Chooz Score Insights
Once You Use Them, You Don't Switch
Customers keep coming back to Liberty USA Painting for project after project. High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for multiple projects over multiple years:
- Diana K. has used them for "over four years now" across multiple painting projects and describes her cabinets looking like "brand new professionally done cabinetry"
- Adam Tarwater mentions "multiple projects over the years" including whole home painting, exterior painting, and cabinet staining
"We've used Liberty USA painting twice and highly recommend. Aaron and his team did a great job on both our home and our rental unit. Aaron is very responsive, professional, priced reasonably, and easy to work with!" - Matthew, Google Review
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Additional Questions Answered
Why do customers return to Liberty USA Painting for multiple projects over several years?
The repeat customer pattern appears throughout reviews. Diana K. has relied on them for "over four years now" across numerous projects. Matthew called them back after his first experience with stairwell and ceiling work. Adam Tarwater references "multiple projects over the years" while Melissa Fields returned specifically for exterior painting after earlier interior work. This ongoing loyalty reflects consistent quality delivery.
What do customers say about Roy's painting work at Liberty USA Painting?
Roy earns praise across nearly every review. Ren Elder describes working with him as "like having Picasso paint your home" after cabinet work on her kitchen, mud room, and bar. Richard Hicks calls his attention to detail "amazing." Megan found him "very thorough and professional" noting after cleanup "it was like they were never here." His decades of experience show in these consistent results.
Why do customers mention Aaron's responsiveness at Liberty USA Painting?
Aaron's communication stands out in reviews. Megan shares he was "so responsive with any questions we asked regardless of the time of day." Kelly notes the team was "very kind when we asked a million questions" during her whole-house project. Ren Elder found Aaron "quick and responsive with touring our floor and sending over a quote" for commercial work. This accessibility builds customer confidence throughout projects.
What makes Liberty USA Painting's cabinet refinishing a customer favorite?
Cabinet transformation represents a core specialty. Taylor Williams had "all cabinets in a new home" painted alongside walls. Diana K. describes her cabinets now looking like "brand new professionally done cabinetry." Bridgette Hiob notes they handled her "kitchen cabinets" together with the main living area. The team works on kitchen, bathroom, mud room, and bar cabinets with professional spray finishes.
Why do customers say it looks like Liberty USA Painting was never there after cleanup?
Cleanup quality earns specific praise. Megan states after completion "it was like they were never here." Karen Gandy calls the crew "clean and thorough." Kelly mentions they "covered all furniture and the floors and cleaned up everything after they were done." The process includes protecting flooring with plastic, masking fixtures, and removing all debris before final walk-throughs with customers.
Does Liberty USA Painting return for touch-ups to ensure perfection?
Touch-up service demonstrates their commitment beyond project completion. Kelly specifically mentions "they're even coming back out to do touchups for us for the teeny tiny blemishes to make our home absolutely perfect." Blake Beavers confirms they "came back to ensure everything was perfect." This willingness to return shows accountability and attention to final details that customers remember.
What types of exterior and commercial projects has Liberty USA Painting completed?
Project range extends beyond residential interiors. Melissa Fields, a returning customer, had them paint her "exterior brick and trim" and felt "super pleased" with results. Ren Elder hired them to "touch up our entire Corporate HQ" describing the experience as smooth from quote to completion. Thom C. had exterior work including garage doors handled alongside interior painting during a comprehensive home project.
How has Liberty USA Painting transformed homes from outdated to brand-new looking?
Transformation stories fill customer reviews. Karen Gandy received a "complete top-to-bottom makeover" of her home. Diana K. says her cabinets now look like "brand new professionally done cabinetry" after refinishing. Richard Hicks describes his interior and cabinet work as a complete "transformation." These dramatic before-and-after results come from proper preparation and premium Sherwin-Williams products.
How Liberty USA Painting Was Evaluated
Every painting company listed on Chooz Painters is evaluated using our multi-step quality framework. We combine structured data analysis with human review to understand how Liberty USA Painting performs across the key signals that matter most to property owners.
How the Chooz Score Works
The Chooz Score is a 100-point rating based on four core pillars:
- Platform reviews & ratings from sources such as Google, Facebook, Yelp, Angi, BBB, and others
- Review quality & engagement, including depth of customer feedback, photos, and how the company responds to reviews
- Website and digital presence, which helps indicate professionalism, transparency, and communication quality
- Business authority & operations, including years in business, licensing, insurance, and other operational standards
Each contractor is evaluated using the same framework nationwide, and the score reflects Liberty USA Painting’s performance within its local market.
A Chooz Score represents real-world performance, verified signals, and human-reviewed context.
Chooz Score Award Levels
Scores are determined through more than 40 evaluation factors across our four pillars.
If you want a deeper explanation of how our scoring system works, you can view the full breakdown on our Chooz Scoring page.
