The last time we conducted our Chooz Score analysis, CertaPro Painters of NW San Antonio had over 110 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 83.2%. The Chooz Score's cross-platform analysis shows consistent ratings, with steady review activity month over month:
"I have used CertaPro Painters for both exterior and interior painting and have always been pleased with the exceptional service they provide. That is the reason that I continue to use them. They do a quality job, provide a military discount and a repeat customer discount." - Otis S., Angi Review
Cleanup consistently impresses customers, with many remarking that crews leave homes spotless. The Chooz Score's review authenticity indicators show consistent mentions of cleanliness and protection of customer property across dozens of reviews:
"The painters did a terrific job, completed it on time, and were professional and kind. They did a walk thru at the end and fixed any small issues I had." - Vickie E., Google Review
This company clearly states a two-year limited warranty on most residential projects, which is notable for the painting industry where warranty terms are often vague or unstated. The Chooz Score's negative review resolution component shows that when issues arise, owner Jonathan steps in to address concerns:
"I had a paint issue that just wouldn't resolve itself at no fault to them. They said those same words and absolutely meant it, they made good on what they said." - JROD 70, Google Review
One reviewer advised ensuring "EVERYTHING is completely done before you pay them," describing difficulty getting return calls after payment to complete unfinished work. While most reviews are overwhelmingly positive, this feedback suggests clarifying expectations upfront. Ask them directly: "What is your process for final walkthrough and sign-off, and how do you handle any punch list items that come up after the project?"
"If you get work done by this company, make sure that EVERYTHING is completely done before you pay them. Otherwise they will not return your calls or return to complete the unfinished work." - Mark M., Google Review (no owner reply)
Want us to do the work for you and find you the best painting contractor?
Get StartedFREE SERVICEEvery painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in San Antonio Nw, TX.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within San Antonio Nw, TX.