Performance Painting
About Performance Painting
Too many homeowners in the DFW Metroplex have frustrating stories about painting contractors who provide vague estimates that balloon with hidden charges, disappear mid-project to juggle other jobs, or deliver sloppy prep work that shows through the final coat. Performance Painting built their McKinney-based business around eliminating these exact problems. Since 2013, owner Will Reid has maintained over 400 five-star Google reviews and an A+ BBB rating by implementing transparent systems that make typical contractor failures impossible.
Every project receives a detailed written estimate through email showing exactly what work will be performed. No deposits required, unlike many contractors who demand money upfront then vanish. Customers receive advance communication about crew arrival times and project coordinators who stay accessible throughout the job. Reviews consistently mention crews completing work faster than quoted timelines, with Kim Mauldin noting they "completed the job in two days which allowed us to get our house back to normal so quickly" and Cheryl H stating her "entire house was repainted in 2 1/2 days." Project managers like Brad, Jeff, and Josh personally ensure quality standards before final walkthroughs, addressing any concerns immediately rather than requiring callback appointments.
Projects range from single-room interior refreshes to complete exterior transformations and full-home remodeling across McKinney, Plano, Frisco, Allen, and throughout Collin, Dallas, Tarrant, Grayson, Denton, and Rockwall counties. The fully insured team maintains both general liability and workers' compensation coverage, protecting homeowners from contractor-related risks. With a 10-year workmanship warranty (far exceeding standard industry coverage), preferred contractor status from Sherwin-Williams and Benjamin Moore, and Member of The Good Contractors List recognition, Performance Painting demonstrates that professional painting services don't require customers to gamble on reliability or accept industry-standard excuses for poor communication and missed deadlines.
Updated: 11-21-2025
Q&A Based On What Customers Are Saying About Performance Painting
Q: Why do customers mention Performance Painting crews completing projects ahead of schedule?
Multiple reviews highlight fast completion without sacrificing quality. Kim Mauldin describes a four-man crew that "completed the job in two days" for kitchen, living areas, and exterior work. Cheryl H notes her "entire house was repainted in 2 1/2 days" with walls that "look new." Brad and Omar's crews arrive prepared with proper equipment and sufficient team size to maintain momentum throughout projects.
-Review Snippet Sources: Google Reviews
Q: Does Performance Painting really leave properties cleaner than before the work began?
Customers repeatedly mention exceptional cleanup standards. Kim Mauldin specifically states crews were "meticulous" and the home was left in pristine condition. Mark J Culross praises "top notch" work from Jeff, Juan Carlos, and Benjamin, noting superior surface preparation. The consistent pattern across reviews shows crews using multiple floor protection layers and conducting thorough final cleanup before departure.
-Review Snippet Sources: Google Reviews
Q: How does Performance Painting handle projects requiring both painting and carpentry repairs?
The company excels at integrated projects combining wood rot repair, trim replacement, and painting. Mark J Culross hired them for exterior painting needing wood repair, praising their "exceptional job of power washing and prepping all surfaces." Veronica Silva mentions "meticulous" wood rot repair alongside painting, with Jeff and Luis managing both aspects seamlessly in single project timelines.
-Review Snippet Sources: Google Reviews
Q: What makes Performance Painting's communication different from typical contractors?
Reviews emphasize accessible project management and consistent updates. Todd Bryan notes "great communication throughout a large project" with responsive crews. Shonda mentions Brad was "very easy to work with and eager to answer all my questions." Project managers maintain daily contact during multi-week projects, and the office operates with 24/7 phone availability including after-hours team and answering service.
-Review Snippet Sources: Google Reviews
Q: Does Performance Painting use subcontractors or in-house employees for painting crews?
Reviews consistently name the same crew leaders across multiple projects (Brad, Jeff, Chuy, Omar, Manuel, Juan Carlos), suggesting in-house teams rather than rotating subcontractors. Customers mention working with "Brad and his team" or "Jeff and the crew," indicating stable team structure. The consistency in praised crew members across years of reviews demonstrates employee retention and direct company management.
-Review Snippet Sources: Google Reviews
Q: How does Performance Painting's pricing compare to other DFW painting contractors?
James on Yelp states they "were not the cheapest bid by any means but I feel that I did get a good job done in a relatively short period of time." Multiple Google reviews mention "reasonable price" and "great price" labels, while E M recommends them noting "price is very reasonable." The company positions between low-bid contractors and premium-priced competitors, emphasizing value through quality work and comprehensive warranties.
-Review Snippet Sources: Yelp, Google Reviews
Q: What happened with Performance Painting's lower-rated reviews on Angi?
Angi shows mixed feedback with some customers reporting incomplete work and communication issues. One reviewer mentions crews cutting corners and requiring multiple callbacks to finish properly. The company owner Will Reid actively responds to negative feedback, stating "we are so sorry to hear about the unsatisfactory service" and requesting direct contact to resolve issues. Google reviews (448 with 4.9 rating) show overwhelmingly positive recent patterns.
-Review Snippet Sources: Angi, Google Reviews
Q: Does Performance Painting handle both small touch-up jobs and large-scale remodeling projects?
The scope ranges dramatically across review examples. Mike Suttle hired them for ceiling repair completed in one day. Jack Beavers contracted for extensive work including "rebuilding a chimney, exterior fascia board repairs, exterior painting, interior painting, sheet rock repair, replacing flooring in 3 bedrooms" plus kitchen counters, with Troy overseeing the multi-week project. The company handles projects from single-room refreshes to complete property transformations.
-Review Snippet Sources: Google Reviews
Updated: 11-21-2025