Best Painters in Loudon, TN - Chooz Score Ranked
Chooz Score 91.3%
Why Customers Choose McLain's Painting
Crews You Can Trust
Customers consistently mention the same thing: they're not just hiring a company, they're hiring named teams with reputations of their own. The Chooz Score's in-house crews component shows consistency, with the same crew names appearing across multiple reviews. McLain's operates with branded crews like "Marble City Magic" led by Jason Kelley, and the "K-Town Kraftsmen" carpentry team led by Donny:
- Crew members like Jason, Braden, Miguel, Madeline, Joe, and Shanna are mentioned by name across dozens of reviews
- Customers request specific crews for return projects, building long-term working relationships
"The Marble City Magic crew led by Jason Kelley did an awesome job. Jaxon, Braden, Nelson and Mohammed were efficient, great workers, very polite, professional and cleaned up after themselves." - Vanessa P., Google Review
Years of Consistent Results
The last time we conducted our Chooz Score analysis, McLain's Painting had over 740 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 91.3%. With over 26 years in business, they've built deep roots in the Knoxville area:
- A+ rating with the Better Business Bureau and EPA RRP certified
- The last time we conducted our Chooz Score analysis, reviews spanned multiple platforms including 4.9 stars on Angi with over 230 reviews
"This is the third time we have used McLains in the past 7 years. They always do an excellent job." - Nancy A., Google Review
Customers Keep Coming Back
Multiple reviewers mention returning for second, third, and even fourth projects. High marks on the Chooz Score's customer retention indicators, with repeat customers describing McLain's as their "go-to" for everything from interior painting to deck staining to carpentry repairs:
- Reviewers like Cathy Petty, Kimberly Anne Sims, Gloria Austin, and Myron Casada describe using McLain's multiple times over the years
- Customers frequently mention planning future projects before the current one is even complete
"We used McLain's 10 years ago to paint our upstairs and were very happy with the results. When we needed painting done again, we called them right away." - Kimberly Anne S., Google Review
Questions to Ask McLain's Painting
Deck staining expectations and process
One detailed negative review raised concerns about deck staining method expectations versus what was delivered. The company provided a thorough response explaining their process and noted the customer signed off on completion, but the dispute remained unresolved. If deck staining is your project, ask directly: "Can you walk me through exactly how you'll apply the stain and what the finished result will look like?"
"They contracted in writing to spray the deck floor for uniformity! Nothing but a 3 inch hand brush was used!" - Tracie J., Yelp Review
Other Reviews & Ratings
94% Recommended (12 Reviews)
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Chooz Score 83.2%
Why Customers Choose Randy the Painter & Crew
Once You Use Them, You Don't Switch
Customers consistently mention the same thing: once they find Randy the Painter, they stop looking. The Chooz Score's customer retention indicators are strong, with multiple reviewers describing them as their "only" or "go-to" contractor for all painting needs:
- Nita Privette calls them "the only contractor we will ever call to paint for us"
- Neil Cooper has used them twice and recommended them multiple times
- Karen Livingston hired them again after their exterior work to handle interior repairs from frozen pipes
"We've used Randy the Painter two times ourselves, and recommended him multiple times. We are extremely happy with the work done both times for us." - Neil C., BBB Review
A Reputation Built Over Time
The last time we conducted our Chooz Score analysis, Randy the Painter & Crew had over 100 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 83.2%. With 45 years in business, they've built a reputation that spans decades and multiple platforms:
- A+ rating with the Better Business Bureau, accredited with over 20 customer reviews
- 5.0 stars on Yelp, 5.0 stars on Angi with over 15 reviews, and 5.0 stars on Porch with over 45 reviews
"If you have any interior or exterior painting projects, there is only one company/crew to call: RANDY THE PAINTER! Professional, on time, quality work, and affordable prices all describe this awesome company." - Linda S., BBB Review
Hands-On Leadership
Owner Randy and his son Chase are personally mentioned in the majority of reviews. The Chooz Score's owner engagement indicators show consistent hands-on involvement, with Chase often leading the crew on-site and Randy handling estimates:
- Chase is mentioned by name across dozens of reviews as the foreman who oversees quality
- Crew members like BJ and Jake are specifically praised by customers
- Family-run operation with Randy and Chase working alongside the crew
"Randy the Painter, Chase and their guys are the only contractor we will ever call to paint for us. They are professional, early to work, meticulous and diligent." - Nita P., Google Review
Questions to Ask Randy the Painter & Crew
How issues are handled after the job
While this company has earned strong loyalty from repeat customers, the Chooz Score's review response component shows they don't currently respond to online reviews. One reviewer reported an issue involving their property that didn't receive a public response. If something goes wrong, ask them directly: "What's your process for handling concerns after a project is complete, and how can I reach you if I need follow-up?"
"Came onto my property and not only cut my plants down without asking at all, they also threw trash into my trash can. You weren't even working on my house." - Amberlynn C., Google Review (no owner reply)
Other Reviews & Ratings
96% Recommended (48 Reviews)
How We Select Painters in Loudon, TN
Every painter listed on this page has been evaluated using the Chooz multi-step quality process. We combine data analysis with human review to identify companies that consistently deliver strong results for property owners in Loudon, TN.
The Chooz Score is a 100-point rating built on platform reviews, review quality and engagement, website and digital presence, and business authority and operations. We use the same scoring framework nationwide while evaluating each contractor's performance specifically within Loudon, TN.