Spray Tex Painting
About Spray Tex Painting
From first contact to final walkthrough, Spray Tex Painting designs their process around customer transparency. When DFW homeowners call or submit an estimate request, sales consultants like Brianna or Jonathan personally respond, often within hours. They schedule on-site consultations at customer convenience, spending time discussing color preferences, addressing concerns about surface preparation, and explaining timeline expectations. Customers receive detailed written estimates with itemized costs and projected completion dates. Color consultant Emmellia helps homeowners test samples and narrow down palette choices.
During projects, crews arrive within scheduled windows, confirmed by morning text messages or calls from project managers. Customers receive progress updates throughout the day, with many reviews mentioning the communication from coordinators like Trey, Justin, Josh, and Angel. When issues arise during work, project managers contact customers directly rather than leaving crews to explain changes. Reviews consistently mention these practices, with one customer noting the crew "worked long into the night and made sure every little detail was done exactly as I wanted it" and another describing "daily progress updates with photos." Lead painters perform thorough cleanup before leaving each day, with multiple customers stating properties were left "cleaner than when they started."
After completion, project managers and crew leaders conduct joint walkthroughs, providing touch-up paint and reviewing the 10-year interior warranty and 5-year exterior warranty terms. The company follows up to verify satisfaction and address any concerns. The fully bonded and insured team, BBB accredited with an A+ rating, covers Denton, Plano, Southlake, and the greater DFW metroplex, handling projects from single-room refreshes to complete commercial transformations. With over 450 five-star Google reviews, Spray Tex Painting has built their reputation through customers who trust the transparent process enough to hire them for multiple projects and refer family members.
Updated: 11-21-2025
Q&A Based On What Customers Are Saying About Spray Tex Painting
Q: How quickly does Spray Tex Painting respond to estimate requests?
Multiple reviews mention rapid response times. Customers describe receiving detailed quotes "within minutes" of initial consultation and sales consultants responding quickly to inquiries. One reviewer noted the process was "straightforward, and we received a detailed, reasonable quote in our inbox within minutes." The company emphasizes accessibility, with consultants like Brianna and Jonathan handling initial contact and scheduling.
-Review Snippet Sources: Google Reviews
Q: Does Spray Tex Painting provide daily updates during projects?
Reviews consistently mention communication during work. Customers describe "daily progress updates with photos" and "frequent" texting from project managers. One customer specifically praised how "Trey was always checking in to make sure things were going as planned" while another noted receiving "end-of-day photo updates showing progress." Project coordinators maintain contact throughout the entire process.
-Review Snippet Sources: Google Reviews
Q: What makes Spray Tex Painting's preparation and protection practices stand out?
Customers frequently mention thorough protection systems. Reviews describe "the amount of time spent prepping the area" with floors "completely covered" and "every area that wasn't painted" protected. Multiple customers note surfaces that were "protected better than my own furniture" and four-layer floor protection. One reviewer stated the crew ensured "not a single drop of paint anywhere it shouldn't be."
-Review Snippet Sources: Google Reviews
Q: How does Spray Tex Painting handle scheduling and project timelines?
Reviews show strong timeline management. Customers mention crews who "finished the job quickly" and projects completed "in record time" while maintaining quality. One homeowner noted "1,800 sqft home done in less than 3 days (including ceiling, walls, trim, and doors)" while another described work as "quick, efficient and the end result looks beautiful." Project managers coordinate schedules to accommodate customer availability.
-Review Snippet Sources: Google Reviews
Q: Who are the key team members customers work with at Spray Tex Painting?
Reviews name specific individuals consistently. Project managers Trey, Justin, Josh, and Angel handle coordination and customer communication. Sales consultants Brianna and Jonathan manage estimates and initial consultations. Color consultant Emmellia helps with palette selection. Lead painters mentioned by name include Gio, Sammy, Miguel, Fernando Alas, Roberto, Vicente, and Anastacio. Customers note these individuals by name, showing consistent team composition.
-Review Snippet Sources: Google Reviews
Q: Does Spray Tex Painting complete final walkthroughs after projects?
Multiple reviews confirm thorough completion processes. Customers describe "final walk through" procedures and attention to punch list items. One reviewer noted "Jim walked through with us at the end in order to do a detailed punch list" while another mentioned the company ensuring "every little detail was done exactly as I wanted it." The process includes providing touch-up paint and warranty information.
-Review Snippet Sources: Google Reviews
Q: How does Spray Tex Painting handle issues discovered during painting?
Reviews show proactive problem resolution. When crews discover issues like "damaged door frames" or areas needing attention, they "handle it without scheduling delays" and address problems "without change orders." One customer described how the crew identified and fixed discovered issues, stating everything was "addressed and it looks excellent." Project managers contact customers directly when unexpected situations arise.
-Review Snippet Sources: Google Reviews
Q: What warranty coverage does Spray Tex Painting provide?
The company offers industry-leading warranty terms. Reviews and company information confirm a 10-year transferable warranty on interior painting and a 5-year transferable warranty on exterior painting. Multiple customers specifically mention "the 10 year warranty" as a deciding factor. One reviewer stated "you cannot beat the 10 year warranty" when comparing contractors. The warranties cover workmanship and provide long-term protection.
-Review Snippet Sources: Google Reviews, Website, Nextdoor
Q: Does Spray Tex Painting earn repeat business from customers?
Reviews demonstrate strong customer retention. Multiple homeowners describe hiring the company for additional projects after initial satisfaction. One customer stated "we had such a good experience with them" and hired them again, while another noted "coming back to us for another project." A reviewer mentioned "had them paint all living areas last year" before returning for bedrooms and bathrooms. The repeat business indicates consistent quality delivery.
-Review Snippet Sources: Google Reviews
Updated: 11-21-2025