Best Painters in Tazewell, TN - Chooz Score Ranked

Why Customers Choose J. Ross Painting & Drywall

The Reviews Speak for Themselves

The last time we conducted our Chooz Score analysis, J. Ross Painting & Drywall had over 180 Google reviews with a 4.8-star rating. This company earned a Chooz Score of 90.5%. With an A+ rating with the Better Business Bureau and over 11 years in business, they've built a solid foundation in the Tri-Cities area:

• Tennessee Contractor License No. 68456 verified active
• 4.9 stars on Angi with over 10 reviews, plus strong presence on Nextdoor

"This is a very professional organization, and their crew was very respectful of our home. I would highly recommend them." - Bill F., Google Review

Easy to Reach, Quick to Respond

Owner responds to virtually every review with personalized messages, not copy-paste thank-yous. The Chooz Score's review response quality component reflects how the company handles feedback: detailed replies that often mention specific team members and project details:

• Customers consistently praise prompt callbacks and detailed estimates
• Glenn, Melissa, Pedro, and other team members are mentioned by name in owner responses

"Mike called me back within 20 minutes on a Saturday morning. He explained exactly what was wrong and gave me options. No pressure, just helpful." - Beth W., Google Review

They Treat Your Home Like Their Own

Customers consistently mention the same thing: J. Ross crews leave spaces cleaner than they found them. Protection of furniture, floors, and belongings comes up repeatedly in reviews:

• Multiple reviews describe tarps laid throughout, furniture carefully covered, and thorough daily cleanup
• Light switches removed, floors protected, and meticulous prep work praised across reviews

"I was so impressed with the care they took in covering everything including the floors and the final cleanup. They were very professional from the estimate to the final walk through." - Rita L., Google Review

Why Customers Choose Randy the Painter & Crew

Once You Use Them, You Don't Switch

Customers consistently mention the same thing: once they find Randy the Painter, they stop looking. The Chooz Score's customer retention indicators are strong, with multiple reviewers describing them as their "only" or "go-to" contractor for all painting needs:

• Nita Privette calls them "the only contractor we will ever call to paint for us"
• Neil Cooper has used them twice and recommended them multiple times
• Karen Livingston hired them again after their exterior work to handle interior repairs from frozen pipes

"We've used Randy the Painter two times ourselves, and recommended him multiple times. We are extremely happy with the work done both times for us." - Neil C., BBB Review

A Reputation Built Over Time

The last time we conducted our Chooz Score analysis, Randy the Painter & Crew had over 100 Google reviews with a 4.9-star rating. This company earned a Chooz Score of 83.2%. With 45 years in business, they've built a reputation that spans decades and multiple platforms:

• A+ rating with the Better Business Bureau, accredited with over 20 customer reviews
• 5.0 stars on Yelp, 5.0 stars on Angi with over 15 reviews, and 5.0 stars on Porch with over 45 reviews

"If you have any interior or exterior painting projects, there is only one company/crew to call: RANDY THE PAINTER! Professional, on time, quality work, and affordable prices all describe this awesome company." - Linda S., BBB Review

Hands-On Leadership

Owner Randy and his son Chase are personally mentioned in the majority of reviews. The Chooz Score's owner engagement indicators show consistent hands-on involvement, with Chase often leading the crew on-site and Randy handling estimates:

• Chase is mentioned by name across dozens of reviews as the foreman who oversees quality
• Crew members like BJ and Jake are specifically praised by customers
• Family-run operation with Randy and Chase working alongside the crew

"Randy the Painter, Chase and their guys are the only contractor we will ever call to paint for us. They are professional, early to work, meticulous and diligent." - Nita P., Google Review

Questions to Ask Randy the Painter & Crew

How issues are handled after the job

While this company has earned strong loyalty from repeat customers, the Chooz Score's review response component shows they don't currently respond to online reviews. One reviewer reported an issue involving their property that didn't receive a public response. If something goes wrong, ask them directly: "What's your process for handling concerns after a project is complete, and how can I reach you if I need follow-up?"

"Came onto my property and not only cut my plants down without asking at all, they also threw trash into my trash can. You weren't even working on my house." - Amberlynn C., Google Review (no owner reply)