Best Painters in Heiskell, TN - Chooz Score Ranked

Why Customers Choose Pilgrim Painting

The Boss Shows Up

Owner Cheyenne Pilgrim personally handles estimates, oversees every job, and maintains direct communication throughout projects. The Chooz Score's owner engagement indicators are strong: Cheyenne is mentioned by name in the majority of reviews:

• Cheyenne personally returns calls, often providing quotes same-day
• Customers describe him checking in daily and conducting final walkthroughs

"From the estimate to final walk through Pilgrim has been amazing! Cheyenne called to make sure everything was fine with the house 30 days after we went through a severe weather incident. They take their warranty serious." - Christine T., Google Review

A Reputation Built Over Time

Nearly three decades in business builds something you can't fake. The last time we conducted our Chooz Score analysis, Pilgrim Painting had over 150 Google reviews with a 4.9-star rating and earned a Chooz Score of 87.2%:

• A+ rating with the Better Business Bureau with 30 years in business since 1995
• Tennessee Home Improvement Contractor License No. 8620 verified active
• 5.0 stars on Facebook with over 25 recommendations

"I got five different quotes. While Pilgrim wasn't the cheapest option, I firmly believe you get 

what you pay for. They finished before Cheyenne had told me they were estimated to finish." - Kelsey N., Google Review

The Details Matter Here

Customers consistently mention attention to detail that goes beyond standard painting. Crew members like Umberto are praised for being pickier about quality than the customers themselves:

• Multiple reviews describe crews staying until the job was 100% right, not just done
• Reviewers note extra coats applied without being asked when crew leaders weren't satisfied with results

"Umberto, the crew chief, was pickier than me about the quality of the job. Several things looked OK to me but Umberto was not satisfied so he put another coat of stain on." - Mitchell O., Google Review

Why Customers Choose Randy the Painter & Crew

Once You Use Them, You Don't Switch

Customers consistently mention the same thing: once they find Randy the Painter, they stop looking. The Chooz Score's customer retention indicators are strong, with multiple reviewers describing them as their "only" or "go-to" contractor for all painting needs:

• Nita Privette calls them "the only contractor we will ever call to paint for us"
• Neil Cooper has used them twice and recommended them multiple times
• Karen Livingston hired them again after their exterior work to handle interior repairs from frozen pipes

"We've used Randy the Painter two times ourselves, and recommended him multiple times. We are extremely happy with the work done both times for us." - Neil C., BBB Review

A Reputation Built Over Time

The last time we conducted our Chooz Score analysis, Randy the Painter & Crew had over 100 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 83.2%. With 45 years in business, they've built a reputation that spans decades and multiple platforms:

• A+ rating with the Better Business Bureau, accredited with over 20 customer reviews
• 5.0 stars on Yelp, 5.0 stars on Angi with over 15 reviews, and 5.0 stars on Porch with over 45 reviews

"If you have any interior or exterior painting projects, there is only one company/crew to call: RANDY THE PAINTER! Professional, on time, quality work, and affordable prices all describe this awesome company." - Linda S., BBB Review

Hands-On Leadership

Owner Randy and his son Chase are personally mentioned in the majority of reviews. The Chooz Score's owner engagement indicators show consistent hands-on involvement, with Chase often leading the crew on-site and Randy handling estimates:

• Chase is mentioned by name across dozens of reviews as the foreman who oversees quality
• Crew members like BJ and Jake are specifically praised by customers
• Family-run operation with Randy and Chase working alongside the crew

"Randy the Painter, Chase and their guys are the only contractor we will ever call to paint for us. They are professional, early to work, meticulous and diligent." - Nita P., Google Review

Questions to Ask Randy the Painter & Crew

How issues are handled after the job

While this company has earned strong loyalty from repeat customers, the Chooz Score's review response component shows they don't currently respond to online reviews. One reviewer reported an issue involving their property that didn't receive a public response. If something goes wrong, ask them directly: "What's your process for handling concerns after a project is complete, and how can I reach you if I need follow-up?"

"Came onto my property and not only cut my plants down without asking at all, they also threw trash into my trash can. You weren't even working on my house." - Amberlynn C., Google Review (no owner reply)