Pro Custom Painting
Chooz Score Insights
Our Chooz Score evaluates 44 factors across reviews, digital presence, and business credentials. Here's what stands out for Pro Custom Painting
Specializing in interior transformations, cabinet refinishing, and exterior makeovers throughout the Dallas-Fort Worth metroplex, Pro Custom Painting brings a family-centered approach to every project. Jose Moreno founded the company in 2013, and today he and his wife Karen oversee operations from their Grand Prairie base. Jose handles on-site project management and estimates while Karen manages scheduling and client communication.
The fully insured team handles residential and commercial work ranging from single-room refreshes to hotel exterior repaints. Services include drywall repair, texture matching, fence staining, bathroom remodeling, and wallpaper installation. Crew member Javier handles many residential projects, with customers noting his "highly professional job with courtesy and care."
Pro Custom Painting has partnered with Hues to You for professional color consultations, offering clients complimentary guidance on palette selection. The company uses Sherwin-Williams and PPG paints and offers financing through GreenSky. They serve Arlington, Fort Worth, Grand Prairie, Dallas, Irving, Grapevine, Plano, and surrounding communities.
Updated: 01-30-2026
Q&A Based On What Customers Are Saying About Pro Custom Painting
Q: Does Pro Custom Painting treat small jobs with the same care as large projects?
Multiple customers confirm Pro Custom Painting approaches smaller projects without inflated pricing or dismissive attitudes. Alexis Holguin notes they "treated our small job just like it was a high dollar job" despite initial concerns about finding a contractor willing to help. The team proved "fast, professional, worked with our busy schedule, and delivered on their proposal."
-Review Snippet Sources: Google Reviews
Q: How does Pro Custom Painting handle texture matching and drywall repairs?
Texture work stands out as a particular strength. K Green calls their work "probably the best texture work I've seen" after a wall repair, noting the finished result blends seamlessly. Mike Morton similarly praises their "excellent job matching textures" during a home remodel involving extensive drywall work. Cory Turner describes a ceiling repair as "completely seamless now, you'd never even know there had been a problem."
-Review Snippet Sources: Google Reviews
Q: What role does owner Jose Moreno play in Pro Custom Painting projects?
Jose remains actively involved in projects rather than delegating entirely. Stacy Clark describes him as "a man of his word" who explains work "with the benefit of photos." Brandon Sheehy recalls Jose "insisted upon coming out an additional day and retexturing our entire room" even after the customer expressed satisfaction with imperfections. Multiple reviews mention Jose personally handling estimates, answering questions, and managing on-site work.
-Review Snippet Sources: Google Reviews
Q: Is Pro Custom Painting quick to respond to estimate requests?
Response time appears to be a consistent strength. Charley Kiser notes Pro Custom Painting was "quickest of all vendors to contact us, inspect the site, and provide a competitive bid." Mike Russo found it "very easy to get a quote and schedule service" with "communication from the office" being excellent throughout. David Riener states the "level of communication and responsiveness" from Pro Custom is "unmatched."
-Review Snippet Sources: Google Reviews
Q: How do Pro Custom Painting crews handle cleanup and property protection?
Reviews consistently mention attention to protecting customer property. Eric Crane was "especially impressed that they left no remaining paint in our grass or landscaping" compared to previous painters. Kevin Bubel notes crews "kept our surrounding spaces very clean." One customer (Connie Wang) mentioned finding "a few small paint spots on the floors" but still gave five stars and plans to use them again.
-Review Snippet Sources: Google Reviews
Q: Does Pro Custom Painting offer color consultation services?
Pro Custom Painting provides complimentary color consultations through their partnership with Hues to You. Jill Goad mentions "Katy helped with color choices and we are so pleased with how everything looks." Connie Wang appreciated how "Karen made the process smooth" by "arranging a free color consultation" when their project expanded. David Ozuna confirms "the free color consultation was a huge help."
-Review Snippet Sources: Google Reviews
Q: What is Pro Custom Painting's pricing reputation according to customers?
Customers consistently describe pricing as fair and competitive. Yelp reviewer Charley K. mentions "professional quality work at a fair price." Mike R. on Yelp found the company "reasonably priced." Google reviewer LC notes Jose "worked with me with my budget" while Rod See describes them as "fairly priced." Several reviews mention receiving competitive bids compared to other contractors.
-Review Snippet Sources: Google Reviews, Yelp
Q: Can Pro Custom Painting restore cabinets that are in poor condition?
Cabinet refinishing is a specialty. Jill Goad worried about cabinets "in bad shape" but Jose and his team "were able to make our kitchen and bathroom cabinets come back to life." Mike Morton notes "the finishes on all new cabinets and woodwork are first class." Genaro Anaya praises their "amazing job staining my entertainment center." The company handles both painted and stained cabinet finishes.
-Review Snippet Sources: Google Reviews
Updated: 01-30-2026