Chooz Score Insights
Hands-On Leadership
Remodeling consultant Josh Miller stands out across reviews for his hands-on approach and extensive expertise. The Chooz Score's owner engagement indicators are strong: customers consistently mention Josh by name for guiding complex projects from design through completion:
- Patrick found Josh "available any time to answer questions and provide updates"
- Kevin called the entire experience "flawless" and praised Josh for coordinating tile workers, plumbers, and painters into a seamless finished product
- Lisa notes Josh "came in and put us at ease" during the initial consultation
"The work Josh Miller and his team provided was amazing. Josh was also available any time to answer questions and provide updates on the work." - Patrick S., Google Review
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Additional Questions Answered
How does Performance Painting prepare exterior surfaces before the paint crew starts?
The team begins with a thorough power wash and then addresses any wood rot, peeling paint, or damaged caulking. Rick Bartel described a project where crews did a serious power washing to prepare the shutters, stucco, and fascia before applying primer and paint. That prep-first approach means the finish coat bonds properly and holds up against Texas weather.
What do customers notice about how the crew handles communication and scheduling on painting projects?
Reviewers point to quick responses from estimators and consistent updates from project leads. Austin Jones said communication, craftsmanship and efficiency were outstanding from start to finish. Consultants Jeff and Josh are frequently named for keeping homeowners informed during both the quoting and execution phases of their projects.
What kind of results are customers seeing on cabinet refinishing work?
Cabinet projects draw some of the most detailed praise. Customers describe finishes that look factory-quality after the team preps, primes, and applies multiple coats. Sher McClanahan noted that Josh Miller delivered a garage and laundry room paint matching a newly installed cabinet color with precise color matching, and the end result exceeded expectations.
How does the company handle larger or multi-trade projects that go beyond painting?
Performance Painting functions as a general contractor for projects that combine painting with remodeling, drywall, trim, and restoration work. Curtis Betts hired them for multiple home improvement projects, as well as paint and found the coordination seamless. The sister company, Performance Roofing, takes on roofing and gutter work so one team manages the full scope.
What sets the crew members apart based on how customers describe them in their feedback?
Named crew leads like Jeff, Manuel, Josh, Brad, and German appear repeatedly. Homeowners praise their politeness, attention to detail, and willingness to go beyond the original scope when small issues come up. Michelle Nevelle said Brad also went above and beyond on her project, which reflects the company-wide approach the Performance Promise is built on.
How does Performance Painting handle interior projects in occupied homes?
The crew covers furniture, masks off trim, and works around homeowners with minimal disruption. Teresa R. noted on Yelp that the painters did exceptional work and stayed late to make sure they completed the project in a short time since she needed to travel. Reviewers frequently mention the team leaving workspaces clean at the end of each day.
What licensing and entity standing does Performance Painting Contractors, Inc. hold?
The company is registered as a Texas corporation with the Texas Secretary of State, SOS File No. 0802344212, status Active. Texas does not require a state-level painting contractor license. Performance Painting holds BBB accreditation with an A+ rating and is a member of The Good Contractors List. The business carries full general liability and workers compensation insurance and offers a 10-year workmanship warranty.
-Verification Sources: Texas Secretary of State, BBB, Company Website