Roll City Painting

About Roll City Painting

Dennis and the Roll City Painting team have built a business with over 145 five-star Google reviews and a perfect 5.0-star rating through consistent practices and transparent operations. Dennis personally conducting detailed walk-throughs with same-day quotes that specify exact paint brands and stain types, crews arriving on schedule and maintaining daily communication throughout projects, painters masking off every surface and patching drywall imperfections before any brush touches the wall. Reviews mention the "No-Surprise Guarantee" where quoted prices never change, thorough furniture protection, and job sites left cleaner than they started.

When the Ochoa family needed their entire home interior repainted while managing work schedules and young children, Roll City Painting didn't just accommodate the timeline. Dennis provided a detailed quote within hours of the walk-through, the crew worked efficiently room by room to minimize disruption, and completed the project ahead of schedule. The family noted they were "very impressed" from start to finish and immediately planned to use Roll City for future exterior work.

Projects range from single-room refreshes to complete exterior transformations including wood repair and fence staining across Rockwall, Plano, McKinney, Rowlett, and the greater DFW area. Customers consistently mention the transparent pricing process, responsive communication through text and phone, and crews who treat homes with respect. The fully licensed and insured team offers a 10-year transferable warranty on interior projects and a 5-year transferable warranty on exterior work, reflecting confidence in their craftsmanship that few competitors match.

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Q&A Based On What Customers Are Saying About Roll City Painting

Q: Why do so many reviews mention Roll City Painting's transparent pricing process?

Customers consistently highlight the detailed quoting system. Dennis arrives for walk-throughs and provides same-day estimates that specify exactly what's included, what's not, and the precise paint brands being used. Ted W. noted Roll City was "competitive and transparent with their pricing" and "provided a quote same day." Jennifer H. appreciated that "their quote was very accurate" with no surprises at completion. The "No-Surprise Guarantee" means quoted prices are final prices.

-Review Snippet Sources: Google Reviews

Q: Does Roll City Painting actually show up on time and finish when promised?

Punctuality stands out across dozens of reviews. Crews arrive at scheduled times and complete work within promised timeframes. Jennifer H. stated the team "showed up exactly when expected" while multiple customers mention projects finishing "ahead of schedule." Maricela G. noted they "completed the work within a week" on a full interior and exterior project. Dennis personally coordinates scheduling to prevent delays.

-Review Snippet Sources: Google Reviews

Q: What do customers say about Roll City Painting's prep work and attention to detail?

Surface preparation receives frequent praise. Crews mask windows, floors, and furniture before starting. They patch nail holes, repair small drywall imperfections, and caulk cracked areas. Jennifer H. mentioned they did "great prep work" and Grace C. praised the "attention to detail." Stephanie F. noted the painters "took great care in prepping" and "everything looked like new afterwards." Crews follow consistent preparation protocols on every project.

-Review Snippet Sources: Google Reviews

Q: How does Roll City Painting handle communication during projects?

Daily communication is standard practice. Dennis and his team maintain contact through calls and texts throughout projects. Maricela G. described "great communication" while Jennifer H. noted the team "communicated very well throughout the project." Ted W. mentioned they were "very responsive in the decision process." Customers receive updates on progress and crews address questions promptly rather than waiting until project completion.

-Review Snippet Sources: Google Reviews

Q: Does Roll City Painting protect furniture and clean up properly?

Protection and cleanup receive consistent praise. Crews cover furniture, mask floors, and protect surfaces before painting begins. Jessica P. noted they "left everything tidy and touched up any spots" while Stephanie F. mentioned the workspace was kept "clean and organized." Grace C. stated the team "left no mess behind." Multiple reviews confirm crews leave homes cleaner than they found them, with all materials removed and spaces ready for use.

-Review Snippet Sources: Google Reviews

Q: What types of projects does Roll City Painting handle beyond basic interior painting?

Roll City Painting handles diverse residential and commercial projects. Reviews mention cabinet painting and refinishing, fence staining, deck staining, exterior full-home repaints, wood rot repair, and commercial spaces. Ted W. had them "repair exterior wood and painted the exterior" of his home. Maricela G. hired them for "interior and exterior painting" on the same project. The team also handles pergola staining, door refinishing, and drywall repairs beyond standard wall painting.

-Review Snippet Sources: Google Reviews

Q: What warranty coverage does Roll City Painting provide?

Roll City Painting offers industry-leading warranty terms. Interior projects include a 10-year transferable warranty while exterior work carries a 5-year transferable warranty. These warranties transfer to new owners if the home sells, adding value beyond the paint job itself. Jennifer H. appreciated that "they stand behind their work" and multiple customers mention the warranty as a factor in choosing Roll City over competitors offering shorter or non-transferable coverage.

-Review Snippet Sources: Google Reviews, Company Website

Q: Is Dennis at Roll City Painting personally involved in projects?

Owner Dennis maintains hands-on involvement from estimate through completion. He personally conducts walk-throughs, provides detailed quotes, and responds to customer reviews individually. Ted W. worked directly with Dennis on the estimate process. Jennifer H. noted Dennis was "very professional" during consultations. Unlike larger companies where owners are absent, Dennis oversees operations and remains accessible to customers throughout their projects and after completion.

-Review Snippet Sources: Google Reviews