Chooz Score Insights
Clear Communication from Start to Finish
Project managers like Josh, Trey, and Angel don't just oversee the work, they keep customers informed every step of the way. Multiple customers highlight how project managers check in daily with progress updates, respond quickly to questions, and walk through any concerns in person. The Chooz Score's review response quality component reflects how the owner handles feedback: personalized replies, not copy-paste responses:
- Owner responds to virtually every review with specific details about the project and customer
- Same-day callbacks on quote requests, even on weekends
"Angel checked in with me every day about the progress of the project." - Rita H., Google Review
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Additional Questions Answered
What do customers say about the surface preparation process at Spray Tex Painting?
Reviewers consistently highlight thorough preparation as a defining trait. Debra Kusek, whose 20-year-old home interior was fully repainted, noted there was "very little for me to point out during the touch-up walkthrough" despite describing herself as meticulous about details. Lisa Westaway praised communication from the start, with "pricing broken down so we could see and understand all costs right from the beginning." The emphasis on prep before paint application is a recurring theme across dozens of accounts.
How does Spray Tex Painting handle communication and project updates throughout a job?
Communication stands out as the most frequently praised element across reviews. Lana Palmer described responsiveness from "their first reply" through project completion, highlighting that project manager Sammy "answered my questions promptly, courteous, patient." John Patricia called the experience "absolutely amazing" from start to finish, emphasizing the team arrived on time and made sure everything was done perfectly. Consistent updates from project managers keep homeowners informed at every stage.
What makes Spray Tex Painting's cabinet refinishing service stand out from competitors?
Cabinet refinishing is one of the most frequently reviewed services, with customers describing results that look factory-fresh. The company uses a spray application process on existing cabinets that produces what the website calls "a factory finish that will stand the test of time." Multiple Angi reviewers describe cabinets with a "smooth, flawless finish" that completely transformed their kitchens, with the work backed by the 10-year interior warranty.
How have customers experienced the in-home color consultation offered by Spray Tex Painting?
The free in-home color designer consultation draws frequent praise for being low-pressure and genuinely helpful. Lana Palmer credited Greg with "suggested the color for my kitchen cabinets... love it!" after he visited her home. Several Angi and HomeAdvisor reviewers specifically note the color consultant as a key reason they chose Spray Tex over competitors, describing the designer as knowledgeable and patient during the selection process.
What specific crew members do customers mention and what do they say about the team?
Reviews name over a dozen individual crew members, a strong indicator of an in-house workforce. AJ Lindsey praised "Jerry, Morgan, and the crew" as easy to work with and very detailed. Fernando is frequently cited for kitchen and cabinet work. Greg and Sammy appear as service advisors and project managers who maintain communication throughout. Angel Reyes, a field supervisor and Texas Tech graduate, oversees project quality on site.
How does the 10-year transferable warranty actually work for interior painting projects?
The published warranty page states coverage for 10 years on interior work and 5 years on exterior work, measured from the date the customer feedback form is completed. The warranty covers peeling and blistering from defective workmanship and is transferable to new homeowners. Customers must pay in full and complete the feedback form to activate coverage. Multiple reviewers describe warranty technicians responding to minor touch-up requests after project completion.
How does Spray Tex Painting address issues or complaints when they arise?
Several reviews describe a company committed to making things right. John Patricia observed that "their professionalism, honesty, and hard work really stood out" along with going "above and beyond" to ensure satisfaction. A Nextdoor reviewer noted that on the "rare occasions when something has gone off track due to normal construction challenges, they've been quick to make it right." The done-right guarantee backs this approach with a formal commitment.
What business registration does Spray Tex Painting operate under in Texas?
Spray Tex Painting operates as a DBA of Marquis Perkins LLC, a Texas limited liability company incorporated on 2/6/2017. The business is managed by Mason Marquis as President/CEO with Tanya Franklin as Office Manager. Joshua Perkins is listed as an LLC Managing Member. The company holds BBB accreditation since November 2017 with an A+ rating. Texas does not require a state-level painting contractor license.
-Verification Sources: BBB Business Profile; Texas Comptroller Business Search
How Spray Tex Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Spray Tex Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Spray Tex Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.