vast majority of reviews are positive, a few customers have reported challenges with follow-up service after project completion. One reviewer advised ensuring "EVERYTHING is completely done before you pay them." However, other reviews show owner Jonathan stepping in to resolve concerns, with one customer noting their "experience started out shaky" but Jonathan "made it right."

Yes, the company maintains an active commercial painting division serving retail centers, office buildings, event venues, and multi-unit properties. A recent commercial client praised the team, noting "Erik, Jansen, and Spencer were on site and made everything seamless, professional and easy to work with." They described their building as looking "fresh and ready for all the upcoming events."

Repeat business appears frequently in reviews, with customers citing consistent quality and reliable service. One homeowner who used them for both interior and exterior work stated they "have always been pleased with the exceptional service they provide" and that quality is "the reason that I continue to use them."