Question 1

Q: Does Pro Custom Painting treat small jobs with the same care as large projects?

Accepted Answer

Multiple customers confirm Pro Custom Painting approaches smaller projects without inflated pricing or dismissive attitudes. Alexis Holguin notes they "treated our small job just like it was a high dollar job" despite initial concerns about finding a contractor willing to help. The team proved "fast, professional, worked with our busy schedule, and delivered on their proposal."

Question 2

Q: How does Pro Custom Painting handle texture matching and drywall repairs?

Accepted Answer

Texture work stands out as a particular strength for Pro Custom Painting. K Green calls their work "probably the best texture work I've seen" after a wall repair, noting the finished result blends seamlessly. Mike Morton praises their "excellent job matching textures" during extensive drywall work. Cory Turner describes a ceiling repair as "completely seamless now, you'd never even know there had been a problem."

Question 3

Q: What role does owner Jose Moreno play in Pro Custom Painting projects?

Accepted Answer

Jose remains actively involved rather than delegating entirely at Pro Custom Painting. Stacy Clark describes him as "a man of his word" who explains work "with the benefit of photos." Brandon Sheehy recalls Jose "insisted upon coming out an additional day and retexturing our entire room" even after the customer expressed satisfaction with imperfections. Multiple reviews mention Jose personally handling estimates and on-site work.

Question 4

Q: Is Pro Custom Painting quick to respond to estimate requests?

Accepted Answer

Response time appears to be a consistent strength for Pro Custom Painting. Charley Kiser notes they were "quickest of all vendors to contact us, inspect the site, and provide a competitive bid." Mike Russo found it "very easy to get a quote and schedule service" with "communication from the office" being excellent. David Riener states the "level of communication and responsiveness" is "unmatched."

Question 5

Q: How do Pro Custom Painting crews handle cleanup and property protection?

Accepted Answer

Reviews consistently mention Pro Custom Painting crews protecting customer property. Eric Crane was "especially impressed that they left no remaining paint in our grass or landscaping" compared to previous painters. Kevin Bubel notes crews "kept our surrounding spaces very clean." On Yelp, Mike R. describes the overall process as "very easy" with "reasonably priced" service and satisfaction with results.

Question 6

Q: Does Pro Custom Painting offer color consultation services?

Accepted Answer

Pro Custom Painting provides complimentary color consultations through their partnership with Hues to You. Jill Goad mentions "Katy helped with color choices and we are so pleased with how everything looks." Connie Wang appreciated how "Karen made the process smooth" by "arranging a free color consultation" when their project expanded. David Ozuna confirms "the free color consultation was a huge help."

Question 7

Q: Can Pro Custom Painting restore cabinets that are in poor condition?

Accepted Answer

Cabinet refinishing is a specialty for Pro Custom Painting. Jill Goad worried about cabinets "in bad shape" but Jose and his team "were able to make our kitchen and bathroom cabinets come back to life." Mike Morton notes "the finishes on all new cabinets and woodwork are first class." On Yelp, Charley K. praises the "professional quality work at a fair price with a friendly attitude."

Question 8

Q: Is Pro Custom Painting a registered business in Texas?

Accepted Answer

Texas does not require a statewide contractor license for painting services. Pro Custom Painting Limited Liability Company was registered with the Texas Secretary of State on July 26, 2019, under File No. 0803379463. The Texas Comptroller shows the entity with Taxpayer No. 32071467974 at 1926 Pavia Ct, Arlington, TX 76006. Per the Texas Comptroller, the LLC's SOS Registration Status is listed as INACTIVE with franchise tax involuntarily ended. The BBB profile lists the business as a Sole Proprietorship under owner Jose Moreno, started August 22, 2013. Customers should verify current registration status directly with the company.

Question 9

How Pro Custom Painting Was Evaluated

Accepted Answer

Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Pro Custom Painting performs across the key signals that matter most to property owners.  How the Chooz Score Works The Chooz Score is a 100-point rating based on four core pillars:  Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews Website and digital presence, which helps indicate professionalism, transparency, and communication quality Business authority & operations, including years in business, licensing, insurance, and other operational standards Each contractor is evaluated using the same framework nationwide, and the score reflects Pro Custom Painting’s performance within its local market.  A Chooz Score represents real-world performance, verified signals, and human-reviewed context.  Chooz Score Award Levels 80–86.9: Chooz Certified 87–93.9: Top Painter Award 94–100: Best Painter Award Scores are determined through more than 40 evaluation factors across our four pillars.  If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.

Question 10

What are the Chooz Score award levels?

Accepted Answer

Chooz Score award levels are: Chooz Certified (80-86.9 points), Top Painter Award (87-93.9 points), and Best Painter Award (94-100 points). Scores are determined through more than 40 evaluation factors across four pillars: platform reviews, review quality, digital presence, and business authority.

Question 11

How does the Chooz Score work?

Accepted Answer

The Chooz Score is a 100-point rating based on four core pillars: platform reviews and ratings from multiple sources, review quality and engagement including customer feedback depth and company responses, website and digital presence quality, and business authority including licensing and operational standards. Each contractor is evaluated using the same framework nationwide, and the score reflects real-world performance, verified signals, and human-reviewed context.

Pro Custom Painting

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About Pro Custom Painting

Q&A Based On What Customers Are Saying About Pro Custom Painting