Chooz Score Insights
The Reviews Speak for Themselves
The last time we conducted our Chooz Score analysis, Roll City Painting had over 145 Google reviews with a perfect 5.0-star rating. This company earned a Chooz Score of 90.9% and maintains strong ratings across multiple platforms:
- 5.0 stars on Yelp and 4.9 stars on Angi with over 45 reviews
- BBB accredited with over a year in business and a perfect rating
- PCA Accredited Contractor status with 5-year and 10-year workmanship warranties
"I've been subcontracting paintwork for 40 years and this was absolutely my best customer service experience." - Steve J., Google Review
Find out more about how we Roll City Painting
Worked with this company?
All verified feedback is published, positive or not. Identity and project verified before publication. Direct submissions are unpaid; invited customers may receive a disclosed $50 thank-you that never depends on their answers.
Additional Questions Answered
What makes Roll City Painting's communication stand out compared to other DFW painting contractors?
Customers consistently highlight daily updates and direct owner involvement as key differentiators. Roland DeMotta described how Troy and the team walked him through each step as a first-time homeowner, while Alena Sanchez noted that project manager Troy kept her informed daily even through weather delays. The lines of communication stayed open throughout her entire exterior project.
How does Roll City Painting handle wood repair and carpentry work alongside painting projects?
The company employs a dedicated carpenter named Hector who handles structural repairs before painting begins. Alena Sanchez described how Hector managed wood repairs, caulking, and decorative beam trimming on her Rowlett home. Glenn Fitzgerald praised the carpentry done to restore weathered wood as tip-top quality, and TaJuana Walls confirmed the team repaired rotted wood and siding alongside the painting.
What has been the experience of customers who hired Roll City Painting for cabinet refinishing projects?
Cabinet customers frequently describe factory-smooth results. Jess Brown said her dated kitchen cabinets received a flawless professional finish with doors removed and sprayed properly. Karen Jackson reported that Dennis helped her pick cabinet colors and her 1989 kitchen was transformed into a 2024 kitchen in one week. Melissa Merchant praised daily updates from Troy while her kitchen cabinets were completed while she was out of town.
How transparent is Roll City Painting's pricing process, and are there hidden costs?
Multiple reviewers emphasize no-surprise pricing. Mai Diep highlighted a very well-written contract with all the detail laid out, while Tim Chapman said communication was the most impressive part and there was never a wait for answers. Glen Balusek confirmed the quote was very fair with no hidden cost, and Damon Hawkins noted it was refreshing to work with a contractor who charges what they say.
How does Roll City Painting perform on exterior projects in the Texas climate?
Exterior work represents the largest share of projects, with consistent praise for durability and prep quality. Horace L observed how workers prepared for and performed their work before hiring them, and noted the owner was very open about materials and processes. Kyle Gibson reported his window frames held up beautifully even on the exterior after proper sanding, priming, and two coats of paint.
Has Roll City Painting handled any commercial or non-residential projects in the DFW area?
The company completed a notable fire station repaint for the Nevada Volunteer Fire Department. The NVFD reviewer described how Dennis came out himself, provided an amazing price, and the crew finished in two to three days. Matt Hooper reported excellent service on exterior building elements and a metal sign for his commercial property, with same-day quoting and next-day completion.
What is the licensing and business entity status of Roll City Painting?
Roll City Painting LLC is registered with the Texas Secretary of State under SOS File Number 0805292302, effective since November 6, 2023. The company holds an active status with the Texas Comptroller (Taxpayer Number 32092354961). Texas does not require a state-level painting contractor license. The company is BBB Accredited with an A- rating.
-Verification Sources: Texas Secretary of State, Texas Comptroller, BBB
How Roll City Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Roll City Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Roll City Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.