Randy the Painter & Crew
About Randy The Painter
When newcomer Taylor Lyn needed painting work for a household relocation in June 2025, Randy The Painter responded with an estimate within 24 hours. His crew completed the entire project in one day, displaying professionalism and maintaining an organized worksite. Two months later, when BudandCynde needed their new home painted before furniture arrived, Randy worked the schedule to meet their tight timeline, with crews cleaning up each evening and finishing ahead of schedule. This pattern of responsiveness defines how owner Randy Harvey has operated for over 40 years.
That responsiveness appears throughout customer accounts. From their Regency Road location in Knoxville, Randy and crew leader Chase handle everything from single-room refreshes to complete exterior transformations across Greater Knoxville's eight-county service area. Customers mention morning arrivals as promised, furniture protection before work begins, and addressing discovered issues like rotten wood without delays. The fully licensed and insured operation has built its 4.9-star rating with over 100 Google reviews through consistent execution rather than marketing claims. When Dena Poston's attic vent paint failed to adhere properly, Chase returned the same day with different paint to resolve it.
Randy The Painter operates primarily through referrals and repeat customers. Neil Cooper hired them twice and recommended them multiple times because the work exceeded expectations both times. The A+ BBB rating and BBB accreditation since 2017 reflect something beyond technical painting skill. It captures a contractor who responds to estimate requests within hours, maintains constant communication through crew leader Chase rather than disappearing between start and finish, and consistently delivers the reliability that turns first-time customers into repeat clients recommending the business to neighbors.
Updated: 10-25-2025
Q&A Based On What Customers Are Saying About Randy The Painter
Q: Why do so many customers mention crew leader Chase at Randy The Painter?
Chase Harvey, Randy's son and primary crew leader, appears frequently in reviews for his communication and attention to detail. Customers note he responds quickly to messages, sends daily progress photo updates, and handles discovered issues without scheduling delays. Ginger Ross specifically praised Chase's articulation on project details and day-to-day communication. His hands-on involvement ensures quality control across projects.
-Review Snippet Sources: Google Reviews, BBB Reviews
Q: Does Randy The Painter actually show up on time like reviews claim?
Multiple customers verify punctuality across different project types. Taylor Lyn noted the crew was "prompt" and completed work in one day. BudandCynde stated crews "were there when they said they would be" and cleaned up daily. Barbara Bullock mentioned workers "showed up on time, and worked non-stop." The pattern spans both residential and commercial projects, from single rooms to complete home exteriors.
-Review Snippet Sources: Google Reviews
Q: How does Randy The Painter handle scheduling for urgent projects?
The business demonstrates flexibility for time-sensitive situations. BudandCynde needed their new home painted before furniture arrived, and Randy "worked with us on a tight schedule" to complete it ahead of schedule. Lisa Taylor's family just moved to the area needing help, and the crew "fit us in to their busy schedule the same weekend." Randy personally responds to estimate requests, often providing quotes within 24 to 48 hours.
-Review Snippet Sources: Google Reviews
Q: What happened when the attic vent paint didn't adhere properly for Dena Poston at Randy The Painter?
After washing a two-story house, Chase painted an attic vent at Dena's request. When the paint didn't adhere due to unexpected vent material, Dena sent a photo. Chase "responded in under an hour and was able to come back out the same day with a different paint" to resolve it properly. This demonstrates accountability and willingness to make things right without customer pressure.
-Review Snippet Sources: Google Reviews
Q: Does Randy The Painter provide detailed estimates and fair pricing?
Customers consistently mention reasonable and competitive pricing. Barry Shumpert noted Randy "worked with us to select colors and went above and beyond to be sure we were satisfied." Andrew Turner received an estimate within 48 hours for an 1,100-square-foot house painting. Hannah Frankel stated they were "fairly priced when compared to other quotes we got." Randy provides free estimates and itemized quotes showing preparation work, materials, and labor.
-Review Snippet Sources: Google Reviews, Yelp, BBB Reviews
Q: How does Randy The Painter handle power washing and deck staining projects?
Power washing and deck work represent significant portions of their business. Jim Bradshaw praised how crews pressure washed his house "making everything including my discolored white gutters look like brand new, then they washed and stained my front porch and pool deck making them look like new." Kimberly Meredith gave five stars for "cleaning and painting our dock" with quality, pricing, and timely communication. Multiple reviews mention thorough cleaning before painting.
-Review Snippet Sources: Google Reviews
Q: How did Randy The Painter handle the property boundary incident mentioned in reviews?
One negative review from Amberlynn Crowe in 2024 accused the crew of cutting plants and using her trash can while working on a neighboring property. The business has not publicly responded to this complaint on Google. This represents the only significant negative feedback among over 100 reviews. The incident appears isolated, with no similar complaints from other customers about property respect.
-Review Snippet Sources: Google Reviews
Q: Are their crews reliable about cleaning up after projects?
Cleanup receives consistent praise across reviews. Ken Roth stated "there was no mess left from the power washing or painting." BudandCynde mentioned crews "cleaned up every evening before they left." Barbara Bullock noted workers left her "with the remaining paint for future touch ups." Nita Privette called the crew "meticulous" in their work. The pattern shows systematic daily cleanup and final site preparation before project completion.
-Review Snippet Sources: Google Reviews, BBB Reviews
Updated: 10-25-2025