Owner Cheyenne Pilgrim personally handles estimates, oversees every job, and maintains direct communication throughout projects. The Chooz Score's owner engagement indicators are strong: Cheyenne is mentioned by name in the majority of reviews:
"From the estimate to final walk through Pilgrim has been amazing! Cheyenne called to make sure everything was fine with the house 30 days after we went through a severe weather incident. They take their warranty serious." - Christine T., Google Review
Nearly three decades in business builds something you can't fake. The last time we conducted our Chooz Score analysis, Pilgrim Painting had over 150 Google reviews with a 4.9-star rating and earned a Chooz Score of 87.2%:
"I got five different quotes. While Pilgrim wasn't the cheapest option, I firmly believe you get
what you pay for. They finished before Cheyenne had told me they were estimated to finish." - Kelsey N., Google Review
Customers consistently mention attention to detail that goes beyond standard painting. Crew members like Umberto are praised for being pickier about quality than the customers themselves:
"Umberto, the crew chief, was pickier than me about the quality of the job. Several things looked OK to me but Umberto was not satisfied so he put another coat of stain on." - Mitchell O., Google Review
100% Recommended (25 Reviews)
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Get StartedFREE SERVICECustomers consistently mention the same thing: once they find Randy the Painter, they stop looking. The Chooz Score's customer retention indicators are strong, with multiple reviewers describing them as their "only" or "go-to" contractor for all painting needs:
"We've used Randy the Painter two times ourselves, and recommended him multiple times. We are extremely happy with the work done both times for us." - Neil C., BBB Review
The last time we conducted our Chooz Score analysis, Randy the Painter & Crew had over 100 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 83.2%. With 45 years in business, they've built a reputation that spans decades and multiple platforms:
"If you have any interior or exterior painting projects, there is only one company/crew to call: RANDY THE PAINTER! Professional, on time, quality work, and affordable prices all describe this awesome company." - Linda S., BBB Review
Owner Randy and his son Chase are personally mentioned in the majority of reviews. The Chooz Score's owner engagement indicators show consistent hands-on involvement, with Chase often leading the crew on-site and Randy handling estimates:
"Randy the Painter, Chase and their guys are the only contractor we will ever call to paint for us. They are professional, early to work, meticulous and diligent." - Nita P., Google Review
While this company has earned strong loyalty from repeat customers, the Chooz Score's review response component shows they don't currently respond to online reviews. One reviewer reported an issue involving their property that didn't receive a public response. If something goes wrong, ask them directly: "What's your process for handling concerns after a project is complete, and how can I reach you if I need follow-up?"
"Came onto my property and not only cut my plants down without asking at all, they also threw trash into my trash can. You weren't even working on my house." - Amberlynn C., Google Review (no owner reply)
96% Recommended (48 Reviews)
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Heiskell, TN.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Heiskell, TN.