Owner responds to virtually every review with personalized messages, not copy-paste thank-yous. The Chooz Score's review response quality component reflects how the owner handles feedback: specific details about the project, crew members mentioned by name, and genuine appreciation for each customer's business:
"From the moment I called CertaPro Painters I was totally impressed. Miss Kim was absolutely wonderful." - Pam R., Google Review
The last time we conducted our Chooz Score analysis, CertaPro Painters had over 150 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 90.2%. With consistent ratings across platforms and strong recent activity, they've built a solid reputation in the Clarksville-Hopkinsville area:
"I cannot say enough about the team at CertaPro Painters! We have used them for several projects and they always exceed our expectations." - James W., Google Review
Customers consistently mention the same thing: once you use them, you don't switch. High marks on the Chooz Score's customer retention indicators show multiple reviewers returning for 2nd, 3rd, and even more projects:
"We use CertaPro Painters to paint every room in our 3600 sq. ft. house. Have not had any problems at all." - Walter E., Google Review
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Get StartedFREE SERVICEOwner Matt Wanasek is mentioned by name in the majority of reviews, and for good reason. He personally handles estimates, advises on colors, checks in throughout projects, and ensures customers are satisfied with the final result. The Chooz Score's owner engagement indicators are strong:
"Room Ninjas, and specifically Matt, stained and painted our new patio covering and media wall. He responded to our estimate request same day, and helped us pick out stain and paint colors. The prices were fair, and Matt's responsiveness was excellent." - Branden H., Google Review
High marks on the Chooz Score's customer retention indicators: reviewers consistently mention returning for multiple projects and planning future work before current jobs are complete:
"This is the second time my husband and I have used Matt with Room Ninjas. Not only has he continued to provide quality work, his kindness and genuine personality make him easy to work with. We have already signed up to use him a third time." - Brianna S., Google Review
The last time we conducted our Chooz Score analysis, Room Ninjas had over 200 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 87.2%. With 10 years in business, they've built a solid reputation in the Spring Hill area:
"First time hiring a company to paint the interior of our home, and I was thoroughly impressed with Room Ninjas. Quick response, professional, competitive pricing, and overall quality when the job was complete was top notch." - Travis H., Google Review
100% Recommended (30 Reviews)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Dickson, TN.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Dickson, TN.